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Raving Fan Recipes.

So, what are the key ingredients to Creating Raving Fans®? Check out a few recipes from our very own. Fire up the grill. Crank up the oven. Let's get cooking!

- September 2020 -

Dear Datamax Family,

On the weekends, I love grilling bratwursts for family and friends. But not just any brats.

They’ve got to be Johnsonville Brats. And you don’t just throw that sausage on the grill. They have to first be boiled in beer for 20 minutes, and only then are they ready for an open flame. Finally, a generous amount of peppers and onions is essential.

Barry Simon
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Hill-acious Cooking.

Russ Hill is often grilling for friends, family or coworkers, and the results are, well, Hill-acious! Knowing the needs of both his hungry constituents and his customers, this creative chef has his own recipes for PrintView Program success.

ALSO CHECK OUT: Administrative Manager Kristen Finkbeiner's "Holy" Guacamole!!

READ some of RUSS'S RAVING FAN RECIPES!

This month's featured Datamax articles.

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Creating Delightful Experiences: Mitzi Lloyd Cooks Food That Keeps Her Family Coming Back for More

She stopped cooking daily years ago. But when the family gathers, Mitzi Lloyd's kids still request the same dishes they had growing up. Creating delightful experiences through food - and customer service - keeps people coming back for more. 
 

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Raving Fan Recipe: 3 Key Secrets for Superior Customer Service Revealed in 'Raving Fans' Book

The answers to “raving” customer service aren’t always in front of you. A great recipe comes to us in the form of the book "Raving Fans," by Ken Blanchard and Sheldon Bowles. Read how this book impacted Datamax and our own Mission Statement!
 

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Datamax Thinking Blog: Key Ingredients For Improving Total Cost of Ownership of Your Print Fleet

Organizations need to understand the entire spectrum of technology-related costs in front of them. And then, they need to find a technology partner equally committed to improving their Total Cost of Ownership throughout the course of the agreement.
 

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Mills on Meals.

When it comes to top-shelf cooking, Vice President of Sales Clay Mills isn't messing around. When it comes to Creating Raving Fans — or, more specifically, building a successful sales culture — he's as serious as a 4-pound Tomahawk ribeye.

At Datamax, we've got even more to rave about.

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Raving Fans: Customer Spotlight

UT Health Install Team
East Texas 

One of the biggest installations in Datamax history came to a grinding halt because of COVID-19. Now that they've been given the green light, it's all hands on deck to get the UT Health East Texas installation completed - and not without the help of other departments AND locations! 

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Raving Teammates: Employee Spotlight

Judy Wood
Saint Louis

Judy Wood had a great feeling about Datamax from the get-go. That was in 1996, when Judy answered an ad in the local paper.  In that time,  the positive feeling she has about Datamax – and the positive experiences she creates for clients – hasn’t changed a bit.

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Raving Results: Solutions Spotlight

Tommy Goucher
Little Rock

When it comes to temperature taking, perhaps no one’s hotter than Tommy Goucher. He’s sold three body temperature kiosks to date (and that number may have climbed by the time this publishes). What's Tommy's strategy, and why will these remain relevant after the pandemic passes?

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Raving Friends: Charitable Spotlight

North Texas Giving Day
Dallas/Fort Worth

In the spirit of DatamaxCARES, we all feel moved to give in our own way, in our own community. But be aware of North Texas Giving Day on Sept. 17. This is an 18-hour online giving event that introduces a variety of North Texas area nonprofits and causes in one easy-to-use platform.

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Datamax New Hires, Work Anniversaries  & Birthdays!

Arkansas/Texarkana New Hires & Anniversaries

NEW HIRES:
  • No new hires.
ANNIVERSARIES: (Years at Datamax)
  • Michael Hinton - 9/3 (6)
  • Beate Hall - 9/5 (3)
  • Jeffrey Thomas - 9/5 (3)
  • Russ Hill - 9/6 (37)
  • Curry Shelton - 9/11 (3)
  • Guy Marsh - 9/23 (1)

Dallas/Ft. Worth New Hires & Anniversaries

NEW HIRES:
  • Ariel Delong - 8/17
  • Samantha Morgan - 8/10
  • Brittany Scott - 8/10
ANNIVERSARIES: (Years at Datamax)
  • Steve Kennemer - 9/2 (17)
  • Daniel Ketchum - 9/7 (16)
  • Shawn Hay - 9/20 (16)
  • Paula Hornbuckle - 9/22 (23)
  • Jeff Graul - 9/25 (14)

East Texas New Hires & Anniversaries

NEW HIRES:
  • Cari Alvarez - 8/10
ANNIVERSARIES: (Years at Datamax)
  • Darlene White - 9/1 (6)
  • Steve Free - 9/9 (1)
  • JR Johnson - 9/12 (15)
  • Mitzi Lloyd - 9/14 (5)
  • Kirsti Teague - 9/17 (2)

Saint Louis New Hires & Anniversaries

NEW HIRES:
  • No new hires.
ANNIVERSARIES: (Years at Datamax)
  • No anniversaries.

Arkansas/Texarkana Birthdays

  • Keith Chapman - 9/9
  • John Boyette - 9/14
  • Jamie Hughes - 9/15
  • Russell Bradley - 9/16
  • Beate Hall - 9/20
  • Charles Williams - 9/23
  • Tony Ashcraft - 9/24
  • Russ Hill - 9/28

Dallas/Fort Worth Birthdays

  • Zachary Anderson - 9/3
  • Chad Loflin - 9/5
  • Calvin Du - 9/5
  • Mark Hahn - 9/11
  • Jeff Watson - 9/12
  • Kenneth Wells - 9/16
  • Michael Hodges - 9/16
  • Mark Hoodye - 9/25
  • Corey Huey - 9/30

East Texas Birthdays

  • Mike Slocum - 9/4
  • Darryl Moseley - 9/7
  • Dustin Fowler - 9/9
  • Kody Molloy - 9/15
  • Kelly Hunley - 9/17
  • Steve Tate - 9/26
  • Josh Simms - 9/27

Saint Louis Birthdays

  • Candi Gesch - 9/4
  • Nancy Coleman - 9/13
  • Darla Goedelmann - 9/24
  • Sheryl Scott - 9/29

Barry Simon

Simon says ...

That’s what culture does. The commitment to our customers, and to our employees, never wavers. Just as Blanchard writes in the book 'Raving Fans,' 'Consistency is critical. Consistency creates credibility.'- Barry Simon

 

I'd love your thoughts, input and new ideas regarding The Rave Review!