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Special Delivery.

Research shows that it takes one-tenth of a second for a customer to form a first impression. That’s fast. From immaculate prep work, to coordinated scheduling, to that signature delivery-day smile, much work goes into creating that special first impression for our clients. No matter the circumstances ... or weather.

- February 2024 -

 

 

Dear Datamax Family,

If you’ve been here for any amount of time, you know this: There’s something special about our delivery method here at Datamax. Our warehouse teams, connectivity specialists, and our drivers deliver that magical first impression to clients through their on-site thoroughness, on-the-spot training, and their on-point enthusiasm.  

What you may not know is everything that goes on before and after we roll that shiny new device through a customer’s front door for the first time.

Barry Simon
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Delivering First Impressions.

In the rain... in the cold... doesn't matter. Our delivery drivers are front and center in delivering that great first impression for new clients. Hear from each of them about ways they go about putting their stamp on Creating Raving Fans.  (Hint: One great example resides in this photo!)

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This month's featured Datamax articles and information.

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Special Teams: What goes on behind the scenes from the customer signature to the actual delivery? 

We reached out to Director of Operations Justin Harper to help navigate the essential steps that go into getting a device ready to deliver.

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Delivering More Solutions: Kyocera, eGoldFax added to the Datamax tech stack to enhance our value-add

Staying relevant often means expanding our technology reach. These two additions certainly help clients maximize the technology that matters to them.
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Benefits Review: Datamax PTO policy affords us all opportunity for that special time with family 

New to Datamax? Need a refresher on the paid time off you're set to earn? Click below for details on the Datamax Inc. Vacation/PTO policy.

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Pre-Delivery Props.

Delivering on a solid first impression takes a TON of prep work. With that mind, we throw major props to our warehouse teams for ordering, allocating, unboxing, configuring,  and even customizing equipment to a customer’s specs.

At Datamax, we've got even more to rave about.

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Raving Fans: Service Spotlight

Mike Stokley
Longview

Ask Mike Stokley about the difference between "fixing" and "helping." For him, it means going well beyond just getting a customer back up and running. It's about making a difference. The perfect example is Austin Bank.

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Raving Teammates: Employee Spotlight

Adam Smith
Saint Louis

For basically all his adult life, Adam Smith knew he wanted to work in accounting. He just needed the right opportunity. Between the 2008 recession and a recent promotion, Adam has found the ideal place to nurture his career journey. 

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Raving Results: Solutions Spotlight

Bitner Hayes
Sulphur springs

Bitner Hayes is not afraid to knock on doors, or even sneak around the back one if it gets him to the right contact. But it was a trio of whiteboard-written goals that helped him propel a huge FTA victory, and help him wipe that board clean for the month.

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Raving Friends: Community Spotlight

Arkansas Money & Politics
Arkansas

Part of being a good steward of our communities is spreading awareness about cyber security. VP of Strategic Technology Justin Huffaker did just that with this exclusive interview in Arkansas Money and Politics. Click to read the article! 

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Special Connection.

They are network experts and knowledgeable troubleshooters. But they play a key role in connecting devices on delivery day. Supervisor Toy Foust shares a bit on what makes the 6 Connect Team members in Arkansas so special. 

ConnectCare Reversed

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Scroll to view the entire Datamax New Hire Dashboard.

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Celebrating Birthdays, Work Anniversaries, and all the February Special Deliveries. 

Arkansas/Texarkana Anniversaries

(Years at Datamax)

  • Patricia Williams - 2/1 (8)
  • Rhonda Burton - 2/11 (5)
  • Faith Oliver - 2/15 (3)
  • Robert Moore - 2/20 - (1)
  • James Sutton - 2/27 (1) 
  • Paul Courtney - 3/1 (22)

Dallas/Ft. Worth Anniversaries

(Years at Datamax)

  • Quandre McCoy - 2/12 (17)
  • Jon Stone - 3/3 (10)
  • Robert Minnerup - 3/3 (15)

East Texas/Sulphur Springs Anniversaries

(Years at Datamax)

  • Michael Snow - 2/1 (11)
  • Jerry Ford - 2/22 (8)
  • Michael Johnson - 3/1 (8)
  • Steve Tate - 3/1 (22)
  • Chris Hoefer - 3/1 (22)
  • Kelly Hunley - 3/1 (22)
  • Darryl Moseley - 3/1 (22) 

Saint Louis Anniversaries

(Years at Datamax)

  • No anniversaries.

Arkansas/Texarkana Birthdays

  • Matthew Spriggs - 2/3
  • Mark McKinney - 2/5
  • Barry Simon - 2/5
  • Ken Allison - 2/6
  • Lee Wheelington - 2/11
  • Kyle Jewell - 2/12
  • Jonathan Smith - 2/13
  • Justin Freeman - 2/17
  • Jonathan Burroughs - 2/23

Dallas/Fort Worth Birthdays

  • Steve Kennemer - 2/1
  • Lee Wise - 2/1
  • Jackie Campos - 2/4
  • Jon Stone - 2/4
  • Julia Richerson - 2/7
  • Brad McClure - 2/12
  • Emily Nau - 2/13
  • Shawn Hay - 2/14
  • Ashley Tatum - 2/19
  • Mumtaz Khalid - 2/28

East Texas/Sulphur Springs Birthdays

  • Jerry Maclaren - 2/7
  • JR Johnson - 2/8
  • Laura Moseley - 2/15
  • Chris Hoefer - 2/19
  • Trey McFarlin - 3/1

Saint Louis Birthdays

  • Thomas Hederman - 2/4

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Simon says ...

When we embrace the reality that working as one significantly 'ups our game,' we generate a collective energy that propels both unprecedented success and professional satisfaction. That’s being synergetic. 1 + 1 = 3.” - Barry Simon


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