The Datamax team of consultants and engineers has been providing technology solutions since the 80’s. We have helped hundreds of our customers gain efficiency and increase productivity by implementing and managing their IT needs.
Our mission is to make sure your network infrastructure becomes a strategic part of your business or organization. To gain that status it must be reliable, supported and effective to deliver to your staff the information they need to have the power to be their best.
To create reliability we offer our TechCare® which includes our team of engineers managing your network from top to bottom. We proactively care and support the connections it makes to make sure you can concentrate on your operation, not network failure.
We support your staff by utilizing our TechView® service which allows our engineers to remote into your servers and workstations to solve issues. We maintain dedicated engineers to monitor and manage your network, responding to all alerts with promptness and resolutions.
For our service plan customers, Datamax Micro offers an in-house help desk that is manned by trained professionals to expedite service request to allow end-users to be back up and running with as little delay as possible. Datamax Micro is a member of the Help Desk Institute and a member of the MSPAlliance (Managed Service Provider) and has implemented the national Help Desk and MSP best practices.
To create the effectiveness your network needs to be monitored and managed, our Document Management Programming engineers utilize software packages that will create a strategic network of documents and content. We just don’t stop there. We continue with a backup plan that captures all activity with failover and offsite restoration in case of crashes or disasters.
We build this foundation with the top products in the industry. We are a Gold Partner with Microsoft, Dell Direct Solution Provider and an Apple Business Solution Provider. You will receive the best hardware in the business and the best software and services to give you the power to be your best. It doesn’t get any better than that!
Request your free IT analysis today. We can assess your situation and plan a strategic network for you!