As we all know, there is no "I" in "Team."
But... There is in "Win."
Everyone has a role, and every role is important. For the team to succeed, we must understand that our individual position is a key piece to potential victory. The speed , precision and preparedness of copier service... The adaptability of IT within a client network... The well-executed delivery of logistics... the techniques a sales team adopts....The incredible accuracy of billing....These are all inter-connected qualities that determine our play on the field.
“Everyone should know that no matter what you do here, it’s vitally important,” Datamax President Barry Simon said. “How you act, and how you go about your specific role, affects everybody else on the team.”
Departments may be separated by cubicles or offices, but a team is intimately knit together. And when all 291 are synchronized? We are unbeatable. And our "Raving Fans" will come from our passion to be "THE BEST."
Simon says that feeling great about the job you’re doing, and understanding the value you bring to the organization are an element of culture. A culture that often references the “Gift of the Goose:” (a commitment to congratulating superior work, just as geese always seem to be verbally “cheering each other on” as they fly in formation).
“It really pays when we cheer people on,” Simon said. “If you had a great month selling, or collections team did an outstanding job, we need to be praising that publicly. That makes that person feel important.”
Duke Basketball Coach Mike Krzyzewski, the all-time winningest coach in Men's College Basketball history, said this: “There are five fundamental qualities that make every team great: communication, trust, collective responsibility, caring and pride. I like to think of each as a separate finger on the fist. Any one individually is important. But all of them together are unbeatable.”
Our continued success hinges upon our team culture. So let's reference the official Datamax cultural guidebook...
Why Coach K's 5 Qualities Matter to our Team (according to The Datamax Little Blue Book):
1. Communication
- Datamax Principle No. 9: "Greet everyone in a positive manner."
- Datamax Principle No. 7: " "Respect the opinions and ideas of others."
- Datamax Principle No. 3: "Communicate complaints or concerns to only those who are involved with minimum delay."
2. Trust
- Datamax Philosophy No. 2: "To compete with honesty, trust and value, not simply on price."
- Datamax Principle No. 12: "Honor our systems or initiate positive change."
- Datamax Philosophy No. 4: "To invest in the continued development of our employees' skills and knowledge."
3. Collective Responsibility
- Datamax Principle No. 1: "Commit to carry out the philosophy of the company."
- Datamax Principle No. 2: "Honor your commitments."
- Datamax Philosophy No. 6: "To recognize and accept the responsibility of being an involved corporate citizen in the community."
4. Caring
- Datamax Philosophy No. 5: "To provide an environment in which employees have the opportunity to achieve a career path with stability."
- Datamax Principle No. 13: "Every job is important."
- Datamax Principle No. 14: "Deal with interruptions positively."
5. Pride
- Datamax Philosophy No. 1: "To market advanced products and solutions backed by outstanding service to the business community."
- Datamax Principle No. 4: "Do the job right the first time."
- Datamax Principle No. 16: "Be GUNG-HO!!" The spirit of the squirrel. The way of the beaver. The gift of the goose."

