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"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


Scalability: Cloud-based Phone System vs. On-Premise Phones

How does a cloud-based phone service scale with my business vs. an on-premises phone? If I need to add employees or move/eliminate existing services, how rapidly can I do so without capital investments and a bevy of on-site technicians?

Business needs change quickly for organizations today. Employees leave. Business grows. Positions and departments evolve. As the necessity for available technology “now” increases, the desire for fast, painless scalability is, well, off the scales (so to speak).

Topics: Unified Communications VoIP Phone System You Ask, We Answer

How Do I Connect My Canon Copier to My Smartphone or Tablet?

The Canon PRINT Business app allows users to print and scan from a Canon copier, using a smartphone or tablet. Here's how you connect your device.

Wanting to use your smartphone to print to and scan from an imageRUNNER device? There’s an app for that.

Topics: Office Equipment You Ask, We Answer Mobile Printing

Is My Production Print Vendor Adding Actual Value to My Business?

Based on my experience with both direct manufacturers and independent dealerships, here are four areas that will help you measure a production print vendor's capabilities, and their value-add, beyond the "box" itself. 

In my 35+ years in the office equipment/print industry (20+ as a production solutions specialist), it’s a question I get asked often, in one shape or form: “How can you demonstrate real value to my production print business?”

Topics: Office Equipment Production Print You Ask, We Answer

What is Included in a Print Workflow Technology Assessment?

To help better understand the steps and the benefits of a technology assessment, let’s break it down into five steps. 

The word “assessment” gets thrown around a lot at the start line of many business technology engagements — sometimes striking a few objections in the minds of the parties being “assessed.”

Topics: Document Workflow Print Management You Ask, We Answer

How do I Ensure Our Scan to Email Feature is Fully Secure?

Essentially, mxHero mitigates email-related vulnerabilities by replacing email attachments from your MFP device with secure cloud storage links.

In the plethora of daily job workflows, email remains among the most fraught with cyber security vulnerabilities.

According to a PurpleSec Cyber Security study, out of 50,000 security incidents, email is responsible in 92% of cases. Scan to email is an integral component to most organizations’ digitally-evolving environment. As email security remains paramount, scan to email security should be an equally-valued priority.

Topics: Scanning Office Equipment You Ask, We Answer MFP Security

How Do I Find the Best Copier Company Near Me in Fort Smith?

We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in Fort Smith and the River Valley of Northwest Arkansas. 

The Internet, if nothing else, has provided an infinite platform for doing your due diligence prior to purchase. Office equipment, much like a vehicle, is a long-term financial commitment that should never be bought or leased without adequate research.

Which is exactly what we want to help you with here.

Topics: Office Equipment You Ask, We Answer Copier Repair

How Do I Find the Best Copier Company Near Me in Hot Springs?

We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in the Hot Springs area. 

You wouldn’t just go online and simply click “purchase” for medical services. You’d do your due diligence to properly vet qualified consultation, expertise and ongoing support for your long-term health.

Purchasing office equipment is similar.

Topics: Office Equipment You Ask, We Answer Copier Repair

Why Can't My Copier Repair Technician Get it Right the First Time?

We'll share 3 main reasons why your current copier service provider can't get you up and running already. 

“I’m going to need to dig a little deeper on this issue. When’s a good time we can reschedule?” - your copier technician

Topics: Office Equipment Service Training Copier Repair

Is Contactless Printing a Possibility With My Multifunction Printer?

With the Canon PRINT Business App, and Konica Minolta's Mobile Print and bizhub Remote Access, users can easily print, scan, and send documents while minimizing unnecessary touch points and potentially risking infection when using their print devices.

With so many COVID-19 protocols in place, businesses are looking for ways to work more efficiently and safely.  Users are searching for ways to continue leveraging their office multifunction printers while, at the same time, minimizing touch points on devices shared by multiple people.

Topics: Office Equipment Canon USA Konica Minolta Coronavirus Mobile Printing

How Many Webcams Can Be Used in My Video Conference With GoMeet?

GoMeet comes with two tiers of video conferencing, although in both scenarios 30 webcams can be utilized during an online meeting.

Due to the pandemic, businesses have flocked to video conferencing solutions to collaborate internally, to keep in touch with customers, and to try and conduct business under unusual circumstances. A web camera  — and a video conferencing solution — are integral business tools moving forward.

Topics: Unified Communications You Ask, We Answer Coronavirus Video conferencing