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Problem Seek.
Problem Solved.

Celebrating Datamax's proactive view on how to better serve
clients and thoughtfully improve processes.
- November 2018 -

Letter on the Third.

Dear Datamax Family,

“Problem Seek and Problem Solve.”

It’s not just a Datamax Little Blue Book Principle. It’s the roadmap for maintaining a proactive approach. Each person and individual department has its own way of being proactive as a part of this organization.

Read The Letter ›
Barry Simon

Barry Simon

President, Datamax Inc.

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A Proactive View on Print 

READ about the printview program ›

IT Administrators routinely view print devices as a beast of burden. The work interruptions they cause. The tedious, manual reading and submitting of meters, hunting down toner for the down equipment. And the repeat service calls for the same, lingering issue.

With our newly launched Remote Device Monitoring & Management Solution, Datamax offers a better view. PrintView.

This month's featured Datamax articles.

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Forward Progress: Kelly Hill escapes hurricane path to blaze a new trail of success

Though the devastation of Hurricane Katrina impacted Kelly Hill and her family, it does not define her. What defines the ClientCONNECT Manager in Texas is her next step forward. "If I’ve got an opportunity to move forward, I don’t really think about it much. I just go for it," she says.

Read More ›
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Pathfinder → to → Partner: How forging new pathways leads to partnerships

In working with customers, how far into the distance do we look? Can we address potential issues before they occur, minimizing the impact on them? Our collective pursuit of proactive service, proactive solutions, and proactive account management leads to a trusted partnership with organizations we serve.

Read More ›
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Datamax Thinking Blog: The three 'I's of proactive service, ensuring dominion over the domino effect

Before you begin asking “When can I expect a technician” and “When will my issue be resolved,” a few key questions will shine a light on just how proactive your technology partner is: How  prompt and ultimately effective they are might be moving forward.

Read More ›

At Datamax, we've got even more to rave about.

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Raving Fans: Customer Spotlight

Calvin Du
Dallas/ Fort Worth
The surveys are in... and Calvin Du KNOWS how to Create Raving Fans! The consistently glowing customer comments regarding Calvin on service survey emails speak for themselves, particularly those from a large corporate account in the Dallas/Fort Worth area.

Read More ›
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Raving Teammates: Employee Spotlight

Tony Ashcraft
Little Rock
Tony Ashcraft began initiating positive change the first day he was hired at Datamax in Little Rock. The Logistics, Warehouse manager says he could tell from his first  visit that the culture was different here. Much more than previous places he's worked. 

Read More ›
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Raving Results: Solutions Spotlight

Matt Crouch/Jenny Wilson
East Texas
From phone systems… to managed services… to disaster recovery… to copiers and printers… to server projects slated for the coming year… Datamax has developed a trusted partnership with the medical facility. And one that continues to grow.

Read More ›
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Raving Friends: Charitable Spotlight

Mande Corbett
Little Rock
Mande Corbett, co-founder of the Friends and Neighbors Network (FANN) in Arkansas, is offering fellow community members a hand UP rather than a hand OUT. Learn how her alternate food pantry is changing lives in Little Rock.

Read More ›
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Datamax New Hires, Work Anniversaries  & Birthdays!

Arkansas/MO New Hires/Anniversaries

NEW HIRES:
  • Amber Castleberry - Oct. 8

ANNIVERSARIES:

  • Mande Corbett (1 year)
  • Bradley Grohmann (18 years)
  • Bradley Russell (13 years)
  • Jeffrey Hockenberry (1 year)
  • David Priest (7 years)
  • Mark McKinney (7 years)

Dallas/Fort Worth New Hires/Anniversaries

NEW HIRES:
  • Marianne St. Claire - Sept. 24
  • Wendell McFarlin - Oct. 1
  • Chad Cox - Oct. 8
  • Joshua Bates - Oct. 22
  • Jesse Zuniga - Oct. 22

ANNIVERSARIES:

  • Jeff Watson (25 years)
  • Lisa Arnold (9 years)
  • Cleayton Mills (3 years)
  • Keith Lenore (11 years)
  • Nathan Speight (1 year)
  • James Wise (25 years)

East Texas New Hires/Anniversaries

NEW HIRES:
  • no new hires

ANNIVERSARIES:

  • Jenny Wilson (3 years)
  • Laura Moseley (11 years)
  • Kirk Molloy (3 years)
  • Julie McKibben (3 years)

Arkansas/MO Birthdays

  • Kimberlyn McGee - Nov. 7
  • Justin Akers - Nov. 10
  • Robert Haley - Nov. 20
  • William Washington - Nov. 23
  • Louis Massanelli - Nov. 25
  • Brian James - Nov. 26

Dallas/Fort Worth Birthdays

  • Michael Barreda - Nov. 4
  • Richard Martin - Nov. 7
  • Roy Faries - Nov. 8
  • Jessica Edens - Nov. 10
  • Jonathan Smith - Nov. 14
  • Chad Cox - Nov. 23
  • Jasmine Phillips - Nov. 25
  • Andrew Grisham - Nov. 28

East Texas Birthdays

  • Maselyn Walker - Nov. 22

Barry Simon

Simon says ...

Over the past six+ months we have introduced our internal Datamax 'Rave Review' newsletter in an effort to better communicate the great accomplishments of the Datamax family as a whole.  We are seeking feedback on your thoughts and views."  - Barry Simon

 

CLICK TO TAKE THE RAVE REVIEW SURVEY!

Next week an email will be sent out asking for your participation in a brief survey regarding our Internal Newsletter. But you can do it here!  CLICK HERE TO TAKE THE 'RAVE REVIEW' SURVEY TODAY!

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Jeff Walker

Marketing Communications Manager

Jeff Walker serves as the Marketing Communications Manager at Datamax Inc. Prior to joining Datamax, he worked as a reporter, critic and editor before becoming the Marketing Director at East Texas Copy Systems in Tyler, TX.


I'd love your thoughts and input!

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