There’s nothing more fundamental to one's wardrobe than that familiar pair of jeans. To maximize their long-term potential, jeans should be washed inside/out to protect the fabric’s integrity. There’s nothing more fundamental at Datamax than Creating Raving Fans® — but do we know our customers inside/out? Do we treat our coworkers like the internal customers that they are? When it comes to engaging coworkers, how do YOU roll?
There’s an old saying that goes “to keep a customer demands as much skill as to win one.”
I would imagine we’re all pretty well-schooled in this concept. After all, at Datamax, our pursuit of “Creating Raving Fans” is built around the idea of providing a fast response to needs, resource resolution to issues, and demonstrating honesty, trust, and value at every interaction.
President, Datamax Inc.
Tyler Logistics Specialist Roy Martin has a "whatever it takes to get the job done" attitude. Learn why his teammates are the beneficiaries of him "rolling up his sleeves" and going to work.
Timeout: What does "Your Customers: Inside/Out" even mean? We'll define and discuss the central theme for this month's issue... Internal Customer Service.
How do you promote and benefit from positive internal customer service? What about personal examples? We hear from a few of our own.
Datamax Inc. proudly announces being named among the “Best Companies to Work for in Texas” for 2022. A huge accomplishment for Texas!
Hot Springs' Jamie Hughes knows what a circus looks like. She worked for one. Lucky for the sales teams she works with daily, when things get circus-like, there is no questioning this administrator's juggling skills.
Barry Burton
Little Rock
Would YOU go dumpster diving for one of your clients? Barry Burton sure did! This Little Rock Technician has Creating Raving Fans in his DNA, no doubt about it. Find out what he did for Future Fuel Chemical Company in Batesville.
Tim Williams
Dallas/Fort Worth
Teamwork. Employee-focused culture. Consistent training. These are all elements Tim Williams mentions to describe his Datamax experience. At a time when he was looking for a steady work/life balance, he found that here... and much more!
East Texas Team
Tyler/Longview
East Texas Business Process Consultants (not unlike those in all our marketplaces) work hard to ensure that when it comes to all the headaches endured by teachers, staff, and students throughout a school year, a copier isn’t one of them.
Dancing With Our Stars
Arkansas
Datamax Inc. President Barry Simon will test his Salsa dancing skills on Sept. 8, as a participant in Arkansas' Dancing With Our Stars Gala that benefits the Children's Tumor Foundation. Check out this great write up on him in "Inviting Arkansas."
Datamax Texas recently earned some big-time recognition when the group was named among the "Best Companies to Work For in Texas." But recognition matters big-time within our own walls, too. Datamax Texas President David Rhodes shares what it looks like and why it's so important.
Tell us about your family: My family is originally from Fort Worth and I have three children.
Hometown: Fort Worth, TX
Hobbies: I enjoy rock and fossil hunting, robotics, and history.
When you're not at Datamax, what are you a Raving Fan of? ’I’m a Raving Fan of finding artifacts, Indian arrowheads, and Mosasaurs vertebrae and teeth.
Tell us about your family: My family is very lovable. They are always there for me and put a smile on my face every day.
Hometown: Fort Worth, TX
Hobbies: I enjoy basketball, video games, and reading.
When you're not at Datamax, what are you a Raving Fan of? I’m a Raving Fan of playing basketball and playing video games – something I can be myself at.
Tell us about your family: My husband and I just moved back from Oregon. We have no kids, but we do have nieces and nephews that we love. We do have a cat named Socks who is our baby. My husband and I have been married for 13 years and both of us are excited to start a new chapter.
Hometown: Collinsville, IL
Hobbies: My new hobby is playing pool. I'm not very good at it but I'm working on it :)
When you're not at Datamax, what are you a Raving Fan of? I do enjoy working out at I-Koach. I enjoy weight lifting. I also enjoy watching Marvel Series and a couple of series on Hulu with my husband and his parents.
Tell us about your family: My family is a loving, fun, easy-going crew.
Hometown: McKinney, TX
Hobbies: I enjoy kickboxing, Jujitsu, gym, and lap pools. I also enjoy going to the library and I’m a movie buff.
When you're not at Datamax, what are you a Raving Fan of? I’m a Raving Fan of Jesus, kickboxing, Jujitsu, physical fitness, movies, and music!
We love welcoming our new employees. That's why we've added the Datamax New Hire Dashboard – so you can get to know a little more about our new hires right off the bat. If you see one of these folks around the office, please say "hello! "
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(Years at Datamax)
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Great customer service (or, in our case, Creating Raving Fans,) takes a lot of collective skill. You’ve honed those skills. Have you applied them to your coworkers?" - Barry Simon
You can't put a price tag on feeling like what you do is important. In appreciation for everything Arkansas biller Kim Clark does for Ken Allison's Sales Group in Little Rock, his entire team took her out to lunch last month. That's Internal Customer Service in Action!
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Marketing Communications Manager
Jeff Walker serves as the Marketing Communications Manager at Datamax Inc. Prior to joining Datamax, he worked as a reporter, critic and editor before becoming the Marketing Director at East Texas Copy Systems in Tyler, TX.
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