Providing an on-point, creative solution that increases a client’s return on technology investment and produces the Raving Results we constantly seek to deliver.

The Client: Lewisville ISD

The Account Representative: Brad McClure

Huge. It’s the first word to come to mind when you mention Lewisville ISD. 127 square miles. 53,000 students. And 381 printers across the district.

Brad McClure approached this opportunity with the same methodology as any other, and in doing so, landed his largest school district deal to date. But he spends little time talking about himself. Instead, the veteran business process consultant credits the multiple departments, people, and collective insight that went into making Lewisville ISD a Raving Fan.

The Business Challenge

“Their challenges included their previous vendor unwilling to work with them on pricing. They were opening up new schools, but unable to receive the same solution pricing structure. They were looking for a real partnership – someone to be accommodating, someone to get creative, to offer ideas of accomplishing the many needs and goals the district had.”

The Thought Process

“Honestly, other than the legal “Ts” and “Cs” the approach, for me at least, is the same as any other deal.

Once you make initial contact, you try to build some type of relationship, you discover what the needs are based on what they’re asking and what you uncover (during the Discovery process), and you build your solution based on what their needs are.

I want to be clear, though. It was a group effort. In the very beginning, I sent them information off our website from the Marketing team. Rachel Rhodes was a huge help. On the service side, our reputation based on the work those folks do was huge in getting this deal. Now, the logistics team is getting everything hammered out as we move forward. I’m grateful for everyone involved with making this great opportunity a reality.

There’s a whole lot that goes into it, so I don’t want to take the credit for this deal. Again, it was a complete team effort.”

The Prevailing Results

“We want to keep putting our best foot forward with service and installation. We’d like to introduce Papercut. I plan on talking to the head of the IT department, and the purchasing department, to get a warm introduction with the people that handle the other parts of the district’s business.

My objective is to grow with their business, to meet their ongoing needs through avenues like the Partnership Review, and to accommodate them in any way that we can.”