The Datamax Thinking Blog

A question you may find yourself asking is, what is remote support? Remote support is a program that was created to monitor organizations servers and work stations. It was created by technology professionals to assist company’s in provided them the protection they need. Remote support is serviced by a team of engineers who remotely monitor, manage and maintain servers, workstations and other equipment on your network. The benefits of having this IT service are endless, but below are a few reasons why it can benefit you and your company:

At Datamax Arakansas, we have been providing customers with comprehensive technology solutions since the 1980’s. With over 30 years’ experience providing businesses with comprehensive office equipment solutions, we understand what businesses of all sizes need to succeed in terms of document production equipment, cost saving and productivity enhancing software, as well as in regards to the many ways that a business can manage their IT network.

School systems are continuing to experience a reduction in the resources that they have at hand, which is leading to continued cuts in many areas. Managed Print Services (MPS) from Datamax Arkansas are allowing schools and other education institutions to identify areas where overspending is prevalent, and implement a plan to help reduce costs and reallocate funds that were otherwise being lost to areas where they are most needed.

One of the most commonly forgotten pieces of the office printing equipment puzzle is the updating of equipment with the latest print drivers. Drivers are updates created by manufacturers that fix bugs, optimize efficiency of devices, and help to keep your equipment updated and working at maximum efficiency long after they leave the showroom floor. Normally, this is a function of a business’s IT department, however they can also be automatically updated if your business utilizes a Managed Print Services or Managed IT program.