If we are fanatical about cultivating technology solutions and solving customer needs, that fanaticism is reciprocated by those we serve.
Dear Datamax Family,
What does it mean to be fanatical?
Fanatical is defined as being motivated or characterized by an extreme, uncritical enthusiasm or zeal for something. I’m fanatical about my health, which motivates me to get up at 4 a.m. every morning to exercise. I’m fanatical about my family. But I’m also fanatical about helping influence growth for people across this company. The best compliment I could receive is “he mentored me to reach that point in my career.”
President, Datamax Inc.
Just how fanatical is VP of Sales Clay Mills about FTA prospecting among his Texas teams? Read on to find out!
Don't even try to put Justin Harper on a "brief hold." The East Texas Service Manager says there are three foundations for fanatical service: Communication, Knowledge, and Preparedness.
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The Rave Review reached out to YOU, fellow teammates, for input. The question posed was this: In your specific role, what's your strategy for creating a "Fanatical" experience for our customers?
They’ve become an unfortunate, painful ear sore in today’s customer service experience: The tired, frustrating service cliché. “Sorry, but it’s our policy.”
“Let me transfer you to another department.”
Kristen Finkbeiner reflects on her Datamax journey, on her professional growth, and her fanatical approach as the Little Rock Administrative Manager. We explore how her fanaticism spreads like wildfire to those around her.
Bob Haley
Little Rock
Bob Haley jokes with his kids that, back in his early days as a copier tech, he had to find a phone booth to receive his next service call. He’s been in the game a while. But one thing Bob hasn't forgotten is that, in service, the little things matter.
Kaylee Lynn
Tyler
Kaylee Lynn has come a long way in four short years. We learn more about the stepping stones she crossed over from receptionist, to trainer, to now a rock star business process consultant — and one that earned President's Club in 2020.
Ariel DeLong
Dallas/Fort Worth
Building rapport that enters the realm of partnership is a strategic – almost surgical – process. But it’s one that Ariel DeLong has more than completed her residency with. Read about the great lengths she went to with a DFW area auto group.
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Arbor Day Foundation
All locations
Datamax's partnership with the Arbor Day Foundation came to light when the group recently published its 2020 report. "Datamax, Inc. and 27 other companies enabled us to plant 120,875 trees here this year," said Arbor Day's Keona Koster. Click to read more!
Tell us about your family: My husband and I have five children, ranging in age from 9 years old to 27 years old, along with a son-in-law and a 9 month old grand baby, Ophelia. We and the youngest two live in Frisco. Our oldest is a teacher for Frisco ISD, we have two in college, one in high school and one in 4th grade.
Hometown: Saint Louis, MO - Go Blues!!
Hobbies: Photography, watching kid’s sports (wrestling for my son, cheerleading for my daughter)
When you’re not at Datamax, what are you a Raving Fan of? I’m a huge St. Louis Blues fan – we watch as much as we can and go to Stars games when they play the Blues. Most of our free time is spent with the kids or the grand baby. We enjoy huge family dinners on Sunday each week.
Tell us about your family: I am the middle child of three girls. I used to work for my dad.
Hometown: Garland, TX
Hobbies: I like to read and write, as well as play with my dog at the park.
When you're not at Datamax, what are you a Raving Fan of? Dallas Stars hockey games.
We love welcoming new employees. That's why we've added the Datamax New Hire Dashboard – so you can get to know a little more about our new hires right off the bat. If you see one of these folks around the office, please say "hello! "
Tell us about your family: I have been married to Jeremy for 12 years. We have one son, Hudson, who is in the 4th grade. We have two mini dachshunds, Mavis and Chandler.
Hometown: My hometown is Muldrow, Oklahoma but we have lived in Alma, Arkansas for 10 years.
Hobbies: My hobbies include crafting, making art, digital art, resin, the outdoors (camping, hiking, boating, rafting) and growing fruits and vegetables.
When you're not at Datamax, what are you a Raving Fan of? I’m a Raving Fan of Jesus! I enjoy family time, cooking, and cutting up!
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Myself, our executives, and your managers aim to respond to your career aspirations, and to see your professional growth in your specific role flourish. We’re fanatical about that. And you should be, too." - Barry Simon
So what's different about MaxCare® Service? In this brochure built for our Texas teams, these 7 areas illustrate what makes Datamax measurably better at service response and resolution.
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Marketing Communications Manager
Jeff Walker serves as the Marketing Communications Manager at Datamax Inc. Prior to joining Datamax, he worked as a reporter, critic and editor before becoming the Marketing Director at East Texas Copy Systems in Tyler, TX.
DALLAS/FORT WORTH | EL DORADO | FORT SMITH | HOT SPRINGS | JONESBORO | LITTLE ROCK
LONGVIEW | LUFKIN | RUSSELLVILLE | SAINT LOUIS | SULPHUR SPRINGS | TEXARKANA | TYLER