"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


What are a Few Copier/MFP Security Issues My Staff Should Be Aware Of?

As you and your organization continue to converse and strategize on some key areas where Copier and MFP security should be addressed, here are 7 places you can start.

Regardless of any state-of-the-art functionalities your copier or multi-function printer (MFP) may possess, at the end of the day, it's simply another device connected to your network. Naturally, security as it pertains to these print devices is a big deal.

Topics: Office Equipment Document Security Cybersecurity You Ask, We Answer

What Basic Factors Should We Consider When Choosing a Copier?

Here are five basic considerations for you to ponder between now and when you're rolling in that brand-new copier.

A copier (i.e. multifunction printer) is a big-time investment. As with any such endeavor, it’s best to do a fair amount of due diligence before narrowing your search. The model(s) you decide upon, and perhaps more importantly, your choice of vendor, will determine whether you’re sustaining successful workflows or suffering successive headaches for the next five years or so.

Topics: Office Equipment You Ask, We Answer Secure Printing In-house Leasing

What is Causing So Many Paper Jams With My Copier?

Let's explore some common causes for paper jams so that you can possibly avoid them as often. 

It's a universal pain associated with every copier: The inevitable paper jam. While relatively common in any office environment, they can put a real wrinkle in your workday productivity. While your trusted copier repair service provider can certainly get you back up and going, let's explore some common causes so that you can possibly avoid them as often. 

Topics: Office Equipment You Ask, We Answer Copier Repair Copier Repair Service

What are the Benefits of 'Right-sizing' My Copiers and Printers?

The goal of right-sizing the print fleet is to eliminate unnecessary or underutilized printers while ensuring that there are enough devices strategically placed to meet the printing demands of the organization.

Not unlike searching for the "right person, right job," at your office, your copiers and printers should be the "right size, right volume, right application" if you're going to run at peak productivity.

Topics: Canon Color Copier Office Equipment Print Management You Ask, We Answer

Should Our Church Bring Print Production Jobs In-House?

Answer these four questions to help determine if bringing print jobs in-house could help reduce costs... and stress. 

If you're like a lot of churches, there's A LOT to be printed on a weekly basis.

Service bulletins, teaching materials, flyers, and of course the banners, posters, or other marketing pieces that advertise your ongoing series and/or convey your mission at large. More often than not, though the template may remain the same, the content within any given printed piece changes from week to week, meaning quick turnarounds are a regular part of your church staff's routine.

Topics: Office Equipment Production Print You Ask, We Answer

How can Print Management Honestly Benefit My Organization?

We'll share three tangible ways your organization can benefit from a Print Management engagement. 

There’s this old joke about professional consultants.

How many consultants does it take to screw in a lightbulb? I'm not sure but I'll have an answer for you next Monday.

Topics: Productivity Tips and Tools Office Equipment Print Management Print Assessment

FMV vs. EPP: What Copier Leasing Option Is Better for Me?

Making the right financial decision for your company long-term based on the leasing options available is crucial. So, FMV vs EPP: Which is a better option for your business? Let’s discuss.

When I visit with potential customers, I know this: Every organization handles, prints, and distributes documents a little differently. With that in mind, it’s important that I dig deep to truly understand their environment to help them maximize their total cost of technology ownership.

The same holds true when it comes to finances.

Topics: Office Equipment Leasing LeaseCare You Ask, We Answer

Our Office Copier's Broken Again. Why Do We Have So Many Issues?

There are many potential reasons for this (6 of which we’ve outlined below), but one simple way we believe that you can prevent going to war with your office “workhorse.” Read on to find out how.

It’s a maddening office scenario that’s been popularized by film (think 1999’s Office Space) but personally experienced by almost any end user. It happens at the most inopportune time (a huge print run at the 11th hour). It happens more often than it should (seems like every time you walk up to it). And the more it happens, the more you want to go to battle with the one device that seems to always let you down.

Topics: Office Equipment Canon USA You Ask, We Answer Copier Repair

Current Supply Chain Issues Are Impacting Copier Availability. What Can We Do?

The key question regarding copier/printer availability amid supply chain disruption is this: “What is my vendor willing to do in the meantime?

Let’s be frank. Supply Chain Issues have impacted the procurement of just about everything the past two years: From cars to personal computers to common household goods.  Between stalled ships and chip shortages, copiers and printers are certainly not immune to untimely delays.

Topics: Office Equipment You Ask, We Answer

What are the Advantages of an In-House Copier Lease?

Can't get your leasing company to call you back? Have questions that need to be answered? Perhaps it may be worthwhile to consider In-House Leasing. Here are 5 potential advantages. 

When visiting with prospects and clients about current or previous experiences with copier vendors, one complaint I hear often: “I just can’t get my leasing company to call me back.” Nothing’s more frustrating than zero response to getting your questions answered or issues resolved.

Topics: Office Equipment Leasing LeaseCare You Ask, We Answer