The swell is building. Change is accelerating all around us — from how we harness technology to how we connect with our customers. The Next Wave represents this momentum: a surge of innovation, renewal, and opportunity that’s reshaping our business and our industry. The Next Wave is about embracing new tools like AI, predictive analytics, and automation to work smarter, serve faster, and deliver experiences that truly stand apart. The future isn’t something approaching from the horizon — it’s something we’re creating, together, right now. #ReadytoRide?
Before any wave is ridden, it’s read. The energy is already building in our marketplace, our technologies, and within our teams. But great performance starts with preparation for what’s next and finishing strong all the while. This month, in the midst of Business Plan meetings, we look at how every department at Datamax is setting the stage to finish 2025 strong and enter 2026 ready to lead. It’s not just about change coming our way; it’s about how we position ourselves to meet it head-on, with confidence and clarity. Preparing for the Ride?
Growth isn’t just about adding locations — it’s about adding value. Our Growth Plus (+) strategy expands our reach while deepening our commitment to the people and organizations we serve. We’re thrilled to welcome Wight Office Machines of Fort Smith and Russellville to the Datamax family. It's a reminder... our growth is rooted in partnership, shared values, and a people-first focus on customer success.
Missouri is as unique as St. Louis' Gateway Arch, the tallest human-made monument in the Western Hemisphere. Saint Louis isn’t exactly Southern or Northern, and is dubbed the western-most eastern town. Missouri is a crossroads, a cultural blend where foods from around the world are celebrated. The Blues and the revered Cardinals are cheered for. It’s where our Missouri team is proud to work and play. Champions definitely live here.
This month, we turn our attention south — where pine trees stand tall, landscapes stretch wide, and pride runs deep. From Big Bend views to thriving food scenes and Friday night football, Texas offers a sense of place that’s hard to define but easy to feel.
In Part II of our State Champion series, we’re spotlighting the Datamaxers who call the Lone Star State home. Whether it’s the pace of Northeast Texas or the pulse of the Metroplex, the passion here runs deep in the heart. In Texas, ya’ll, we don’t just live here — we champion it.
The next three months, we're celebrating the people, places, and traditions that make Datamaxers proud of where they call home. From Razorbacks, historic cities, and natural wonders (like the one pictured here!), there’s a lot to champion in Arkansas. In this first of our Rave Review three-part series, we’re shining a light on what our team there proudly stands behind. Because when it comes to Arkansas, we don’t just live here... we champion our state.
Welcome to the heart of summer — and the heart of what makes Datamax feel different. While it's sweltering outside, inside these walls, and right back out there serving clients, there’s always a calming breeze of connection and transparency. The open-door mindset isn’t just a policy — it’s a part of our personality. Come On In. "Our doors are always open for you." (Little Blue Book, pg. 2)
We don’t just sell technology — we safeguard trust. From print to abandoned paper trays, documents to devices, networks to name badges, we keep a close eye on what matters most: client security. And that includes the people behind the screens. Social engineers? Phishers? Internal threats? Not on our watch.
Building a solid, stable career begins with a strong foundation. True to Datamax Philosophy #5, it’s in our cultural structure to help you achieve a career path with stability. Whether you’re just starting out or have decades of tenure, it's Datamax's intent to support your professional rise, brick by brick.
A single drop causes ripples that spread across an entire waterway. Sharing updates, decisions, and changes in a timely manner creates waves of awareness throughout an organization. Information, like water, should never remain stagnant. #8, Keep Everyone Informed: It ensures our organization stays fresh, fluid, and responsive in our mission. We call it The Ripple Effect.
When employees plug into the company’s (and their coworkers’!) knowledge, they light up the customer experience with efficiency and innovation. Ready to “shock” your clients with everything that encompasses Team Datamax? Time to hook up to the Datamax Power Grid.
