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"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


Current Supply Chain Issues Are Impacting Copier Availability. What Can We Do?

The key question regarding copier/printer availability amid supply chain disruption is this: “What is my vendor willing to do in the meantime?

Let’s be frank. Supply Chain Issues have impacted the procurement of just about everything the past two years: From cars to personal computers to common household goods.  Between stalled ships and chip shortages, copiers and printers are certainly not immune to untimely delays.

Topics: Office Equipment You Ask, We Answer

What are the Advantages of an In-House Copier Lease?

Can't get your leasing company to call you back? Have questions that need to be answered? Perhaps it may be worthwhile to consider In-House Leasing. Here are 5 potential advantages. 

When visiting with prospects and clients about current or previous experiences with copier vendors, one complaint I hear often: “I just can’t get my leasing company to call me back.” Nothing’s more frustrating than zero response to getting your questions answered or issues resolved.

Topics: Office Equipment Leasing LeaseCare You Ask, We Answer

What's Penetration Testing and Why Does My Organization Need it?

Where does one begin in gaining the necessary intelligence to know where you stand in regards to your cyber security risk? Penetration Testing is a great starting point.

Is your organization fully and confidently secure from cyber threats? It’s a question that’s often difficult for businesses to answer.

Topics: Network Management Technology Support Network Security Cybersecurity You Ask, We Answer

Why is Data Backup so Critical and What Features are Essential?

Here are 5 essential features for your SMB's next data backup solution. 

According to the International Data Group, the average amount of data small and medium-size businesses manage is 47.81 Terabytes. And, yes, that number is expected to grow (by as much as 50 %) in the coming years.

Topics: Network Management You Ask, We Answer Managed IT Services data backup solution

What Can I Do Right Now to Reduce My Printing Costs?

Here are 5 actions you can take right now to help save on printing-related costs at your office.

Been to the gas pump lately? Checked out at the grocery store? Rising inflation (and the cost of everyday goods) is top of mind for business owners everywhere at the moment.

Topics: Color Printing Office Equipment Print Management You Ask, We Answer

How Do I Find the Best Copier Company Near Me in El Dorado?

We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in El Dorado. 

Today’s buyer is more educated than ever before.

According to Forrester, 90% of B2B customers start their journey with an online search. It’s during these sessions that you, savvy buyer, will vet out product options as well as qualifications for a potential vendor/partner … well before the point of purchase.

Topics: Printing Office Equipment Partnering You Ask, We Answer

How Can My Team Effectively Communicate if Working Remotely?

We'll share 4 communication advantages a UCaaS solution offers for a remote work environment. 

Whether it was an effort to cut overhead costs, a pandemic, or a February "snowmageddon," many businesses have given great thought over the past 18 months to what a long-term (or short-term ) remote work plan looks like. Even as businesses return to the office, and regardless of what the next 12 months bring, a remote work strategy addresses an undeniable trend in today's workplace and remains a viable exercise for a business' back pocket.  

Topics: Unified Communications VoIP Phone System You Ask, We Answer Video conferencing

Our Copier Prints Dark Lines and the Copies are Gray. Can We Clean It?

A bottle of Windex and a damp cloth may help remove dark, streaking lines on copies. But if it's from printing, we recommend you call your local service technician. 

Have copier/multi-function printer that prints dark, streaking lines, or produces copies that are dark or gray-colored? It’s not only frustrating when you’ve got an important job to get out; it’s an extremely common issue.

Topics: Office Equipment You Ask, We Answer Copier Repair

How Does the PrintNightmare Vulnerability Affect My Business?

PrintNightmare is a bug in the Windows spooler service that can, under certain circumstances, allow an attacker to remotely run code on a Microsoft Windows system as the local system user.

The “PrintNightmare” vulnerability has circulated cybersecurity news recently, bringing with it concern and a number of questions for Windows users and, more specifically, those who print from a Windows system. Here’s what we know about this ongoing print security threat.

Topics: Security Print Management You Ask, We Answer

Scalability: Cloud-based Phone System vs. On-Premise Phones

How does a cloud-based phone service scale with my business vs. an on-premises phone? If I need to add employees or move/eliminate existing services, how rapidly can I do so without capital investments and a bevy of on-site technicians?

Business needs change quickly for organizations today. Employees leave. Business grows. Positions and departments evolve. As the necessity for available technology “now” increases, the desire for fast, painless scalability is, well, off the scales (so to speak).

Topics: Unified Communications VoIP Phone System You Ask, We Answer