Brad Russell
Technology Services Delivery Manager - Little Rock Office
My advice would be:
- Don’t reuse usernames / passwords for different online accounts
- Don’t keep a list of all of your online accounts stored online ANYWHERE
- Don’t open attachments or click links in emails if you’re not expecting the email
Stew Campbell
Internal IT Manager - Datamax Inc.
If you receive an email, and you don’t know who it is coming from, or it doesn’t look familiar to you, delete it. People have to be vigilant at looking closely at emails. In the world right now, people are trying any and every way they can to get into networks, and email is often the avenue for doing so.
Justin Huffaker
Vice President of Strategic Technology - Datamax Inc.
People often think that if they print documents, then that’s the end of it. It’s a common sight for people to print information, forget they printed it, and then it sits on the device for people to take.
"If you’re in the office after 5 p.m. watch the cleaning crew pick up trash cans, and you’ll be surprised how many pieces of paper are thrown away that are not shredded. Once those unshredded bags of documents hit the dumpster outside, it's like mining for gold (for cybercriminals). Those unshredded documents could contain HR information, intellectual property, financial data, etc."
Hunter Moses
Technology Specialist - Tyler Office
Always lock your computer if you leave your desk.
Faith Oliver
Project Specialist - Dallas/Fort Worth Office
Remember to slow down in your day to day business activities. Investigate an email closely before taking any action. If you hover over a link with your mouse (don't click!) you can get a good indication of where that link is about to take you. If it doesn't sound familiar, it could be malicious.
Josh McConnell
IT Supervisor - Tyler office
- Don’t leave passwords written down! We’ve all been guilty at one point or another to write down a password on a post-it note or piece of paper and stick it to a monitor, under a keyboard, or just leave it on your desk. This is a huge vulnerability as anyone that snoops around your desk when it’s unattended can see these passwords. This is also one of the easiest things to correct.
- My personal advice to friends and family is to use strong passphrases – combinations of words, numbers and special characters that is easy for you to remember, but would be difficult for someone else to guess.
- Last but not least, pay attention to emails that you receive. No, that Nigerian prince does not need your money, and David Rhodes does not want you to spend personal money on Amazon gift cards! If an email looks suspicious, always mark it as spam and report to I.T.
Sam McCumpsey
IT Helpdesk Specialist - Little Rock Office
Probably the best thing a business manager can do is make sure their team is aware that they operate in a hostile threat environment. Be aware and be cautious, the threats are constantly evolving but there are always clues.
Jennifer Edens
Cloud Team Support Desk Manager - Dallas/Fort Worth Office
When it comes to email, know who the sender is and make sure it’s not just recognizing the sender display name, but the actual email address name it is coming from. If there’s a doubt about the request on the email, pick up the phone and speak to that person to make sure they are the ones making the request.
Patsy Guess
Technology Specialist - Little Rock Office
When you’re browsing, be wary of pop ups. Know your endpoint solution (at Datamax it's Bitdefender). Sometimes those can look scary telling you your computer has been infected. If it's not your solution, it's probably fake. They’re doing nothing for you but taking your money.
Don't be afraid to tell someone if you have clicked on a link you shouldn't have. It's important in that case that you head it off as quickly as possible.
