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They Ask,
We Answer.

Please join us in our company-wide pursuit of identifying questions our clients are asking, and providing relevant answers through valued content. 

- May 2019 -

Dear Datamax Family,

“They Ask. We Answer.” It seems like a simple concept, doesn’t it?

Well, it is. But it’s also a profoundly important one that digs deeply into the heart of our tagline, “Relevant Technology, Raving Results.®” It’s a thought-provoking call to action that helps every one of us truly understand: “What really matters to our customers and prospects?” and, essentially, “What are our relevant, high-level differentiators?”

Barry Simon
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An "All Together" Pursuit of Relevant Content

Click to learn more about They Ask, We Answer ›

We all get asked questions from clients and prospects every day.  It begs a few questions... What do we do with those inquiries? How do we answer the questions? Do we answer them consistently? Are they asking because the answers weren't found in our website or collateral? 

So here lies our opportunity — How do we turn these questions into one of our greatest assets? Not "blah, blah, blah," but one that our customers will truly value? Learn more about our newest Datamax corporate initiative, "They Ask, We Answer!" 

This month's featured Datamax articles.

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They Ask, We Answer: 5 Reasons This Initiative Requires Every One of Us

Out on a sales consulting call, inside clientCONNECT, or in the middle of a courtesy service visit, we address concerns, issues and challenges customers face. But how does that relate to producing content? How does it affect your role? Find out!
 

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They Need, We Deliver: DFW Supports Tarrant Area Food Bank with Office-wide Drive

Summer is always the hardest time for local food banks. And that's exactly why Datamax Texas employees are hosting an office-wide drive. Learn more about food items needed, and how everyone in the DFW office can make a huge impact!
 

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The Datamax Thinking Blog: Managing Workflow Feel Like Herding Cats? Consider a Technology Assessment

A thorough technology assessment – significantly more than a simple walk through – is designed to provide accurate insights and perspective on current infrastructure, workflow and personnel.

At Datamax, we've got even more to rave about.

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Raving Fans: Customer Spotlight

Tyler Service/Warehouse 
East Texas

Talk about service responsiveness. Talk about cross-team collaboration. Talk about Raving Results. Multiple Texas offices came together to install equipment for three retirement facilities in dire need of equipment. And they came together fast.

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Raving Teammates: Employee Spotlight

Jim Snell
Dallas/Fort Worth

Jim Snell strives to be the “go-to” guy. And he found at Datamax what he’d been previously seeking in his career – growth and opportunity. That and the self-confidence he’s gained since arriving to the DFW office as a service technician in 2006.

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Raving Results: Solutions Spotlight

Amber Castleberry
Hot Springs

Amber Castleberry turned an equipment issue into a big opportunity for an Arkansas Credit Union, with older devices costing the organization money. All they needed was the relevant solution, which Amber delivered with excellence.

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Raving Friends: Charitable Spotlight

Children's Protection Center
Little Rock

It's all aboard the Dragon Boat Races campaign again, benefiting the Children's Protection Center. The next fundraiser will be a lunch at the Little Rock on May 13. For details about participating in the races, or how to donate, contact Kristen Finkbeiner.

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Datamax New Hires, Work Anniversaries  & Birthdays!

Arkansas/MO New Hires/Anniversaries

NEW HIRES:
  • No new hires

ANNIVERSARIES:

  • Joe Stuart (4 years)
  • Justin Akers (3 years)
  • Robert Collums (7 years)
  • Jamie Hughes (1 year)
  • Roger Mills (26 years)
  • Roger Morris (4 years)
  • Jason Michealson (4 years)
  • David Holzhauer (34 years)

Dallas/Fort Worth New Hires/Anniversaries

NEW HIRES:
  • Chandra Hardwick - April 8
  • Nathan Langerman - April 22

ANNIVERSARIES:

  • Jeremiah Davis (4 years)
  • Jennifer Edens (6 years)
  • Billy Draper (17 years)
  • Linda Narcho (2 years)
  • Tom Otto (1 year)

East Texas New Hires/Anniversaries

NEW HIRES:
  • No new hires

ANNIVERSARIES:

  • No anniversaries

Arkansas/MO Birthdays

  • Kenneth Miller - May 6
  • Rhonda Burton - May 11
  • Amber Castleberry - May 24
  • Laura Allen - May 25

Dallas/Fort Worth Birthdays

  • Jennifer Edens - May 9
  • Tom Otto - May 11
  • Linda Narcho - May 15
  • Timothy Williams - May 19
  • Eric Szuminski - May 23
  • Nathan Langerman - May 24
  • Cleayton Mills - May 30

East Texas Birthdays

  • Michael Johnson - May 7
  • Lamar Hampton - May 14
  • Kellie Tew - May 17
  • Kaylee Lynn - May 19
  • Brian Wright - May 24

Barry Simon

Simon says ...

It’s a call to action that helps every one of us truly understand: 'What really matters to our customers and prospects?' and, essentially, 'What are our relevant, high-level differentiators?' - Barry Simon, on "They Ask, We Answer."

 

I'd love your thoughts, input and new ideas!