Just like a tree’s rings tell the story of its growth, resilience, and adaptability, a company’s culture reflects its history, values, and ability to thrive. Culture wins because, like the strongest trees, it grows deep roots, adapts to every season, and wins the battle against time.
People and plants, organisms and organizations: They all prosper in precisely the right environment. However, only those with deep resiliency can withstand the inevitable dry spell and remain green and growing. Ready to prepare, adapt, and rally around whatever environment we face? To strive for greatness? We’re not here just to survive… In 2025, we Thrive.
Just like a bright star in the night sky, Leading Experts simply shine brighter. They stand out in a crowd. They guide, they symbolize inspiration and direction, and they lead by example. Hear from a few of our own Leading Experts.
Food has a funny way of bringing people together. That said, Breaking Bread is just one means of generating genuine Synergy + Energy (1 + 1 = 3). Whether we convene for a communal meal to collaborate or to create client rapport, we’re at our best when we gather around the table together.
We all vary by age, race, ethnicity, gender, generation, political persuasion, and personal experiences. How do we bridge our biases, and elevate our openness to new perspectives to achieve shared goals? Simple, really. By respecting the opinions and ideas of others. Otherwise, we reach an impasse. We impede forward progress. We simply can't cross the bridge.
Three words from the Little Blue Book carry a ton of weight: “Honor Your Commitments.” Talk about commitment (indulge us here): What’s more honorable than underdog Cole Hocker coming from behind to earn the Olympic Gold Medal in the 1500m. Commitment, wherever it manifests itself, should always be a multifaceted affair between your team, your company, and yourself. There’s real honor in such.
It's more than just seeing things in a positive light. It's BEING a positive light. Positivity promotes culture and produces results. Greeting people in a positive manner, while holding onto optimism even when things might seem dark, ultimately benefits our professional outcomes. Consider these examples proof positive of such.
Little Blue Book Principle #8, Keep Everyone Informed, carries a ton of weight in the Datamax Way of doing things. Consider this: According to one report, poor communication in the workplace accounts for a loss of 7.47 hours per employee per week. Keeping colleagues in the loop at all times. It’s worth its weight in gold.
To remain 100% relevant to those we serve, we’ve got to watch our language. It behooves us to listen closely, and communicate business needs through the eyes of our clients and prospects. That’s what it means to Go Vertical, Grow Vertical. Let’s explore ways we truly speak our customers’ language.
No doubt about it. By delivering an array of technology services and solutions, we help our clients focus on their forte... their business. To achieve this standard, we’ve got to focus on ours. Let's zero in on a few key areas where our colleagues excel. Ready to focus on OUR forte?
“Work hard” is a given here. The QUESTION is: Do we play as hard? Let’s step outside the office for one month, and take a swing at just how well some of our colleagues spend their time beyond normal business hours. Play on, Datamax!
Datamaxer, you’re traveling to another dimension; a dimension not only of sight and sound, but of mind. One where there’s little hesitation to leap into the unknown, because great minds know that big risks often reap bigger rewards. You’re moving into a land of both fearlessness and fortitude. You’ve just crossed over into... The UnComfort Zone.
Research shows that it takes one-tenth of a second for a customer to form a first impression. That’s fast. From immaculate prep work, to coordinated scheduling, to that signature delivery-day smile, much work goes into creating that special first impression for our clients. No matter the circumstances ... or weather.
As a Datamax family, we get it. The whole is greater than the sum of its parts. That’s synergy. But we’ve got to bring the energy inside the office every day if we expect success and satisfaction in 2024. Those two elements (synergy + energy) blended into our efforts? That’s Synergetic, and it's as simple as 1 + 1 = 3.
This season brings out a certain child-like spirit in all of us. The spirit is multi-faceted and doles out feelings of enthusiasm, creativity, and passion. It’s doing worthwhile work that benefits others. It’s connecting more deeply with our company, our communities, and our core families. It moves us. It inspires us. It brings us closer together. THAT’S the Spirit!
