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MVP.

To earn Most Valuable Partner (MVP) status, we must compete with honesty, trust & value ... not simply on price.

- October 2019 -

Dear Datamax Family,

How do we set out to be the Most Valuable Partner (MVP) to those we serve? I think it starts with the value we bring onto the playing field.

It was in 1982 or 83, and I was out selling. Walking into a particular prospect’s office one afternoon, I couldn’t help but notice a bulletin board with a quote on it near the secretary’s desk. It read:

Barry Simon
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An MVP Game Plan.

No one  is more synonymous with the term "MVP" than Michael Jordan. He once said that "teamwork and intelligence" were keys to winning it all. What's our MVP Game Plan? The fans are watching!  

READ more about our MVP game plan!

This month's featured Datamax articles.

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An MVP Posture: Honesty, Trust, and Value are Three Integral Components

Our competitive posture is scripted in the Datamax Little Blue Book, on page 5. “To compete with honesty, trust and value, not simply on price.” When we line up to begin the race, these key elements should propel us off the block.
 

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An MVP Performance: One Client Shares His Datamax Value-add Testimonial

Zac Cothren wears many hats at the Cleburne County Library: IT Director, Human Resources, Accountant and Supervisor. With an Arkansas team led by Julie Robinson,  he found a partner he could trust to deliver value, expertise, and more time to focus on his forte.
 

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Datamax Thinking Blog – The Partnership Review: Account Management isn't Part Time

Account Review, Quarterly Business Review (QBR), Business Review Meeting, Executive Business Review, or the periodic “Let’s Do Lunch” Corporate Schmooze; the practice of ongoing customer relationship management takes on many names.
 

At Datamax, we've got even more to rave about.

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Raving Fans:  Customer Spotlight

David Priest
Little Rock

As a Production Service Technician, David Priest works on a bit different playing field. The equipment his clients' utilize is their livelihood. Downtime can be detrimental for their own customer base. This customer spotlight covers more than just one specifically  - it's many! 

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Raving Teammates: Employee Spotlight

Keith Lenore
Dallas/Fort Worth

Being deeply business process oriented drives his role as Director of Operations at Datamax. But perhaps more importantly, Keith's deliberate collaboration with other departments helps create formidable business processes across the board organization-wide.

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Raving Results: Solutions Spotlight

Lee Wise
Dallas/Fort Worth

The Partnership Review is something Lee Wise takes extremely seriously.  It was during one of these regularly-scheduled meetings that CommCare came to light for a DFW organization. Learn how our new Unified Communications solution is gaining traction!

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Raving Friends: Charitable Spotlight

Salvation Army
Tyler

Taylor Gray and three Datamax clients recently "Teed Off for Toys" at the Tyler Salvation Army's charity golf tournament.  As a hole sponsor and participating team, Datamax contributed to their Angel Tree Program. Click to learn more about the Salvation Army's work in Tyler!

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Datamax New Hires, Work Anniversaries  & Birthdays!

Arkansas/Texarkana New Hires & Anniversaries

NEW HIRES:
  • Guy Marsh - 9/23
ANNIVERSARIES: (Years at Datamax)
  • Barry Simon  - 10/5  (38) 
  • Kristen Finkbeiner  - 10/10 (8)
  • Terrell Walls - 10/14 (6)
  • Virginia McClellan - 10/15 (29)
  • Robert Winston - 10/17 (3)
  • William Benson - 10/21 (6)

Dallas/Ft. Worth New Hires & Anniversaries

NEW HIRES:
  • Eric Donahue - 8/26
  • Hailey Hunnicutt - 9/16
  • Michael Kobus - 9/9
ANNIVERSARIES: (Years at Datamax)
  • Wendell McFarlin - 10/1 (1)
  • Mark Hoodye - 10/22 (7)

East Texas New Hires & Anniversaries

NEW HIRES:
  • Steven Free - 9/9
ANNIVERSARIES: (Years at Datamax)
  • Robert Baker III - 10/1 (9)
  • Dustin Fowler - 10/16 (5)

Saint Louis New Hires & Anniversaries

NEW HIRES:
  • No new hires.
ANNIVERSARIES: (Years at Datamax)
  • Terri Hackmeyer - 10/11 (29)
  • Adam Smith - 10/27 (11)
  • Darla Goedelmann - 10/27 (27)
  • Pamela Barton - 10/29 (39)

Arkansas/Texarkana Birthdays

  • Greg Kirtman - 10/2
  • Sherry Lee - 10/4
  • Barbara Madden - 10/4
  • Amanda Savage - 10/4
  • Julie  Robinson - 10/7
  • Devon Brazel - 10/10
  • John Drury - 10/13
  • Terrell Walls - 10/14
  • Lee Norris - 10/19
  • Samuel McCumpsey - 10/19
  • Rodger Morris - 10/21
  • Barbara Noll - 10/25
  • Jason Michealson - 10/27

Dallas/Fort Worth Birthdays

  • Ryan McConnell - 10/7
  • Samuel Langerman - 10/11
  • Keith Lenore - 10/19
  • Billy Draper - 10/20

East Texas Birthdays

  • Lin Lentz - 10/5
  • Ginger Calvert - 10/7
  • Michael Stokley - 10/8
  • Josh McConnell - 10/9

Saint Louis Birthdays

  • Terri Hackmeyer - 10/14

Barry Simon

Simon says ...

You’ll never satisfy the customer if your entire value add is based on price.- Barry Simon

 

I'd love your thoughts, input and new ideas!