To remain 100% relevant to those we serve, we’ve got to watch our language. It behooves us to listen closely, and communicate business needs through the eyes of our clients and prospects. That’s what it means to Go Vertical, Grow Vertical. Let’s explore ways we truly speak our customers’ language.
“Relevant” is a prominent word at Datamax. To be relevant in the eyes of those we serve, it only makes sense that we watch our language.
By that, I mean clearly and mindfully communicating our genuine understanding of what our clients are experiencing. This ability refers to thinking vertically or speaking THEIR language… not ours.
President, Datamax Inc.
Our reps in Southwest Arkansas DOMINATE the field when it comes to school districts. How do they do it? Let's find out.
READ MORE ABOUT OUR SW ARK REPS!
Brad McClure (pictured middle) knows a thing or two about the energy sector (with accounts to prove it). But there's more to it than that, he says.
When the unexpected injury or illness occurs, Datamax has a policy to help. Click to review our Long-Term Disability package.
Account Representatives in both Texas and Arkansas have taken a big leap into the vertical realm recently by training with Kate Kingston. Hear feedback from several of these sales team members on how it’s helped them gain more net-new meetings. Their responses are incredible!
David Olliff
East Texas
Creating Raving Fans? David Olliff has been doing that for 39 years. On the eve of his upcoming retirement, we talk about this technician's dedication, his empathy for those around him, and his uncanny ability to connect with the people he serves.
Corey Huey
Dallas/Fort Worth
Corey Huey is just one of those techs that you couldn't replace if you tried. He came to Datamax in 1997 and has grown into a mentor, leader, and go-to guy for the DFW warehouse. He shares a bit about what's kept him at Datamax for 27 years.
Jonathan Smith
Little Rock
A relevant solution? Critical. A reliable service team? Exceptional. But before anything else, Jonathan says that the most important characteristic of any rep is their responsiveness. From there, trust only grows over time. Just ask a local Arkansas casino.
Dragon Boat Festival
Arkansas
Before they row, they throw. As the Dragon Boat Races near (a benefit for the Children's Protection Center) the Little Rock office hosted a dunking booth to raise more than $1,100 for the cause. Click to read more about the annual Datamax racing tradition.
Getting on the same page with customers is something that Kelly Hunley (green shirt) aims to do on every service call... including the massive UT Health East Texas. Our East Texas Service team is on point with speaking the same language as its medical clients.
READ MORE ABOUT ETX TECHNICIANS!
Tell us about your family: I have a rather large family. I am the oldest sibling of seven. I have one sister and six brothers. Two of my brothers are adopted and are about the age of eight and ten. My dad and stepdad are both firemen, and my mom works in Dallas for a company called Force Scaling.
Hobbies: I love to paint. I worked as a commission artist for two years. I also have my own business featuring my art on clothes and other merchandise. I also enjoy spending time with my family and friends. My boyfriend and I enjoy trying new fun places to eat, as well as hiking and walking our dog. I also am a livestock volunteer coach for Nolan Catholic High School.
When you're not at Datamax, what are you a Raving Fan of? When I’m not at Datamax I’m a raving fan of having fun watch parties/dinner parties with my friends for the newest T.V. show that we are excited about. I also love spending time with my friends and family doing out door activities.
Tell us about your family: My wife Judy and I have been married for 29 years this October. We live in Lewisville. No kids. Judy’s parents are here in Dallas and my dad is in Wooster Ohio.
Hometown: Wooster, OH
Hobbies: I enjoy woodworking, hunting, assisting the poor, and the Catholic Church. I’m also a very active member of the Knights of Columbus.
When you're not at Datamax, what are you a Raving Fan of? I am a raving fan of the Knights of Columbus and Dallas sports teams.
Tell us about your family: Mom of three, now an empty nester.
Hometown: I grew up in Wood River, IL and I currently live in rural Alton, IL.
Hobbies: I recently have taken up writing, live music, dancing and yoga.
When you're not at Datamax, what are you a Raving Fan of? I love listening to local bands and dancing. Trying my hand at writing. Enjoying nature (my backyard) and visiting family and friends.
Tell us about your family: My wife and I just had our first child, Amelia, who just hit five months!
Hometown: Bryant, Ark.
Hobbies: In my free time, I enjoy playing golf, disc golf, ultimate frisbee, and flag football.
When you're not at Datamax, what are you a Raving Fan of? When I am not at Datamax, I enjoy running, golfing, and going to the movies!
We love welcoming our new employees. That's why we've added the Datamax New Hire Dashboard – so you can get to know a little more about our new hires right off the bat. If you see one of these folks around the office, please say "hello! "
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“A holistic approach to building needs… developing solutions that matter to our customers…understanding actual customer needs… these are all Datamax philosophies strengthened by our ability to think vertically and to watch our language carefully.” - Barry Simon
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Marketing Communications Manager
Jeff Walker serves as the Marketing Communications Manager at Datamax Inc. Prior to joining Datamax, he worked as a reporter, critic and editor before becoming the Marketing Director at East Texas Copy Systems in Tyler, TX.
DALLAS/FORT WORTH | EL DORADO | FORT SMITH | HOT SPRINGS | JONESBORO | LITTLE ROCK
LONGVIEW | LUFKIN | RUSSELLVILLE | SAINT LOUIS | SULPHUR SPRINGS | TEXARKANA | TYLER