Our most valuable resource is not our technology. It’s our thinking. That’s precisely why we train as thoroughly as we do. Our philosophy? To invest in the ongoing development of our employees’ knowledge and skills. Our train of thought? Training creates a momentum that rivals a locomotive barreling down the tracks. It ignites our greatest value add… our thinking.
Not unlike a farmer packaging his or her harvest and sending items on to retail, we go to market every single day. Every one of us. What are our core go-to-market philosophies? What makes them ours and ours only? Load up the truck, Datamax. We’re goin’ to market.
When it comes to reinforcing culture, the most important KPIs (Key Performance Indicators) are based on our people. How do we calculate employees’ effectiveness, well-being, professional development, and overall role in the Datamax mission? This month, we'll explore 4 Key People Indicators that help mark the performance of our company culture.
Our Administrative teams are SO much more than support staff. They're Pillars of Support. They provide stability and structure, and they bear giant loads to ensure it gets done, and it gets done right. In celebration of our Admin teams' efforts, we give you 6 of their defining characteristics, all of which create immeasurable value toward the Datamax mission.
It's been said that "If everyone is thinking alike, then somebody isn't thinking." When we come to the table to discuss, we’re bound to disagree. And that’s ok… really. But when that occurs, we abide by what we’re calling the 15/6 Principle: “We have the right to disagree (#15).” But when we do, "we make decisions based on the good of the entire organization (#6).”
Today is D-Day, the 79th anniversary of the invasion on the beaches at Normandy by Allied Troops. It was the ultimate act of bravery, strategy, and camaraderie. Camaraderie is what US Lt. Col Tom Vance calls a "Mission Multiplier." It drives us to perform to the utmost for our mission and for each other. To Never, Ever Give Up.
Welcome to the cloud, Datamaxer. Our communication capabilities are scaling up with the approaching deployment of Elevate UC, Microsoft 365, and AgentDealer CRM. These migrations are all major league projects (mountainous even), but also an opportunity for you to ascend in your collaboration with coworkers and clients alike. Ready to “Elevate” YOUR game? Time to scale up.
Naysayers will never make the leap. Divided? We'll never hold formation amidst the turbulence ahead. If you're ready to jump with the rest of us, check out #5 first: “Present a positive, united position to all internal and external customers.” No division. No naysayers. No giving up. It’s the Datamax Way... the United Way.
What happens backstage is critical to any performance. We’ve got our own backstage pros here, who don’t face a public audience (and some who have intentionally chosen such) but are essential to Creating Raving Fans.® Here's your backstage pass. Enjoy this exclusive look at how just a few of these key players roll every day.
Per the Datamax Little Blue Book Principle #14, do we “deal with interruptions positively”? Do we respect the time of others? For an organization that comes together, stays together, and works together, how we deal with interruptions (and how we deliver them) is a big deal.
If ever there were a time for resiliency, that time is now. The challenges? They’re not budging. But we know that when we hit a wall, our mindset is unwavering. Never, Ever Give Up.
It’s a big ole’ world out there, and if you think you‘re at the center of it, you're probably not a Difference Maker. Selflessness, empathy, earning trust, and delivering added value — those are the REAL Difference Makers.
When the coach speaks, are we listening? Tuning out? Taking exception? Finding it a little funny? A few of our own veteran players coach us up on passion, preparation, and perseverance, and reflect on mentors, big moments, and some of their personal coach-‘em-up memories.
It turns out that trust isn’t just a feeling. There’s actual neuroscience behind the tendency to trust (or not trust) someone, technology providers included. We’ll expand on that later, but the point is this: Expertise builds credibility, and credibility influences trust. Welcome to the Datamax Brain Trust, a group of expert advisors and support staff skilled in helping customers navigate the technology maze.
There’s nothing more fundamental to one's wardrobe than that familiar pair of jeans. To maximize their long-term potential, jeans should be washed inside/out to protect the fabric’s integrity. There’s nothing more fundamental at Datamax than Creating Raving Fans® — but do we know our customers inside/out?
