The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


The Secret Sauce of the Right Technology

I’m going to give away the ending of this post now: there is no secret sauce for any IT project (unless you count doing the hard work required, but that’s hardly a secret). 

IT projects rarely fail because of the information technology. They often fail because many companies think they’ve found a “secret sauce” of technology that will somehow magically fix or improve broken or ineffective business processes and that employees will immediately adapt to and use new tools. In fact, research from the Project Management Institute shows that 58% of people view changing mindsets and attitudes as the greatest barrier to new project success. 

As those of us with stubborn children (and co-workers) know, there aren’t any shortcuts to changing attitudes. 

But we’re still shortcut-obsessed. 

Topics: Technology Productivity Tips and Tools

5 Ways You’re Wasting Time Managing Office Equipment

I can’t think of many worse ways to start a Monday than by having to immediately troubleshoot an unscheduled firmware upgrade that has played havoc with your users’ connections to the copiers in your office. 

Managing the various office devices is a little bit like cleaning your house – it has to be done, and it’s a great feeling when you’ve finished, but no one actually likes doing it. 

If you’re experiencing any of the following issues regularly, you’re wasting time when you don’t need to:

  • Deploying drivers for your devices
  • Have no insight into the status of your devices and are barraged by unexpected maintenance needs and out of toner alerts (without any in stock!)
Topics: Printer Management Productivity Tips and Tools

Your Copier Isn’t a Commodity

“The copier’s down . . . Again!” 

Not only can you hear the frustration, you can see it – since your co-worker is staring unhappily in your direction. 

You’ve repaired and duct taped your copier to coax it along as long as possible. It’s unavoidable now – you have to get a new one into the office or risk an uprising from frustrated co-workers. 

Your first instinct could be to visit an office supply store or do some online shopping and look for the least expensive option you can find. After all, a copier is a copier is a copier. It’s a commodity and one is going to do as good a job as the next one, right? 

Granted, they’re generally “various colors” of beige, black, or off-white. They also will all scan, fax, print, and copy documents. 

However, beyond those basics, it gets more complicated. 

Topics: Multifunction Copier Productivity Tips and Tools

Is Your Document Workflow Wasting Your Time? 10 Questions to Ask Yourself

Even electronic documents can be lost if you don’t take the time to ensure an effective workflow and index the documents for future retrieval.

Moving documents through your office and getting them to the right people at the right time so that decisions can be made (and invoices paid!) is important. 

It’s also easy for documents to go astray. Paper documents placed on someone’s desk could quickly end up at the bottom of a stack, never to be seen again. A sensitive document printed to the color copier down the hall could be accidentally picked up by a co-worker – and could even be a privacy or other compliance breach depending on the level of personally identifiable information contained in the document. 

Even electronic documents can be lost if you don’t take the time to ensure an effective workflow and index the documents for future retrieval. 

Topics: Productivity Tips and Tools Document Management Document Workflow