It turns out that trust isn’t just a feeling. There’s actual neuroscience behind the tendency to trust (or not trust) someone, technology providers included. We’ll expand on that later, but the point is this: Expertise builds credibility, and credibility influences trust. Welcome to the Datamax Brain Trust, a group of expert advisors and support staff skilled in helping customers navigate the technology maze.
Have you ever visited the “Creating Raving Fans” page on our website?
If not, I encourage you to check it out. “Creating Raving Fans” is of course our ultimate shared mission at Datamax. But just below the page’s headline, you’ll find the phrase “Expertise plus execution plus a whole lot of enthusiasm in everything we do.”
President, Datamax Inc.
Customers trust that Master Level Technician Shawn Hay will deliver a big-time haymaker (aka punch) to any copier issue he or his team encounters.
The brain chemical Oxytocin has come to be known as the “elixir of trust.” But how do we perpetuate the release of it in our customer's minds? Here's 5 ways.
When it comes to Microsoft platform "know-how," we better be good as gold. Our IT Service team has been... for 16 straight years.
Datamax solidified its commitment to “above-and-beyond” service and technician “know-how” by earning Konica Minolta’s Pro-Tech recognition.
East Germany native Beate Hall's been perfecting her mechanical skills for a lifetime. But she also carries with her a secret weapon of service expertise — unwavering empathy.
Scot Hodges
Dallas/Fort Worth
After 16 years with Datamax, DFW technician Scot Hodges can make it all sound easy. It's not, of course. When an area church had a hard drive crash on their MFP recently, Scot was fully engaged and fully prepared to exceed their resolution expectations.
Summar Sinclair
Tyler
Summar Sinclair didn't know a thing about copiers save hit "COPY" or "PRINT" when she came on board. But man does she pick things up fast! This ClientCONNECT specialist shares her thoughts on what made her choose Datamax for her career.
Dave Duke
Little Rock
Dave Duke would drive 3,000 miles (and probably drive 3,000 more) to deliver a print assessment that's personalized and in-person. That was one big difference maker for a nursing rehab management facility with 33 locations across the state of Arkansas.
Girl Scouts Diamonds
Little Rock
The BIG Brunch was a big success! Datamax Arkansas was once again a proud sponsor of (and attend) the annual Girl Scout Diamonds of Arkansas, Oklahoma, and Texas BIG Brunch, helping raise critical funds for ongoing Girl Scouts' initiatives.
His father's words of wisdom went a long way in creating the IT Professional that Lee Wise is today. The IT Sales Manager speaks about client trust in an area it matters most — inside one's network environment.
Tell us about your family: My family is small but fun and loving. I'm the proud aunt of Kevin Jr., Karter, Jaxon, Madison and Khali.
Hometown: Saint Louis, MO
Hobbies: My hobbies include gardening, reading books, podcasts, and trying new restaurants.
When you're not at Datamax, what are you a Raving Fan of? ’I’m a Raving Fan of traveling, live music, festivals, and movies.
Tell us about your family: I have three children. Julie is 30 and lives in St. Louis, Corey is deceased and would have been 28, and Justin who is 27 and lives in Batesville.
Hometown: Batesville, Ark.
Hobbies: I enjoy baking, traveling, and I love anything related to personal development and growth.
When you're not at Datamax, what are you a Raving Fan of? I’m a Raving Fan of spending time with friends and hanging out on the beach!
Tell us about your family: I am a mother of two children. Bryan is 24 and lives in Iowa and Keri is 20 years old. I have two Cavapoos – Ellie and Avery, and a cat named Martin.
Hometown: Mason City, IA
Hobbies: I enjoy spending time with family. I also like to volunteer at different organizations and participate in local fundraising events.
When you're not at Datamax, what are you a Raving Fan of? I’m a Raving Fan of my daughter and taking our dogs to the dog park.
Tell us about your family: I live far from my family and unfortunately don’t get to see them often. I moved to Arkansas for college back in 2009, whereas my parents still live on the west coast and I’ve been here ever since. My father is a pastor and former NFL Chaplin for the Seattle Seahawks, which made for an interesting and fun childhood.
Hometown: Seattle, Wash., and surrounding areas
Hobbies: I enjoy movies, Legos, reading, video games, or just visiting with friends. I find satisfaction in creative or strategic games.
When you're not at Datamax, what are you a Raving Fan of? I’m a Raving Fan of spending time with friends and helping them when needed. I’m also a Raving Fan of relaxing at home.
Tell us about your family: My wife and I have been married for 14 years. I have a son who is 20 and at Arkansas Tech and a daughter who is 11.
Hometown: Pine Bluff, Ark.
Hobbies: I enjoy fly fishing, cooking, and the outdoors.
When you're not at Datamax, what are you a Raving Fan of? ’I’m a Raving Fan of spending time outdoors.
Tell us about your family: My husband and I have been married for six years and are the proud fathers of a very spoiled dog named Elsa.
Hometown: Teague, TX
Hobbies: I enjoy golf, hiking, traveling, and college football.
When you're not at Datamax, what are you a Raving Fan of? I’m a Raving Fan of Texas A&M!
We love welcoming our new employees. That's why we've added the Datamax New Hire Dashboard – so you can get to know a little more about our new hires right off the bat. If you see one of these folks around the office, please say "hello! "
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In life and in business, we constantly make decisions about whom to trust. More often than not, we trust the experts." - Barry Simon
The Stars aligned perfectly for the Dancing With Our Stars Gala in Little Rock last month, with a stellar Salsa performance from President Barry Simon (and a group of Datamax supporters to cheer him on)! The Gala raised nearly $300,000, supporting the Children's Tumor Foundation's mission to end Neurofibromatosis (NF). NF affects more than 125,000 people around the U.S., and events like these enable critical research, awareness, information, and care for those living with the disease.
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Marketing Communications Manager
Jeff Walker serves as the Marketing Communications Manager at Datamax Inc. Prior to joining Datamax, he worked as a reporter, critic and editor before becoming the Marketing Director at East Texas Copy Systems in Tyler, TX.
DALLAS/FORT WORTH | EL DORADO | FORT SMITH | HOT SPRINGS | JONESBORO | LITTLE ROCK
LONGVIEW | LUFKIN | RUSSELLVILLE | SAINT LOUIS | SULPHUR SPRINGS | TEXARKANA | TYLER