Some say the grass is greener elsewhere. We would say, the grass is greener where you water it. In the heat of summer, are we staying relevant in our approach, refreshed in our work ethic, and ready to cultivate thriving client partnerships? Are we thirsty for success?
Spot checks are carried out all the time. But what about the security of our devices, our documents, and our business-critical information? Among the many hot spots and blind spots that exist across a business’s technology landscape, where do we stand on protecting our customers and ourselves? Let’s check.
A retaining wall is constructed to resist the pressure of water or soil; to fortify an area against erosion and flooding. At Datamax, we build our own protective structures and systems, to satisfy the wants and needs of those we serve and those we serve alongside.
When it comes to recruiting, we’re all hired hands. Staffing in 2022, frankly, feels like the Wild, Wild West. But every Datamax-er has a hand in helping wrangle up the right person, for the right job, at the right moment. Venture out into your Centers of Influence, and let the round-up begin.
The Hero is the integral character in any great story. As storytellers (and storysellers), we help navigate the hero’s journey with two understandings. In this story, we aren't the hero. We're the partner whose solutions securely shield the workplace and sharpen workplace productivity.
Ships and Chips have created massive interruptions in the procurement of, well, just about everything. As we navigate the waters of stalled (or sunken) cargo ships, chip shortages, and ongoing delays in technology hardware delivery, here are three of our top (Little Blue Book-inspired) reactions to keep us rolling.
The Little Blue Book reminds us to “Focus on the Things that are Productive.” Such focus is accomplished through Intentionality. Knowing the pinnacle lies ahead, Intentionality governs our first step in moving forward with focus, balance, and fearlessness.
Difference Makers see differently, think differently, and differentiate themselves through their ideas, words, and actions. They resolve pain, but they also reveal possibilities. In the spirit of our 2022 Datamax theme, we all have Difference-Making potential.
With 2:09 left on the clock, Vince Young made the improbable the inevitable in the 2006 Rose Bowl. His 2-Minute Drill created Raving Fans for life. It's the end of the 4th Quarter at Datamax, but there's still time on the clock. What's your 2-Minute Drill?
Having an “attitude of gratitude” doesn’t just speak to who we are as people. It speaks to who we are as a company. Gratitude reinforces that authenticity. It expresses our humility. Grattitude is everything.
Whether we arrive early or with unwavering enthusiasm, we're all asked to, as the book "Raving Fans" says, "Deliver Your Vision Plus 1 Percent." It's the people who execute the culture at Datamax, and people who Create Raving Fans.
Whether we wear the Datamax logo visibly every day, or simply embody it through our everyday actions, there's a certain authenticity behind a Culture Champion.
In the midst of mid-year meetings, it's back to the locker room for halftime. We assess progress. Adjust our game plan. And go "All in" on the continued chALLenges of 2021. It's 4 quarters at Datamax.
If the River Cities Dragon Boat Festival teaches us anything, it's this: We row in rhythm. For one another. And for a great cause.
Orchestrating solutions that produce measurable business value — that's what a valued partner does. Learn your instrument. Take your seat. Join the ensemble.
The secret’s already out. Our service teams are the fuel that keeps Fans Raving. We illuminate – and celebrate – things they do in front of customers and behind the scenes.
"In matters of style, swim with the current. In matters of principle, stand like a rock” (Little Blue Book). Both scenarios remain in fashion at Datamax, where we stay relevant, but also rock solid in our beliefs.
Even through a historic winter storm, the Datamax organizational lens remains In Focus. “Focus on the Things that are Productive.” - Datamax Little Blue Book (Philosophy #11).
If we are fanatical about cultivating technology solutions and solving customer needs, that fanaticism is reciprocated by those we serve.
You can't spell challenge without "ALL." You can't overcome without empowering yourself. In 2021, it's chALLenge on. All together.
