Relevant Technology • Raving Results®

Our Locations  |  501.603.3000501.603.3000  |  Client Login

"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


How Do I Find the Best Copier Company Near Me in El Dorado?

We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in El Dorado. 

Today’s buyer is more educated than ever before.

According to Forrester, 90% of B2B customers start their journey with an online search. It’s during these sessions that you, savvy buyer, will vet out product options as well as qualifications for a potential vendor/partner … well before the point of purchase.

Topics: Printing Office Equipment Partnering You Ask, We Answer

How Can My Team Effectively Communicate if Working Remotely?

We'll share 4 communication advantages a UCaaS solution offers for a remote work environment. 

Whether it was an effort to cut overhead costs, a pandemic, or a February "snowmageddon," many businesses have given great thought over the past 18 months to what a long-term (or short-term ) remote work plan looks like. Even as businesses return to the office, and regardless of what the next 12 months bring, a remote work strategy addresses an undeniable trend in today's workplace and remains a viable exercise for a business' back pocket.  

Topics: Unified Communications VoIP Phone System You Ask, We Answer Video conferencing

Our Copier Prints Dark Lines and the Copies are Gray. Can We Clean It?

A bottle of Windex and a damp cloth may help remove dark, streaking lines on copies. But if it's from printing, we recommend you call your local service technician. 

Have copier/multi-function printer that prints dark, streaking lines, or produces copies that are dark or gray-colored? It’s not only frustrating when you’ve got an important job to get out; it’s an extremely common issue.

Topics: Office Equipment You Ask, We Answer Copier Repair

How Does the PrintNightmare Vulnerability Affect My Business?

PrintNightmare is a bug in the Windows spooler service that can, under certain circumstances, allow an attacker to remotely run code on a Microsoft Windows system as the local system user.

The “PrintNightmare” vulnerability has circulated cybersecurity news recently, bringing with it concern and a number of questions for Windows users and, more specifically, those who print from a Windows system. Here’s what we know about this ongoing print security threat.

Topics: Security Print Management You Ask, We Answer

Scalability: Cloud-based Phone System vs. On-Premise Phones

How does a cloud-based phone service scale with my business vs. an on-premises phone? If I need to add employees or move/eliminate existing services, how rapidly can I do so without capital investments and a bevy of on-site technicians?

Business needs change quickly for organizations today. Employees leave. Business grows. Positions and departments evolve. As the necessity for available technology “now” increases, the desire for fast, painless scalability is, well, off the scales (so to speak).

Topics: Unified Communications VoIP Phone System You Ask, We Answer

How Do I Connect My Canon Copier to My Smartphone or Tablet?

The Canon PRINT Business app allows users to print and scan from a Canon copier, using a smartphone or tablet. Here's how you connect your device.

Wanting to use your smartphone to print to and scan from an imageRUNNER device? There’s an app for that.

Topics: Office Equipment You Ask, We Answer Mobile Printing

Is My Production Print Vendor Adding Actual Value to My Business?

Based on my experience with both direct manufacturers and independent dealerships, here are four areas that will help you measure a production print vendor's capabilities, and their value-add, beyond the "box" itself. 

In my 35+ years in the office equipment/print industry (20+ as a production solutions specialist), it’s a question I get asked often, in one shape or form: “How can you demonstrate real value to my production print business?”

Topics: Office Equipment Production Print You Ask, We Answer

What is Included in a Print Workflow Technology Assessment?

To help better understand the steps and the benefits of a technology assessment, let’s break it down into five steps. 

The word “assessment” gets thrown around a lot at the start line of many business technology engagements — sometimes striking a few objections in the minds of the parties being “assessed.”

Topics: Document Workflow Print Management You Ask, We Answer

How do I Ensure Our Scan to Email Feature is Fully Secure?

Essentially, mxHero mitigates email-related vulnerabilities by replacing email attachments from your MFP device with secure cloud storage links.

In the plethora of daily job workflows, email remains among the most fraught with cyber security vulnerabilities.

According to a PurpleSec Cyber Security study, out of 50,000 security incidents, email is responsible in 92% of cases. Scan to email is an integral component to most organizations’ digitally-evolving environment. As email security remains paramount, scan to email security should be an equally-valued priority.

Topics: Scanning Office Equipment You Ask, We Answer MFP Security

How Do I Find the Best Copier Company Near Me in Fort Smith?

We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in Fort Smith and the River Valley of Northwest Arkansas. 

The Internet, if nothing else, has provided an infinite platform for doing your due diligence prior to purchase. Office equipment, much like a vehicle, is a long-term financial commitment that should never be bought or leased without adequate research.

Which is exactly what we want to help you with here.

Topics: Office Equipment You Ask, We Answer Copier Repair