The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.

Are Paper Patient Files Slowing Down Your Doctor's Office?

Every improvement you make in office organization gives doctors and patients more time to communicate.

The call on hold blinks on the other line. As you cradle the phone on your shoulder, you talk calmly to a supplier about another late shipment of office supplies. Soon you'll be late for a staff meeting.

It's all you can do to keep your doctor's or medical office running smoothly. It's not like other businesses -- your customers are patients who are healing and have concerns about their condition. Doctors, nurses, and other staff don't want any delays in delivering care due to back-office problems. Every improvement you make in office organization gives doctors and patients more time to communicate.

Topics: Healthcare Solutions Document Management

"What's In It For You" When You Improve Business Processes

Process automation won't eliminate all tasks you have throughout the day, but you can gain enough time that you get to leave work on time and enjoy your night.

You're the glue that keeps the office running smoothly. When you do your job right, it might appear like you're not doing anything at all, which couldn't be further from the truth. Whether you're researching the latest technology improvements or maintaining a collaborative environment, you're putting in a lot of hard work.

Process improvements cover everything from scanning your paperwork with digital copiers to enter them into a document management system to streamlining current workflows. They benefit the business in many ways and find a way to go from the beginning to end in the most efficient way possible. But what do they do for YOU?

Topics: Productivity Tips and Tools Document Management Creating Raving Fans

Just Right: The Right Number of Copiers (and Printers)

The point in time when you acquire a new print device is the perfect time to improve your workflow, provided your vendor has the expertise.

A business' copier fleet is very much a Goldilocks situation; too much or too little printing and copying capacity can create significant costs. If you print more than your fleet can handle, you are going to have to replace devices more often. If you have more capacity than you need, you are paying too much to the detriment of other areas of your business.

Topics: Multifunction Copier Digital Copiers Productivity Tips and Tools Office Equipment Print Management

Your Four-Leaf Clover of Copier Support

Looking for excellent service and maintenance support for your digital copiers and other office equipment can feel like looking for a four-leaf clover.

Horseshoes are always lucky.

But today, leprechauns, four-leaf clovers, and green are lucky.

Here are a few thoughts on how to make your luck last beyond St. Patrick's Day when looking for quality copier repair, service, and maintenance. Because it can feel like you're looking for that mythical pot of gold sometimes.

Topics: Digital Copiers Creating Raving Fans

Cutting-Edge Companies Need Tried and True Digital Copier Technology

Multifunction copiers are a must-have device to improve process automation in your office and to support working anywhere.

Compare today's business environment to the typical office in 2000. Back then, everyone was locked to a particular workstation, and remote working was a rarity. Today, you can work from a computer to a tablet to your smartphone halfway across the world without any problems.

While technology advancements set the stage for many of these changes, the foundation is built on top of tech that's been around for decades. The multifunction copier, for instance, is an important part of moving to a "less paper" office.

Topics: Scanning Multifunction Copier Digital Copiers Office Equipment

Want Higher Productivity? Start Ditching Paper

You'll have a tough time delivering a quality customer experience if they have to wait around while you're on a grand adventure for hard copies.

Hard copy documents are talented at hiding away when you need them the most. You have to go on an office safari every time to track them, which cuts into the time you could spend on your work duties. Even a few minutes per day adds up. It's time to throw paper in the trash and get digital with your documents.

Topics: Scanning Printing Printer Management Solutions Multifunction Copier Digital Copiers Productivity Tips and Tools Office Equipment

How to Perform a Guided Technology Assessment When Choosing Digital Copiers


You have a lot of options on the market when you make a technology purchase. The best solution for your business isn't determined solely by the price, the feature set, or how fast the vendor gets it to your doorstep. You need a digital copier that fits into your business processes, works with your existing tech infrastructure, and solves the problem that started your search in the first place. It's time to start discovering yourself with this step-by-step guide.

Topics: Digital Copiers Productivity Tips and Tools

Ask These 14 Questions to Control Your Print Spend

You shouldn't have to be able to print money to afford your business's printers and office equipment. Yet, all too often, it seems like that is what many businesses have to do to afford their office equipment.

The easy excuse is to blame the rapid pace of technology and the unavoidable expenses of keeping up with the latest and the best. After all, it seems like technology is only good for about six months before it becomes obsolete and you have to replace it.

In the end all that is an excuse. If you want to successfully manage your company's information technology, the key is to plan thoroughly and completely. There are reasons why there are numerous clichés about the benefits of planning first to avoid the high costs of mistakes later. When it comes to IT, it is best to pay attention to those annoying, but true, words to live by.

So it is time to begin, by asking questions about how you can be better, by paying attention to the details, by evaluating all of your processes, not just those that directly tie to the goods you produce or services you offer. You need every advantage you can get, and planning to maximize your IT capabilities while minimizing your costs is one way to get that edge.

Below is a list of questions that you can use to start that process of gaining an advantage. If you are looking to address your printing needs by leasing or purchasing a digital copier or by contracting for managed print services or if you just want to reevaluate your current printing fleet, this is where you need to start the process. This will help you determine what you have, what you need and where you can go.

Topics: Printing Business Problems Solutions Digital Copiers Productivity Tips and Tools