This year, more than ever ... The holiday season is a time for traditions, for togetherness, and for turning our sights to those who matter most — our family.
“The Way of the Beaver” means being in control of achieving the goal. COVID-19 broke the dam and forced us to fortify it. As we navigate a new normal, we'll share how our actions are all beaver-esque.
How willing are our clients to recommend Datamax? With a cumulative Net Promoter Score® of 92.4, we have our answer. This single, simple number is one we need to know, to show, and to grow!
So, what are the key ingredients to Creating Raving Fans®? Check out a few recipes from our very own. Fire up the grill. Crank up the oven. Let's get cooking!
Our Warehouse and Logistics teams Create Raving Fans on the road, in the shop, and often in the scorching sun. Hear their stories, share their experiences and appreciate their often-labor-intensive tasks.
The information highway moves fast. Our website domain is a preeminent part of sharing the Datamax story. On the road to creating true differentiators, our digital methodologies must remain up to speed.
Imagine our entire organization on a raft. Imagine the emerging Class 6 rapids without a tactical, mutually trusted approach. The process keeps us moving swiftly and safely downstream.
As we prepare to break cover from the pandemic, optimism lies ahead. By cohesively staying on track (albeit on some precarious rails), as David Rhodes put it, "there's a light at the end of the tunnel."
Socially distanced, yet seriously dialed in. Even in unprecedented times, Team Datamax "STANDS IN THE GAP" for our customers and employees..
A rising, warm-climate sun breaks the winter chill. Mitts pop, bats crack, players commune. Spring Training pulls a blanket of hope and potential over the coming season. But there’s little time to pontificate. It’s time to prepare. Batter Up! ... Value Up!
The IT security terrain is treacherous for businesses today. What can we do for ourselves — and customers — to ensure a safe climb? The trek starts now — Value Up!
The Datamax 2020 Flight Plan is filed. The success of our mission rests on the level of value we deliver. So Buckle Up! for a great ride in 2020.
How do we become Airborne? By Anticipating. By Investing. By Reflecting. And knowing that, throughout, our Creating Raving Fans mission carries on.
Cheering Each Other On — the Gift of the Goose — is how we make our Creating Raving Fans mission take flight..
To earn Most Valuable Partner (MVP) status, we must compete with honesty, trust & value ... not simply on price.
In our continued voyage through 2019, we're "ALL TOGETHER" casting our nets deeper and wider than ever before..
An organization unified in communications comes together, stays together and - most importantly - works together.
The Datamax Little Blue Book — What We Believe #6: Recognize and accept the responsibility of being an involved corporate citizen in the community..
Through strategic acquisition. Through relevant differentiators. And through real individual development: Datamax remains green and growing.
Please join us in our company-wide pursuit of identifying questions our clients are asking, and providing relevant answers through valued content.
A Technology Master's reputation is a tradition —where Creating Raving Fan experiences occur at every encounter. Just like each year at Augusta.
Kick-Off Meetings Lay the Groundwork for a Strong, Successful 2019.
To run at optimal speed, all engine components must be working together, all for the good of the entire organization.
At Datamax, it's about embracing all-in enthusiasm, unifying objectives, and going GUNG-HO INTO 2019!.
At Datamax, it's game day every day. But as the clock ticks down, as the fourth quarter wanes, it's all about finishing 2018 strong!.
Celebrating Datamax's proactive view on how to better serve clients and thoughtfully improve processes..
Celebrating Datamax's adaptability to an ever-changing business climate, and our firm cultural foundation that weathers any.
Celebrating Datamax's team commitment to maximizing the technology that matters, in a culture where every position, mindset, and home field matters..
Celebrating the collective efforts and achievements of the greater Datamax family.
Celebrating the collective efforts and achievements of the greater Datamax family.
Celebrating the collective efforts and achievements of the greater Datamax family.
Celebrating the collective efforts and achievements of the greater Datamax family.
Celebrating the collective efforts and achievements of the greater Datamax family.