MaxCare - printCare

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FROM PRINTERS TO THE PROCESSES BEHIND THE PRINT
WE’VE GOT PRINT COVERED AND CONTROLLED.

Is printing a line item on your P&L? At 1 to 3% of revenues—IT should be. The fact is— printing continues to represent one of the least audited and least understood expenses in business today. While most business managers actively negotiate the price they pay for printing technologies, few actually take the time to assess and understand the hidden costs of printing and associated processes within their departments—let alone across the entire organization. In addition to hard output costs, IDC estimates that an average of 14% of revenue is what most global companies today are wasting on document-related tasks and sorely inefficient printing practices.1 Although advancements in business workflow have had positive effects on reducing output, mobile printing and higher-cost color laser printing remain on the rise. Add in the unharnessed growth of business content (where 80% is unstructured or unmanaged and nearly half is paper),2 getting a solid grip on print is more important than ever. Consider such stats in your own organization—Datamax can help with the math and the management.

The Impact of Print

The Profitability Impact:

  • Unknown costs of printing. “Hard, visible costs are only about 10% of the total document cost.” – ALL Associates Group
  • Additional profit hiding in the process. “Every $1 spent printing involves another $9 to manage it.” – ALL Associates Group
  • Poor asset management. "With a Managed Print Services program in place, most companies could reduce their printing costs by 10%-30%" - Gartner Group

Datamax empowers companies to increase cost visibility, improve print asset management and consistently reclaim the bottom-line.

The IT Impact

  • Waste of high value IT assets. “IT spends 15% of their time on printing related issues.” – IDC
  • Overworked IT Help Desk. “23% of help desk calls are printer related.” – IDC
  • Limited understanding of print assets. “90% of companies do not track printing costs.” – Buyer’s Laboratory

Datamax helps companies refocus on core IT initiatives, reduce help desk calls, and increase print intelligence.

The Environmental Impact

  • Absence of a toner recycling program. “It is estimated that approximately 3 quarts of oil are consumed in the production of a single new toner cartridge.”
  • Unmanaged paper usage and waste. “An HP Study shows that a Fortune 500 company can save 800 tons of paper per year, at an annual savings of $7.7M by configuring printer defaults to duplex printing.”
  • Unmanaged device power usage. “The Department of Energy states that customers are losing 66% of their energy consumption on evenings and weekends by not turning IT equipment off.”

Datamax encourages companies to use recycled toner cartridges, reduce paper usage and waste, and minimize power consumption.

Service Components

Fleet Management

QUICK RESPONSE AND RESOLUTION
Datamax provides a Five (5) Hour On-site Service Response Time for ALL devices.

ON-SITE SERVICE AND PARTS
Datamax includes on-site service and parts, ensuring everything necessary to keep your fleet running smoothly.

PRINT ASSET MONITORING AND TRACKING
Datamax leverages PrintView Remote Device Management Software to monitor and respond to fleet service requirements or changes.

PRINT ASSET OPTIMIZATION
Datamax’s visibility to print usage helps optimize fleet deployment, increase fleet operating life, and manage costs to help you reclaim more of the bottom-line.

ELECTRONIC METER READING
Datamax automates the meter reading and submission process, eliminating the manual steps involved in collecting and reporting meter reads to provide accurate invoicing.

Supplies Management

MANAGED SUPPLY REPLENISHMENT
Datamax ensures you’ll get the printing supplies you need, when you need them.

ON-SITE SUPPLY INVENTORY MANAGEMENT
For larger fleet or campus installations, Datamax can also provide an on-site inventory of supplies.

Contract Management

CONSOLIDATED INVOICING
Datamax offers consolidated invoicing with fixed cost-per-page format—making expense management and billing more predictable.

QUARTERLY FLEET REVIEWS (QFR)
Datamax schedules ongoing performance and usage reviews.

PRINT ASSET REPLACEMENT, ADD-ONS, AND REMOVALS
In addition, Datamax reviews actual page volumes and may propose options to upgrade or even downgrade print volume.

Our Process

Whether you are a small to midsize business (SMB) or a larger enterprise, Datamax can help develop an effective, all-encompassing management strategy for controlling print costs. Our four-step process will uncover and illuminate relevant print metrics, produce intelligent print strategies, and most importantly—result in a resounding bottom-line impact.

1. SUSPEND PRINTER ACQUISITIONS

  • Suspend/stop buying new equipment – until you develop a print strategy

2. DISCOVER PRINT ENVIRONMENT

  • Identify print devices and usage volumes
  • Identify print applications
  • Identify hidden print costs

3. MANAGE PRINT STRATEGY

  • Develop/deploy print strategy
  • Develop/deploy change management strategy
  • Consolidate print responsibilities
  • Outsource fleet management
  • Manage and reduce print expenses

4. OPTIMIZE PRINT ASSETS

  • Balance fleet deployment
  • Streamline workflow and business process
  • Minimize carbon footprint
  • Improve Total Cost of Ownership

The Change Management Factor
At Datamax, we understand the dynamics of change in a work environment — especially when it comes to printing. When a business implements a managed print program, it is not always readily accepted and embraced with open arms. The simple fact is that different employees react differently to changing the way they’re accustomed to printing. A successful MPS rollout depends on having a proper change management strategy and a partner who understands its value.

Get Control. Enroll with PrintCare!
To request more information or sign up today, please call or contact us today.