We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in El Dorado.
Today’s buyer is more educated than ever before.
According to Forrester, 90% of B2B customers start their journey with an online search. It’s during these sessions that you, savvy buyer, will vet out product options as well as qualifications for a potential vendor/partner … well before the point of purchase.
Copiers and printers are no exception.
Today’s multifunction printer, after all, is the workhorse of your office workflow. Like any other large business purchase, there are financial items to consider; service qualifications to contemplate; and certainly, with the right partner, you’re gaining ongoing solution expertise and the kind of consultation that builds business productivity.
So, in your vetting process, how do you find the best copier company in El Dorado? We are here to help with that.
Many, but not all, copier manufacturers give buyers the opportunity to buy directly from them, including – to some degree - installation and support. Buyers also have the option to buy from a local authorized dealer, who will often represent a number of different manufacturers and provide a local presence for your ongoing needs.
A few things to consider:
Or is it a quick chat and a quote?
A strategic technology partner, before ever presenting a specific solution, should have a number of questions to ask, and a process in place for better understanding your business, and its workflow.
Ask what kind of print assessment or Discovery process a vendor has available. A few questions that should be asked:
Regardless of what you buy from whom, you can count on a misfeed or jam somewhere down the road. Oh, and these devices need regular toner replenishment, too. Level of service is an insurmountably important factor when choosing a copier company – it will determine whether you’re fanatical about their service for the next 5+ years, or just flat frustrated.
What you should be asking:
Just as in a car purchase, this office equipment will be around for a while, so you want to make sure any decision you make is financially sound. Here are a few questions you should consider when vetting your copier companies.
The ability to consolidate technology solutions to services into one vendor (and one phone call)? It just makes life easier for a business owner or IT Director. Other services you might ask about:
Picking your partner is an important decision. The more research you do ONLINE, and the more questions you ask any potential vendor, will pay large dividends in your overall satisfaction with not only just a box that prints and scans … but your productivity, uptime, and overall return on technology investment.
At Datamax, we provide the kind of innovative thinking that maximizes business processes and empowers customers with the freedom to focus on their forte— managing their business, not their technology. Click below to start your journey by visiting with a Datamax technology consultant!