Austin Allman had to learn the Elevate Platform, and he had to learn it fast.

Just a few weeks into his gig as an Enterprise Solutions Specialist based out of Hot Springs, Austin was asked to give a demo on the Unified Communications solution for a team of Datamax executives. He’d used other UC systems before, but was quickly impressed by the intuitiveness and simplicity of Elevate.

“I’ve used similar solutions like Ring Central, but when I started using Elevate it was two different worlds,” he said. “I’ve never seen any like this before. It’s easy to use. Essentially, when you open the application, you’ve got a side panel with all of your options (chat/video/call/etc.). It’s really all there at your finger tips.”

The demo went off without a hitch.

A Little Rock native who was raised in Rockwall, TX, he developed a fascination with technology during his Junior year of High School. After earning a degree in Agricultural Business, Austin’s excited to reengage with this technology interests and, more importantly, share them with clients.

Austin today spends his days sharing with prospects the productivity advantages, cost savings, and business continuity potential that comes with adopting Datamax’s communications solution. In fact, he spent over six months working with a Fort Smith-based oil company on a solution that finally closed last month. With the 40+ phone deal, Austin met his quota three times over and earned a few stripes for being persistent, responsive, and ultimately available for whatever needs may arise.

“It’s been a long journey with this client. With this particular company, we actually set up a full demo account that included all the admin features so their IT team could get the feel for it,” Austin said. “I’ve made a lot of drives out there for proposal meetings, discovering meetings, and follow-ups, but ultimately I’m very proud to have closed this deal.”

So how does Austin sell Elevate to clients? Of course, like any like-minded Datamax sales representative, he remains diligent in his thoughtful discovery and attention to the relevant needs at hand. He’s available and he’s responsive.  But there are a few key characteristics of this platform that stand out to Austin. Let’s discuss.

3 Key Components of Elevate that Austin Loves to Discuss With Clients.

1. It’s Intuitive.

“Whenever I speak about the intuitiveness of the Elevate desktop and mobile app, I state that we have young and elderly clients that have minimal issues adjusting and navigating through the app. Whether it’s on the computer or their cell phone,” Austin said. “The reason why this is important is that one of the main concerns and objections that I get from prospects is that they don't want to have to spend months re-training their employees on how to work the phone system.

Unlike many systems out there, when you convert to a phone system that is as simple and easy to use as Elevate, you can hit the ground running without the headache of having to spend countless hours training employees. From his personal experience, after a couple of days of utilizing the features within the system, he can firmly say that he knew it like the back of his hand.

2. It’s Cost Effective.

Austin says that in his territory, which ranges from Hot Springs to Fort Smith, price is a huge factor. He addresses this by asking a few questions:

• How much are you paying for your phone bill? What about separate employee cell phones?
• Are you paying for an online meeting subscription?
• Are you paying for a file-sharing service like Dropbox?

The point is this. Not only can he cut phone-related costs with what’s known as a Voice-Over-IP Phone System, the UC package as a whole allows businesses to drop all the extraneous subscriptions and services that are now enjoyed under one platform.

3. It’s Local.

We’ve all been there. You call “X” Phone Provider’s support number and are immediately directed overseas. It’s far from the personal experience that most of us crave when we are needing professional support. With Datamax, it’s different.

“What really sparked the interest of the Oil Company in Fort Smith was the fact that they wanted a partner. They wanted that personal experience,” Alan said. “With Datamax Unified Communications, you’re not just signing a contract. Whenever you need something, you can call me. Our techs are local. You’ve got a true partner.”

Austin, who just celebrated his year anniversary at Datamax, takes a lot of pride in the solution he shares with prospects. It was easy, but also limitless in productivity potential.

“With this system, you pick up the phone and make calls, sure. But you’ve got video conferencing, file sharing, you’ve got all this on your iPad, your desktop, the device of your choosing. It would be super hard for someone not to learn how to use this system well and see the advantages.”