The Datamax Thinking Blog

A proficient IT administrator derives satisfaction from automating tasks to enhance productivity, responsiveness ... and positivity.

IT staff fatigue is a real thing. It’s an issue often explored in  Nexthink's Pulse Report. Back in May 2020, we learned that 43% of IT leaders cited increasing support tickets as their biggest challenge since the start of the pandemic. “Since then,” reads the report, “70% of tech leaders we polled said their ticket and call volume continue to spike, with a majority of those reporting increases up to 50%."

As you begin to meet with a potential provider, there are warning signs to look out for, which we will share below. 

It's always s best practice to try on a pair of shoes before purchasing. After all, the right fit will never hurt your feet.

For schools and their print environment, it’s about managing print behavior and costs in order to maximize their allotted budget. Print Management can help with that.

Schools are unique animals when it comes to printing.

So many users. So many types of devices. So many types of documents, all of which are essential to classroom functionality. On top of that, the classroom (and technology therein) is changing rapidly. Whether education is conducted on-site, remotely, or in a combination of both, the technology utilized should seamlessly integrate with different educational applications and offer cost-effective features, enabling schools to make the most of their resources.

Unified Communications as a Service (UCaaS) is an all-in-one cloud communications platform that brings your organization a business phone system, chat, video conferencing, business texting, file sharing and storage, and much more. 

Is your business phone system putting your business on hold?

Your customers need to reach you... no matter what. Your colleagues are seeking new ways to collaborate and communicate, whether in the office, out in the field, or working from home.  Has your legacy analog phone system served you well? Perhaps it has. But have you done any due diligence on the potential advantages of modernizing your business communications with a move to the cloud?

PaperCut Hive is a fully hosted Software as a Service (SaaS) solution that allows cloud-first organizations of any size, regardless of their printer brands, to easily enable and manage printing with just an internet connection.

For organizations looking to best utilize technology to support their everyday business, cloud adoption continues to be all the buzz in 2023. A few statistics from Zippia that support such a claim:

• 94% of enterprises use cloud services.
• 67% of enterprise infrastructure is now cloud-based.
• 92% of businesses have a multi-cloud strategy in place or in the works.

Titled “Enhancing the In-Plant Product and Service Offering,” this white paper ultimately offers a window into the challenges In-Plant Printers are facing, and what certain outfits are doing to combat the hardships. 

Plain and simple: Peer learning is important. 

Your peers are often sources of untapped potential, be it sharing the latest and greatest, learning from others' mistakes, or just forging valuable connections and shifting the conversation from "I" to "we." But what about peers outside your facility, but within your own vertical space? Others in your industry can offer valuable insights that can positively impact your own operations moving forward.

Rather than relying on traditional on-premises print servers, cloud print management leverages internet-based technologies, enabling users to send and manage print jobs from any device, anytime, anywhere.

Thomas Edison's motto was said to be this: "There's a better way to do it — find it."

In today's fast-paced business world, finding more efficient methods for anything can be a game-changer, your print environment being no exception. Enter cloud print management, a printing solution that combines the power of the cloud with the convenience of printing, all of which gives your IT administrators and end users valuable Peace of Mind. For many organizations with a consistent need for printed documents, it's simply a better way to do it.

Whether it’s diminishing quality, limited functionalities, or the simple inability to find the right parts, there are certain signs that the office copier needs to be replaced.

Suffice it to say, your employees and your office copier develop a unique, oft-love-hate relationship over time.

From that glimmering first impression as the new device rolls into the office for the first time, to the frustrations with the inevitable paper jams, the employee and the device spend a lot of time together day in and out at the office, developing genuine familiarity. As a core hub for workflow functions, the copier is the consummate multi-tasker by printing, copying, scanning, faxing, and finishing to help move tasks forward in a routine manner.

80% of organizations have seen an increase in email phishing attacks since remote working began.

The massive shift to remote and hybrid work environments didn't just open up new flexibilities for where employees spend their workday. It initiated an open season for cybercriminals. Security teams today face an uphill battle as the attack surface has increased.

Lexmark’s Translation Assistant offers real-time document language translation at your fingertips.  

The language we use in business, on campus, or in the hospital waiting room has a great impact on those we serve. The responsibility to use language effectively only heightens when it serves not as a bridge to better communication, but as an unbreakable barrier.