"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


FMV vs. EPP: What Copier Leasing Option Is Better for Me?

Making the right financial decision for your company long-term based on the leasing options available is crucial. So, FMV vs EPP: Which is a better option for your business? Let’s discuss.

When I visit with potential customers, I know this: Every organization handles, prints, and distributes documents a little differently. With that in mind, it’s important that I dig deep to truly understand their environment to help them maximize their total cost of technology ownership.

The same holds true when it comes to finances.

Topics: Office Equipment Leasing LeaseCare You Ask, We Answer

Our Office Copier's Broken Again. Why Do We Have So Many Issues?

There are many potential reasons for this (6 of which we’ve outlined below), but one simple way we believe that you can prevent going to war with your office “workhorse.” Read on to find out how.

It’s a maddening office scenario that’s been popularized by film (think 1999’s Office Space) but personally experienced by almost any end user. It happens at the most inopportune time (a huge print run at the 11th hour). It happens more often than it should (seems like every time you walk up to it). And the more it happens, the more you want to go to battle with the one device that seems to always let you down.

Topics: Office Equipment Canon USA You Ask, We Answer Copier Repair

Current Supply Chain Issues Are Impacting Copier Availability. What Can We Do?

The key question regarding copier/printer availability amid supply chain disruption is this: “What is my vendor willing to do in the meantime?

Let’s be frank. Supply Chain Issues have impacted the procurement of just about everything the past two years: From cars to personal computers to common household goods.  Between stalled ships and chip shortages, copiers and printers are certainly not immune to untimely delays.

Topics: Office Equipment You Ask, We Answer

What are the Advantages of an In-House Copier Lease?

Can't get your leasing company to call you back? Have questions that need to be answered? Perhaps it may be worthwhile to consider In-House Leasing. Here are 5 potential advantages. 

When visiting with prospects and clients about current or previous experiences with copier vendors, one complaint I hear often: “I just can’t get my leasing company to call me back.” Nothing’s more frustrating than zero response to getting your questions answered or issues resolved.

Topics: Office Equipment Leasing LeaseCare You Ask, We Answer

How Do I Find the Best Copier Company Near Me in Texarkana?

We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in Texarkana.

You, dear consumer, are more educated than any who have come before you. 

It’s estimated by HubSpot that consumers go through 70–90% of the buyer’s journey before
contacting a vendor. Furthermore, according to Forrester, 90% of B2B customers start their journey with an online search. It’s during these online sessions that you will vet out product options as well as qualifications for a potential vendor/partner … well before the point of purchase. Copiers and printers are of course no exception. 

That said, this is a big investment for your organization that's worth getting right. 

Topics: Canon Color Copier Digital Copiers Office Equipment Managed Services Provider Copier Repair

What Can I Do Right Now to Reduce My Printing Costs?

Here are 5 actions you can take right now to help save on printing-related costs at your office.

Been to the gas pump lately? Checked out at the grocery store? Rising inflation (and the cost of everyday goods) is top of mind for business owners everywhere at the moment.

Topics: Color Printing Office Equipment Print Management You Ask, We Answer

How Do I Find the Best Copier Company Near Me in El Dorado?

We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in El Dorado. 

Today’s buyer is more educated than ever before.

According to Forrester, 90% of B2B customers start their journey with an online search. It’s during these sessions that you, savvy buyer, will vet out product options as well as qualifications for a potential vendor/partner … well before the point of purchase.

Topics: Printing Office Equipment Partnering You Ask, We Answer

Our Copier Prints Dark Lines and the Copies are Gray. Can We Clean It?

A bottle of Windex and a damp cloth may help remove dark, streaking lines on copies. But if it's from printing, we recommend you call your local service technician. 

Have copier/multi-function printer that prints dark, streaking lines, or produces copies that are dark or gray-colored? It’s not only frustrating when you’ve got an important job to get out; it’s an extremely common issue.

Topics: Office Equipment You Ask, We Answer Copier Repair

How Do I Connect My Canon Copier to My Smartphone or Tablet?

The Canon PRINT Business app allows users to print and scan from a Canon copier, using a smartphone or tablet. Here's how you connect your device.

Wanting to use your smartphone to print to and scan from an imageRUNNER device? There’s an app for that.

Topics: Office Equipment You Ask, We Answer Mobile Printing

Is My Production Print Vendor Adding Actual Value to My Business?

Based on my experience with both direct manufacturers and independent dealerships, here are four areas that will help you measure a production print vendor's capabilities, and their value-add, beyond the "box" itself. 

In my 35+ years in the office equipment/print industry (20+ as a production solutions specialist), it’s a question I get asked often, in one shape or form: “How can you demonstrate real value to my production print business?”

Topics: Office Equipment Production Print You Ask, We Answer