Providing an on-point, creative solution that increases a client’s return on technology investment and produces the Raving Results we constantly seek to deliver.

When Cade Grantland came to Datamax, he was fresh off of college graduation (Oklahoma University). He was new to this industry. But dang if he hasn’t hit the ground running. Ask his manager Robert O’Gorman, and he’ll enthusiastically echo that sentiment.

“He’s a grinder, and he ain’t afraid to pick up the phone and cold call,” Robert said. “There’s not a minute in the day where he’s not preparing, creating opportunities, and getting done what needs to be done.”

Learning curve? Sure. But Cade is certainly up to the challenge, and his results thus far (impressive revenue numbers and ahead of pace for FTA quota) speak even louder than his manager’s candid endorsement. One recent example is Simpson Law and Title. 

The Business Challenge.

In his second week on the job, Cade was going through accounts in his CRM and ran across Simpson Law. He learned that this particular contact had been hard to get through to, but he called him anyway.

“So I spoke with him on a Thursday, and he said he was very busy right now, but to call him back at 10 a.m. Monday and he’d have a second to visit,” Cade said. “I made a note of that, and called him at 9:55 on that Monday.”

Confidence? Established almost immediately.

In their initial meeting, the attorney expressed some frustrations: He had no knowledge about his contract. He didn’t have access to documents.  He didn’t know his rep, and when he called, he had to pursue roundabout ways to get the answers he needed.

The Strategic Approach.

“The main way Robert and I attacked this was that we had our own leasing and everything that had to do with managing his copier was under one roof. If he had a question that I couldn’t answer, I could simply walk down the hallway and get that for him,” Cade said.

This was back in November, and the deal didn’t close (due to lease expiration date) until late this past month. During that time, Cade called at least once a month to check in and generated an age-old difference maker: client rapport.

“We talked a lot about the Dallas Cowboys (he had a big Cowboys poster in his office). He was a former Marine pilot, and he liked to tell stories. So more than anything, it was listening and asking questions. He liked that,” Cade said. “It was funny: He would say, ‘You didn’t want to hear all that,” and my response would be, ‘Actually that was extremely interesting.’”

The Prevailing Results.

Punctuality and personability were two big factors in landing this deal. Well executed by a Business Process Consultant fresh out of college but eager as anyone to roll up his sleeves and do the dirty work.

“I feel like for me it’s about making the calls and being conscious on those calls, and trying to get better,” Cade said. “Every night when I’m back at home, I like to reflect on how a meeting I had or a call I made could improve. You just have to pick it up and go. And 100 percent, I feel like I’m improving every day.”