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"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


How do I Ensure Our Scan to Email Feature is Fully Secure?

Essentially, mxHero mitigates email-related vulnerabilities by replacing email attachments from your MFP device with secure cloud storage links.

In the plethora of daily job workflows, email remains among the most fraught with cyber security vulnerabilities.

According to a PurpleSec Cyber Security study, out of 50,000 security incidents, email is responsible in 92% of cases. Scan to email is an integral component to most organizations’ digitally-evolving environment. As email security remains paramount, scan to email security should be an equally-valued priority.

Topics: Scanning Office Equipment You Ask, We Answer MFP Security

How Do I Find the Best Copier Company Near Me in Fort Smith?

We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in Fort Smith and the River Valley of Northwest Arkansas. 

The Internet, if nothing else, has provided an infinite platform for doing your due diligence prior to purchase. Office equipment, much like a vehicle, is a long-term financial commitment that should never be bought or leased without adequate research.

Which is exactly what we want to help you with here.

Topics: Office Equipment You Ask, We Answer Copier Repair

How Do I Find the Best Copier Company Near Me in Hot Springs?

We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in the Hot Springs area. 

You wouldn’t just go online and simply click “purchase” for medical services. You’d do your due diligence to properly vet qualified consultation, expertise and ongoing support for your long-term health.

Purchasing office equipment is similar.

Topics: Office Equipment You Ask, We Answer Copier Repair

Why Can't My Copier Repair Technician Get it Right the First Time?

We'll share 3 main reasons why your current copier service provider can't get you up and running already. 

“I’m going to need to dig a little deeper on this issue. When’s a good time we can reschedule?” - your copier technician

Topics: Office Equipment Service Training Copier Repair

Is Contactless Printing a Possibility With My Multifunction Printer?

With the Canon PRINT Business App, and Konica Minolta's Mobile Print and bizhub Remote Access, users can easily print, scan, and send documents while minimizing unnecessary touch points and potentially risking infection when using their print devices.

With so many COVID-19 protocols in place, businesses are looking for ways to work more efficiently and safely.  Users are searching for ways to continue leveraging their office multifunction printers while, at the same time, minimizing touch points on devices shared by multiple people.

Topics: Office Equipment Canon USA Konica Minolta Coronavirus Mobile Printing

How Do I Find the Best Copier Dealer Near Me in Little Rock?

We'll cover three factors to help you find the best copier company in your area, including manufacturers, financial considerations, and service qualifications. 

So you’re in the market for a new copier(s), printer(s), or looking for service on your existing fleet? Great. Let’s do a little due diligence to find the best company in your area.

Topics: Canon Color Copier Multifunction Copier Office Equipment You Ask, We Answer

What Should I Consider When Choosing Body Surface Temperature Screening Technology?

We'll share five questions for you to consider when researching a body temperature screening solution that fits your business needs. 

As businesses return to the office amid COVID-19, taking employee temperatures upon arrival is becoming more and more commonplace.

Topics: Office Equipment You Ask, We Answer Coronavirus

How Can We Bring Production-Level Print In-House on a Limited Budget?

For those organizations on a limited budget, the release of lite-production models, like Canon’s imagePRESS Lite c165, open doors for these entities as an entry-level production printer with expanding capabilities and quality.

Most organizations — but certainly churches and non-profit organizations— rely on a variety of printed materials to serve their organization and/or get the word out in their communities.

Topics: Office Equipment Production Print You Ask, We Answer

How Can I Clean My Copier Without Damaging the Screen or Other Features?

Here's 7 best practices for thoroughly sanitizing your office equipment without damaging the device(s). 

As many employees return to the office after Work From Home mandates were instituted, safety and sanitation is top of mind for every business amid COVID-19. Thoroughly cleaning high traffic areas around your office certainly includes your office equipment. It’s a question we get asked frequently.

Topics: Multifunction Copier Office Equipment You Ask, We Answer Coronavirus Printer

Does Datamax Participate With Premier Hospital Group Purchasing?

Yes ... With Canon's recent agreement with Premier Inc., Datamax can accommodate Premier members with its full range of digital imaging solutions from Canon U.S.A.

In the Healthcare Industry today, in the pursuit of maximizing patient care, interoperability is key.

Technology plays a crucial role in hospitals, private practices, and clinics alike using systems and software to access patient information. Also top of mind in today's medical environment is realizing savings and efficiencies, so that resources can be reserved specifically for patient care.

Topics: Office Equipment Canon USA You Ask, We Answer