Our most valuable resource is not our technology. It’s our thinking. That’s precisely why we train as thoroughly as we do. Our philosophy? To invest in the ongoing development of our employees’ knowledge and skills. Our train of thought? Training creates a momentum that rivals a locomotive barreling down the tracks. It ignites our greatest value add… our thinking.
Growing up in sports, I always believed in practice… even when it wasn’t officially scheduled. In between our basketball games and team practice sessions, I’d head to the gym or the court by myself. I’d lift weights or run laps or whatever I needed to do to make sure I was on top of my game. I knew I wasn’t the tallest person on the court, so I'd better be the most prepared. I had a motto, a “train of thought,” if you will: Always be training.
President, Datamax Inc.
President, Datamax Texas
From being in all departments, one way or another in my career, there was nothing worse than attempting to do something without efficient training. We are a lot about first impressions, and our customers are educated enough to know if we really know what we’re doing. As much education as we can provide ourselves with prior to engaging with a customer, the better off we are.” — David Rhodes, Datamax Texas President
An amazing service training commitment. The figures above have been tracked and recorded since 2009 through our Datamax Competitive Advantage Database (DCAD) Click Here. Thanks to Roy Faries for his programming expertise and to Steve Kennemer and Mark McKinney for their ongoing efforts in leading our training as well as providing this important data for fifteen+ years. — Robert Caldwell, VP Marketing
You'd be hard-pressed to find anyone who trains harder than Little Rock Field Service Technician Dion Watson. This recently-named Konica Minolta Technician of the Month is "trained up" on just about every device we have out in the field. And he wouldn't have it any other way. Train On, Dion.
We reached out to our DFW uniFLOW specialist Eric Szuminski for insight on our solution training regimen and why Print Management solutions like uniFLOW and PaperCut are such critical value-adds.
Datamax Philosophy #4 spells out why we make such a strong commitment to our continued development. Click below to read one reason it's crucial! (It's an older blog that still rings as true as the day it was published!)
Training keeps us fully prepared, moving as one entity at full speed ahead. What else is there to say? It's just part of our culture. Just ask Datamax Texas President David Rhodes. (Pictured: East Texas Service Manager trains Stephen Johnston on a refurbished machine inside the Tyler shop room).
Patsy Guess
Arkansas TSG
She is resourceful. She is thorough. She’s accommodating and, frankly, pleasant to talk to. Patsy Guess is JUST the type of IT support person every individual would like to work with every day - especially the folks at Hossley Lighting and Power Solutions.
Cody Simon
Little Rock
Sure Cody Simon grew up around Datamax. But as he did, he developed bonds with the people at the office; later on, he found a unique career opportunity and a place where culture was king. The thriving Area Sales Manager hasn't looked back since.
Nick Roach
Dallas/Fort Worth
Maybe it's his background in hospitality. Maybe it's just his natural demeanor. But talk to Nick Roach for long enough, and you'll notice his ability to disarm you; it's a skill that's creating Raving Results out in his DFW-area sales territory.
North Texas Food Bank
Dallas Fort Worth
Our Dallas/Fort Worth office recently hosted a Peanut Butter Drive for the North Texas Food Bank. In all, the group collected 86 pounds of peanut butter and donated $1,386. Creating Raving Friends in DFW for sure! (Pictured: Shelby Estes)
It's full steam ahead with Datamax sales training. To combat 100 percent drinking from the fire hose, the Texas team deploys something known as the First 100 Days Training Program for new reps. (Pictured: New BPC Ted Roche shadows veteran sales rep Jamie Rhodes during a phone blitz).
Tell us about your family: I have a 28-year-old daughter who teaches music at an elementary school in Russellville, Arkansas. I also have a 10-year-old son here in Fort Smith.
Hometown: Yoakum, TX
Hobbies: I enjoy fishing, hiking, kayaking, and spending time with my son and daughter.
When you're not at Datamax, what are you a Raving Fan of? I am a big fan of tattoo art. I also enjoy working on fitness and exercise.
Tell us about your family: I was born in Philadelphia, PA to my mother Eileen, and father Ed. I have one sibling, an older sister who lives in Virginia Beach.
Hometown: Flower Mount, TX
Hobbies: I enjoy golf, running pickup basketball and reading.
When you're not at Datamax, what are you a Raving Fan of? This won’t be a crowd pleaser…the Philadelphia Eagles, Go Birds!
Tell us about your family: I am a mother of two! Kensley is 6 and Easton is 4.
Hometown: Sallisaw, OK
Hobbies: I love being a mother; I also love anything outdoors!
When you're not at Datamax, what are you a Raving Fan of? I enjoy trying new activities with my kids.
Tell us about your family: I’m a Texas native. I come from a large family that are people of faith.
Hometown: McKinney, TX
Hobbies: I enjoy reading, long-distance running, singing, and playing guitar.
When you're not at Datamax, what are you a Raving Fan of? I enjoy studying the bible, fellowship, and spending time with family.
We love welcoming our new employees. That's why we've added the Datamax New Hire Dashboard – so you can get to know a little more about our new hires right off the bat. If you see one of these folks around the office, please say "hello! "
(Years at Datamax)
(Years at Datamax)
(Years at Datamax)
(Years at Datamax)
To earn this (ENX Elite Dealer recognition) eight straight years, it’s very gratifying. It’s exciting to be associated with some of the best business technology providers in the country. By striving to be an Elite Dealer year after year, I believe it helps ensure that we’re doing things the right way, something we never want to take for granted.” - Barry Simon
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Marketing Communications Manager
Jeff Walker serves as the Marketing Communications Manager at Datamax Inc. Prior to joining Datamax, he worked as a reporter, critic and editor before becoming the Marketing Director at East Texas Copy Systems in Tyler, TX.
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