The Datamax Thinking Blog

A “Never Busy” infrastructure meant no re-sends, no bottlenecks, and no frustration. Faxes arrived on time, every time, and departments could keep moving without chasing down missing paperwork..

Healthcare doesn’t slow down. Neither should your faxing.

Whether it’s coordinating care, processing referrals, or updating patient records, faxing remains a mission-critical workflow in healthcare. But for many IT teams, outdated systems are still dragging operations down. Clunky machines. Inbound failures. Manual processes. It’s a heavy lift that gets heavier with scale.

While you’re focused on securing your network against obvious threats like phishing attacks, ransomware, or firewall breaches, cybercriminals are slipping in through the least expected route: your office printers.

Imagine you’ve got a high-end security system for your house: Motion sensors, cameras, smart locks on every door. You’ve even got a guard dog. But out back, there's a rickety old gate swinging open in the wind. No lock. No light. Just a quiet, unnoticed way in.

This certification isn't just about checking boxes. It has real-world benefits that directly impact your day-to-day faxing operations:

If your business depends on secure, compliant communication, especially in industries like healthcare, finance, legal, or government, you already know how critical it is to protect sensitive data. That’s why the security of your cloud fax system isn’t just a nice-to-have. It’s essential.

Today, we’re diving into a major milestone that brings even more peace of mind to your cloud faxing experience: Datamax cloud fax partner, eGoldFax, is now ISO/IEC 27001 certified. But what does that actually mean for you?

Start by asking the right questions. These 10 will give you the clarity you need to make the smartest possible decision about your next copier lease.

Leasing a new office copier or multifunction printer isn’t just about picking hardware. It’s about choosing a long-term partner and setting a financial structure that shapes how your team works for the next several years.

Windows Protected Print (WPP) is Microsoft’s new, more secure printing system. Why the change? According to Microsoft , 9% of Windows security issues reported to the Microsoft Security Response Center (MSRC) were caused by print stack-related issues.

Microsoft is preparing to transform how organizations manage printing. With the upcoming introduction of Windows Protected Print (WPP), your business should start getting ready for one of the most impactful changes to enterprise printing in years. If you oversee—or depend on—print infrastructure, it’s essential to understand what WPP is, why it’s a big deal, and what steps you need to take to get ready. Let’s break down what this means for your print operations and your customers.

Let’s clear up the confusion. Below, we’ll walk through three of the most common ransomware myths and what you really need to know to keep your business protected.

Ransomware attacks continue to rise — not just in frequency, but in how complex and costly they’ve become - not to mention reputational damage. Cybercriminals are constantly shifting their strategies, aiming at businesses large and small. That’s why staying ahead of the threat requires more than just hope — it calls for proactive planning and informed decisions.. and a better understanding of cybersecurity myths.

Today’s cloud-based fax solutions are purpose-built for healthcare environments. They offer seamless integration, stronger uptime, and a better experience for staff and patients alike.

Faxing is still an essential part of daily operations in healthcare. Whether it’s handling referrals, authorizations, or records requests, secure document exchange is non-negotiable. But traditional fax systems weren’t built for the demands of today’s fast-paced, high-volume environments.

More healthcare providers are discovering that modern, cloud-based fax solutions not only eliminate inefficiencies and reduce costs—they actually unlock new potential in their workflows.  According to HealthPoint, cloud faxing reduces IT inefficiencies, which can cost more than $8 billion annually.

Why rely on a single hire when you could have an entire team? With a Managed Services Provider (MSP), you get access to a broad bench of specialists—each bringing different areas of expertise.

Feeling stretched thin by technology? There’s a smarter way to manage IT.

Let’s face it—technology can be a double-edged sword. On one hand, it’s critical to scaling your business, delighting your customers, and staying competitive. On the other, keeping up with IT demands can quickly drain your time, budget, and sanity—especially if you're already wearing multiple hats.

Disaster recovery testing gives you confidence that your strategy is going to work when you need it most.

It's like American boxing legend Mike Tyson once said... "Everyone has a plan until they get punched in the mouth." It's a raw but effective reminder to test plans to prepare for the pressure moments. You can have the most well-laid-out disaster recovery plan (DRP), but what good is it if it doesn’t work when disaster strikes?

Enter PaperCut: a powerful print management solution designed to secure your print devices, streamline your workflows, and cut unnecessary costs. 

It’s been said that "the little things matter. Often, they matter the most.”

Printing may seem insignificant when shoved alongside big-time topics like security and cost control… but it shouldn’t. Unsecured print environments put your sensitive data at risk, while unmanaged printing leads to waste and unnecessary expenses.