"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


How do I Go About Recycling My Used Toner Cartridges?

Follow these three simple steps to begin recycling your old cartridges and making a valuable positive impact on our environment.

If you’re like most organizations we know, you go through A LOT of toner.

Just as reference: Datamax ships out an average of 5,046 consumables per month. That can account for A LOT of waste. According to Evolve Recycling, a laser cartridge thrown into landfill can take up to 450 years to decompose. As organizations continue to create initiatives to lessen their impact on the environment, recycling your toner cartridges is a wonderful way to keep non-renewable resources from ending up in landfills.

Topics: Going Green Print Management You Ask, We Answer

Can I Achieve True Color Consistency with My Current Production Equipment? If so, How?

By embracing the G7 Method of printing procedures, you can achieve much-desired color consistency. 

For today's image and reputation conscious companies, a commitment to branding  is an equal commitment to consistency. Color consistency matters perhaps more than anything. 

The ability to match from proof to press repeatedly is crucial for the marketers who create materials, and for the production printers who produce them. So among your many output devices, be they offset, digital, or wide format, can you create a standard where color is consistently consistent?

The answer is yes, absolutely. And G7 is THE standard you should strive for.

Topics: Production Print You Ask, We Answer G7

Why Does My Healthcare Organization Need a Security Risk Analysis?

For the ninth year in a row, healthcare organizations had the highest costs associated with data breaches at $6.45 million – over 60 percent more than the global average of all industries.

The Security Risk Analysis —  it's a process that healthcare organizations often avoid just as their patients do their own medical check-ups or procedures.

This Security Risk Analysis (SRA) is thorough assessment of the potential risks and vulnerabilities associated with electronic protected health information (ePHI) created, received, maintained and transmitted by your organization. ePHI  is critical to your business and vital to the care of your patients. The SRA isn't just a mandatory task. It's a smart business practice. It's a necessary annual check-up. 

Topics: HIPAA Network Security Cybersecurity Managed Compliance Services

I Received a Pop-up Alert Saying My Computer's Infected and to Call a Number: What Should I do?

Don't call the number! We'll break down this specific socially engineered threat, and offer 3 things your organization you can do to shore up security. 

In your effort to protect computer systems and sensitive data, socially engineered attacks need to be on your entire organization’s radar.

Social engineering is the art of manipulating, influencing, or deceiving you in order to gain control over your computer system. According to KnowBe4, only about 3% of malware tries to exploit an exclusively technical flaw. The other 97% instead targets users through Social Engineering. 

Topics: Network Security You Ask, We Answer Social Engineering

How Much Do Advanced Certifications Matter When Selecting a Copier Service Provider?

Advanced Certifications provide key advantages for all parties involved - both the vendor and the clients they represent. We'll discuss why in this blog. 

Maybe you’ve heard copier companies tout the advanced service recognition they’ve earned from the manufacturers they represent. Maybe you haven't. 

Canon’s Association of Technical Service Professionals (ATSP) Certification. Konica Minolta’s Pro-Tech. Ricoh’s Circle of Excellence are just a few examples of manufacturer-specific advanced certification programs. They're give acclaim to service providers, provided they're willing to pursue such recognition.

Topics: Technology Support Canon USA You Ask, We Answer Technology Training Konica Minolta

We've Got Several Desktop Printers in Our Office. Can We Cut Costs with a Single Multi-Function Copier?

By taking a hard look at several print variables, and comparing the numbers, you can potentially cut costs considerably with a single Multi-Function device.

Ever heard of the Razor and Blades Business Model? 

Wikipedia describes it as an item being sold at a low price in order to increase sales of a complementary component to that item… i.e., razor blades, i.e. consumable supplies.

The costs associated with a single function desktop printer can be a lot like the Razor and Blades Model.

Topics: Color Printing Office Equipment Print Management You Ask, We Answer

I'm Considering Leasing my Office Equipment: Who Should I Lease With?

Explore two fundamental options you have when leasing office equipment. Zero in on key components to each so you can decide, ultimately, what makes business sense for you. 

So, you are leaning towards leasing your equipment rather than purchasing it. Outstanding. Similar to so many other organizations today, you realize that revenues are generated and productivity is heightened by leveraging the use of the latest technology – not by simply owning it. Trust us, no one likes being trapped in antiquated technology.

Topics: Creating Raving Fans Leasing LeaseCare You Ask, We Answer

Why do I Really Need a Service Agreement on My Copier/MFP?

We'll discuss four areas where a Service Agreement provides critical peace of mind, and also three of things you should know BEFORE you sign on the dotted line.

With 30 + years in this industry, I’ve seen a little bit of everything when it comes to DIY copier repair jobs (ahem ... disasters).  

Topics: Multifunction Copier Technology Support You Ask, We Answer

Annoyed by Geek Speak or Confusing Explanations? We're Here to Answer Your Questions — Concisely.

You, dear reader, need answers and you need them fast. It is our hope that “You Ask, We Answer” will be a valuable place for getting the information you need regarding the utilization of technology at your organization.

In the realm of print, document, and network management, things can get pretty technical.

At Datamax, it’s our job to dig deeply into the depths of your print fleet and your network infrastructure, and uncover ways you can maximize the technology that matters to you. We are business process consultants, we are print analysis experts; we’re IT technical specialists, ATSP certified technicians and workflow solution professionals.

But when the rubber rollers meet the road, we’re teachers.

We're here for, and because of, you. 

Topics: Creating Raving Fans You Ask, We Answer