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Supply Chain Reactions.

Ships and Chips have created massive interruptions in the procurement of, well, just about everything. As we navigate the waters of stalled (or sunken) cargo ships, chip shortages, and ongoing delays in technology hardware delivery, here are three of our top (Little Blue Book-inspired) reactions to keep us rolling.

- March 2022 -

 

 

 

Dear Datamax Family,

It’s been said that a problem well stated is half solved. When it comes to lingering supply chain issues that have plagued our (and most every other) industry, we know what the problem is.

Sourced back to the onset of the pandemic, computer chip shortages and ships stuck at sea have created untimely delays and uncertain arrivals for new equipment, for parts, and for toner, putting unique strains on every department at Datamax. If we know the problem, the question becomes: What’s our response? What’s our supply chain reaction?

Barry Simon
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#10: Problem Seek, Problem Solve. 

Our Logistics teams have taken on supply chain issues with the distinct attitude of Problem Seek & Problem solve, again and again. Logistic Managers Mark Mansell (pictured) and Tony Ashcraft discuss. Discover 5 Things they're doing to overcome these challenges.

READ what those 5 things are!

This month's featured Datamax articles.

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The Power of Trees: Datamax, Arbor Day Foundation continue reforestation partnership

For the 10th straight year, Datamax partners with the Arbor Day Foundation. Our sponsorship supports the foundation's reforestation mission and reinforces its "power of trees" message.

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Reactions and Responses: How do we Create Raving Fans under the supply chain challenges of 2022?

What do we make of the supply chain challenges?  More importantly, how do we meet these challenges at Datamax? We asked a few employees how they're reacting... and responding.

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Datamax Thinking Blog: Cloud vs. on-premise Document Management: 8 factors you must consider

In the spirit of cloud vs on-premise engagements, here is a starting point for deciding your best route for harnessing the power of a Document Management System. Consider these 8 factors. 

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#8: Keep Everyone Informed.

How do our sales teams converse openly with customers about the supply chain realities, but also work to minimize the impact for those we serve? Let's find out. (Pictured: Dan Gallion and David Holzhauer go over current inventory). 

At Datamax, we've got even more to rave about.

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Raving Fans: Customer Spotlight

Todd Ashley
Hot Springs

No envelope left behind! Given the current shortage of #10 envelopes, when a customer's started melting when ran through their Canon device, resolution was imminent.  Todd went deep to ensure no envelope would be  destroyed.

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Raving Teammates: Employee Spotlight

Laura Allen
Saint Louis

Family is everything to Laura Allen. When she joined Datamax 18 years ago, she found an organization that supported and respected her personal life and needs of her loved ones.  Over the years, she also found a new family to call her own.

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Raving Results: Solutions Spotlight

Bryan Bearden
Lufkin

The imagePRESS Lite c165 is a heck of a machine. It's versatility, and ability to combine quality at high volumes makes it a perfect fit for many customers. Bryan found a prospect that liked it so much.... they ordered two of them.

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Raving Friends: Charitable Spotlight

March Madness
All Locations

Let the madness begin! Be on the lookout soon for emails detailing your chance to join in our DatamaxCares Bracket Challenge, with half the proceeds going to non profits in our local offices. Note to 2021 winner Cody Simon — we're gunning for you!

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#3: Communicate with Minimal Delay.  

In East Texas (and elsewhere at Datamax) our service team keeps up with unique, unprecedented parts/toner demand with careful forecasting and a full line of open communication. (Pictured: Justin Harper, Roy Martin, and Jerry Ford inside the Tyler Parts Room).

READ MORE ABOUT EAST TEXAS' REACTION!

Scroll to view the entire Datamax New Hire Dashboard.

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Datamax Work Anniversaries  & Birthdays ... Happy 50th to our Arbor Day Foundation Partner!

Arkansas/Texarkana Anniversaries

(Years at Datamax)

  • Paul Courtney - 3/1 (20)
  • Ramey Harrington -3/5 (10)
  • Jeremy Sullivan - 3/6 (5)
  • Tommy Goucher - 3/17 (5)
  • Todd Ashley - 3/17 (8)
  • Stew Campbell - 3/20 (22)
  • John Boyette - 3/26 (38)
  • Alice Dehart - 3/27 (21)

Dallas/Ft. Worth Anniversaries

(Years at Datamax)

  • Jon Stone - 3/3 (8)
  • Robert Minnerup - 3/3 (13)
  • Curtis Whitlock - 3/6 (16)
  • Jason Black - 3/8 (1)
  • Alex Hernandez - 3/9 (2)
  • Jennifer Duke - 3/12 (15)
  • Rachel Rhodes - 3/23 (24)
  • Calvin Du - 3/24 (8)

 

East Texas/Sulphur Springs Anniversaries

(Years at Datamax)

  • Michael Johnson - 3/1 (6)
  • Chris Hoefer - 3/1 (20)
  • Steve Tate - 3/1 (20)
  • Kelly Hunley - 3/1 (20)
  • Patrick Lambright - 3/8 (1)

Saint Louis Anniversaries

(Years at Datamax)

  • No anniversaries.

Arkansas/Texarkana Birthdays

  • Dylan Joslin - 3/7
  • Roger Mills - 3/9
  • Jeremy Sullivan - 3/12
  • David Duke - 3/17
  • Ryan Mason - 3/18
  • Rachel Acosta - 3/24
  • Daniel Williams - 3/26
  • Joseph Teague - 3/28
  • Andrew Watson - 3/29

Dallas/Fort Worth Birthdays

  • Trey McFarlin - 3/1
  • Faith Oliver - 3/6
  • Pete Rouget - 3/7
  • Justin Piper - 3/8
  • Matt Mundfrom - 3/9
  • Julio Rangel - 3/19
  • Josh Granger - 3/23
  • David Rhodes - 3/24

East Texas/Sulphur Springs Birthdays

  • Mitzi Lloyd - 3/1
  • Jerry Ford - 3/26
  • Alice Boatman - 3/30

Saint Louis Birthdays

  • Arden Toney - 3/22

Barry Simon

Simon says ...

I know that in difficulty, we must see opportunity. In challenging times, Culture Still Trumps Everything.- Barry Simon

 

Initial Reactions: How we rolled out the wall in Texas. 

The Datamax Principles were recently installed directly onto the Dallas/Fort Worth Conference room wall, and initial employee reactions have been Raving! As seen on social media: Jennifer Alvarez-Duke: "I saw it first thing this morning when I got to work. Love it!" Garrett Berry: "Ohhhhhhhh I like that!!" (Click on the image to enlarge).

I'd love your thoughts, input and new ideas regarding The Rave Review!