His Door's Always Open.

Justin Harper’s office has two doors that are always open. One leads to admin and the other to the shop. It’s a symbolic framework of his “openness” to collaborate and his eagerness to assist across department lines.

Tyler-based Director of Operations Justin Harper moves like Hank Snow sings — “I’ve Been Everywhere.” 

Everywhere around the office, that is. Sales, Admin, Logistics, Service, et. Al., he’s responded seemingly before you can hit “send.” Whether it’s by coincidence or not, Justin has two doors that open from his office, one that leads to the shop and the other to the admin area.  It’s a symbolic framework of his “openness” to collaborate and his eagerness to assist across department lines. It doesn’t just foster employee engagement. It generates departmental synergy.

Justin’s open-door policy isn’t just a phrase. It’s a full-office passport. Need a quick answer, a fast fix, or someone who simply gets it? He’s been everywhere. Just need to visit? 

His door’s always open.

“What drives me is growth. I want us to grow tremendously while being able to keep customers happy along the way. That’s why I’m so passionate about what I do and why I’m always so eager to help out in any way possible.”

The truth is, his colleagues say it better than we can.

That’s why we reached out to several of his East Texas colleagues, to get their take on Justin’s eagerness, generosity, and end-to-end office expertise

 

Michael Snow

East Texas Logistics Supervisor

It’s like that He-Man Cartoon – that one character, Man-E Faces. That’s Justin Harper. He’s like a wizard with a magical hat. He’s a sponge who’s soaked up so much expertise over the years.

From the logistics standpoint, there was a time when I had to be out for an extended period with surgery. I came back, and everything was running smoothly! Justin made sure that everything stayed the course and honestly, we never missed a beat. That was awesome. 

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Josh Sims

Tyler Area Sales Manager

Justin is the pulse of the East Texas office.  As he goes, so do we.  You can name off a customer and he remembers what machine they had in 2009.  The past helps the present and future and Justin is part of that gateway.  

He is willing to go on meetings for extra power to show what Datamax is capable of and what makes us different.  He is always willing to help in what ever step or phase we are in, in the sales process.  An absolute asset to the success of what we do!

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Summar Sinclair

Texas Administration Manager

He is always available to help when needed.  He is always willing to listen when we have an issue and help out if need be or over insight to help solve the problem.

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Michael Johnson

East Texas Service Manager

I would definitely say he is the bridge across department lines, which is the first thing that comes to mind with your question. One of the big impacts from Justin is his knowledge of every department.

So when I am looking to create workflows for my department that will interact with other departments (e.g. UTHealth toners), he is the first place i go with my questions.

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