We can all agree on one thing. Having Robert Winston on OUR team is a GREAT thing.

At Datamax, specifically on Page 26 of our Little Blue Book, we’re asked to be Gung-Ho. We’re encouraged to cheer each other on through progress and success. It’s a Gift – the Gift of the Goose, as a matter of fact. If you know him, you know this: It’s darn near impossible NOT to be Gung-Ho about Robert Winston’s recent promotion to the connectivity team.

Robert came to Datamax in 2016, under the suggestion of fellow Datamaxer Michael Hinton. What he found here was a family-friendly atmosphere, down-to-earth people, and an opportunity to grow professionally. Over the years, Robert has worked on garage doors, worked in the food business, for the Boys &Girls Club, and even as a machine attendant for a makeup company. But what he’s found at Datamax is different.

After being a delivery driver, Robert moved to the role of a customer service representative at Baptist Health. He’s found growth here, sure. But what his coworkers have found in Robert is an encourager, a good teammate, and a true professional who sees the big picture about How We Roll as an organization.

“Everyone plays a huge part in what I do, what we do as a company,” Winston said. “I couldn’t get the equipment ready for the customer if the shop guys don’t build them. I couldn’t deliver it if the equipment isn’t ordered, or sales orders aren’t created. It’s not just one person. It’s all of us.”

Even so, we took it upon ourselves to be more than a little Gung-Ho about Robert. How can you not?

5 Reasons We all Agree Robert Winston is an Enormous Asset at Datamax.

1. He’s always up for a joke.

If you’ve met Robert, you’ve likely shared a laugh. Everyone from President Barry Simon on down is fair game for Robert to crack a quick joke. Even customers.

“You can’t be so edgy going into these different businesses. I’m going to explain to them how the machine works, but I’m always going to have a good laugh with the customer when the opportunity arises.”

This builds rapport. In fact, Robert can name customers from five years ago and greet them tomorrow as if they didn’t skip a beat. He’s not just creating office efficiency. He’s Creating Raving Fans, after all.

2. He’s always up to learn something new.

His recent promotion is a great example.

When he would go on deliveries, Robert would watch and learn from Connectivity Manager Tony Foust (among others). By paying attention to their methodologies, he picked up connectivity basics virtually on the fly.

“Robert has been gifted with the desire to learn new concepts and ideas,” Foust said. “As a delivery driver, I could see his potential in connectivity. He was always watching the Connect team members during installations. He would ask questions about what we were doing and why. Robert would often volunteer to help during installations even if it were mundane data entry. He has been a great addition to the Connect team.”

3. He truly cares about the customer.

His favorite part of his new gig? Getting more face-to-face time with the clients he trains.

Robert’s role is not only to connect the equipment to an office’s network but also set up all the features and potential shortcuts to help end users work as efficiently as possible. Though he says he loved being that “first impression” for customers as the delivery driver, his current role affords him more time with clients. Plain and simple.

“The best part about my job is training these customers. Finding a solution to their problem, or helping them work better and fully understand the machine. I love the fact that in this position I get to communicate more with the customers.”

4. He truly cares about his coworkers.

Robert doesn’t talk about himself for too long before asking for reassurance that his teammates will be mentioned in this article. He speaks glowingly about the friendships he’s gained across departments and the mentorship he’s been afforded by Tony and others. It’s definitely a family atmosphere… one he cherishes.

“There’s a lot of communication, a lot of being open and honest about everything on my team. Everyone plays a huge part in what I do… It’s not just one person,” he reiterates.

5. He truly loves what he does here.

The smile is infectious. The spirit is sincere. Robert’s Gung-Ho about his Datamax experience, and we’re equally Gung-ho about the efficiency and the energy he helps create.

“I don’t think I could leave this place so easily. I don’t think I could at all, honestly. I love my job. And you know what? I don’t mind going back on Monday,” Robert says.