"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


Our Office Copier's Broken Again. Why Do We Have So Many Issues?

There are many potential reasons for this (6 of which we’ve outlined below), but one simple way we believe that you can prevent going to war with your office “workhorse.” Read on to find out how.

It’s a maddening office scenario that’s been popularized by film (think 1999’s Office Space) but personally experienced by almost any end user. It happens at the most inopportune time (a huge print run at the 11th hour). It happens more often than it should (seems like every time you walk up to it). And the more it happens, the more you want to go to battle with the one device that seems to always let you down.

Topics: Office Equipment Canon USA You Ask, We Answer Copier Repair

Is Contactless Printing a Possibility With My Multifunction Printer?

With the Canon PRINT Business App, and Konica Minolta's Mobile Print and bizhub Remote Access, users can easily print, scan, and send documents while minimizing unnecessary touch points and potentially risking infection when using their print devices.

With so many COVID-19 protocols in place, businesses are looking for ways to work more efficiently and safely.  Users are searching for ways to continue leveraging their office multifunction printers while, at the same time, minimizing touch points on devices shared by multiple people.

Topics: Office Equipment Canon USA Konica Minolta Coronavirus Mobile Printing

Does Datamax Participate With Premier Hospital Group Purchasing?

Yes ... With Canon's recent agreement with Premier Inc., Datamax can accommodate Premier members with its full range of digital imaging solutions from Canon U.S.A.

In the Healthcare Industry today, in the pursuit of maximizing patient care, interoperability is key.

Technology plays a crucial role in hospitals, private practices, and clinics alike using systems and software to access patient information. Also top of mind in today's medical environment is realizing savings and efficiencies, so that resources can be reserved specifically for patient care.

Topics: Office Equipment Canon USA You Ask, We Answer

How Much Do Advanced Certifications Matter When Selecting a Copier Service Provider?

Advanced Certifications provide key advantages for all parties involved - both the vendor and the clients they represent. We'll discuss why in this blog. 

Maybe you’ve heard copier companies tout the advanced service recognition they’ve earned from the manufacturers they represent. Maybe you haven't. 

Canon’s Association of Technical Service Professionals (ATSP) Certification. Konica Minolta’s Pro-Tech. Ricoh’s Circle of Excellence are just a few examples of manufacturer-specific advanced certification programs. They're give acclaim to service providers, provided they're willing to pursue such recognition.

Topics: Technology Support Canon USA You Ask, We Answer Technology Training Konica Minolta