Providing an on-point, creative solution that increases a client’s return on technology investment and produces the Raving Results we constantly seek to deliver.

Jeremy Quinn says he’s glad to be outside of the “box.” The retail box, that is. After 20 years in the cell phone industry, under the suggestion of East Texas Area Sales Manager Josh Sims, (Centers of Influence, folks!), Jeremy put retail in his past and joined Datamax as a Business Process Consultant based out of Longview. He enjoys the autonomy, as well as the challenge to proactively go out there and get it… versus sitting in an office and waiting for customers to walk in.

“Here, you have a territory, and it’s simply, go for it. I have to go find my customers now. You have the challenge of going out and making something happen yourself,” Jeremy said.

To be honest, though his career has changed, Jeremy hasn’t changed his style all that much. He’s that same, easygoing, approachable, honest, and dependable salesperson that he’d be in any industry. And this approach is proving to be a winning formula.

Case in Point: Elysian Fields ISD, a First Time Account that yielded big results for Jeremy and East Texas’s-already stellar reputation with local schools. So how did Jeremy, who admittedly is still learning the ropes of the office equipment industry, pull off such a successful venture? Here are four ways.

He was strategic about communication.

Inside his notes, Jeremy read that the school’s lease was ending in May and that February/March was a suggested time to reach out. He started in January.

Jeremy had tried to meet the Office Manager (the contact inside the CRM) multiple times. He’d tried to call at least five times over about a two-month period. Both of these were to no avail. (It should be noted as well, that one of their students was killed in February, and out of respect for the district, he pulled back on the reigns).

In the meantime, he rethought his approach. He remembered from a previous account that sending an email at 5:30 a.m. was the only way he had a chance to get a response. So, Jeremy, figuring they would be in the office early, emailed the Elysian Fields superintendent as well as the office manager at 8 p.m. simultaneously. The next morning, he received a response. 

He showed character.

In that email, he prefaced his pitch by explaining that he had held back in reaching out to be sensitive to everything the school was going through after the death of the student. That sentiment was appreciated, and a first meeting was scheduled for a week later.

He leaned on experience (and reputation).

In that first meeting, Jeremy brought his Manager, Josh, along to learn more about the District’s needs. Jeremy credits Josh's expertise and skillset as a manager and someone who "has your back always. Wants to win."

This is the first year for the superintendent, and all indications were that she was swamped.

“Her pain points were, ‘I’ve got a lot to do.’ She knew the lease was up, and she knew she had to do something. It was up to us to sell her on the value-add of Datamax,” Jeremy said. 

Josh and Jeremy leaned in on the experience our East Texas branch (and its reputation) has among schools, 25 of them to be exact.

“We started talking about different people and different schools, and between us, I think we knew every teacher or superintendent that was mentioned. I think that was good for her to hear, that we dealt with so many of the same people and we had built rapport.”