The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


Achieve Office Equipment Enlightenment by Mastering the Art of Asking Questions

Is your potential copier provider capable of going deeper with relevant questions? Will their level of service handle the technology burden for you, and enable you to focus on your forte?

Martial Arts expert and movie star Bruce Lee is an unequivocal legend for his physical feats on the big screen. But he also possessed a few philosophical nuggets that packed a real punch.

One example from the former philosophy major turned Hollywood icon? “A wise man can learn more from a foolish question than a fool can learn from a wise answer.”

Topics: Multifunction Copier Digital Copiers Productivity Tips and Tools Office Equipment Technology Pain

Technology Forecast: Office Climate Change Imminent, but Probability of Printing Remains High

In the report, 36 percent of enterprises surveyed say they are printing MORE OFTEN than they were 12 months ago, while only 14 percent are printing less often. Similarly, 40 percent are scanning more often and 35 percent are copying more often.

By 2020, Cisco’s Internet Business Solutions Group predicts that 50 billion physical IoT devices will be connected to the Internet, consuming, generating, and communicating data. The office is no exception.

Crucial documents reside on our desks and file cabinets, but also in cloud servers and mobile devices. With such wide and easy access to the information we need, it’s tempting to think that printing may soon become a function of the past.

As ESPN analyst Lee Corso famously says on College Football Game Day, “Not so fast, my friend!”

Topics: Scanning Printing Printer Management Multifunction Copier Office Equipment Document Security Print Management Canon USA Managed Print Services

Canon's Unified Firmware Platform:  Full Speed Ahead in Existing Copier Models

The burden of administrators handling an entire fleet can be significantly lifted by usability improvements and features that simply make doing their job more efficient.

Visiting a car dealership (even if today, most buyers’ research is done online beforehand), there’s multiple variables to consider. Beyond budget and leasing options, one must consider speed (that sleek, streamlined sports car), functionality (the gas-friendly cross-over with room for the dog), safety/security, as well as that inevitable drop in value with that vehicle moving forward.   

The same used to be said about copiers.

Topics: Multifunction Copier Productivity Tips and Tools Office Equipment Print Management Canon USA

Why It’s So Hard to Get a Straight Answer on Copier Price

The top 10 questions a sales rep should ask you before they EVER give you a price – or recommendation.

There is nothing more unsatisfying than a salesperson who cannot give you a price when you ask them how much something is going to cost. Their reluctance may even cause you to doubt them. Believe me when I say it, they are actually doing you a favor.

Sure, any salesperson can throw out a number just to make you happy, but in the long run, the true cost of office equipment depends on many things. Sure, you can:

Topics: Multifunction Copier Did you know? Digital Copiers Office Equipment Partnering Technology Support

Dozens of Business Productivity Tips – Our 11 Best and Most Popular Blogs of 2017

You have a lot of options on the market when you make a technology purchase. The best solution for your business isn't determined solely by the price, the feature set, or how fast the vendor gets it to your doorstep.

Every year, I learn more about copiers, document management, workflow, and, increasingly, managed IT topics.

I do my best to pass on what I learn to you.

Here are the 11 most popular posts in 2017. They cover a range of topics:

Read on for insights into those topics – and more – to get yourself ready for 2018! 

Topics: Scanning Information Technology Technology Multifunction Copier Did you know? Managed Network Services Security Digital Copiers Digital Security Productivity Tips and Tools Healthcare Solutions Office Equipment Legal Solutions Network Management Document Workflow Document Security IT Consulting Business Continuity Disaster Recovery

19 Reasons Why It’s Hard to Say How Much a Copier Costs

While it’s annoying to hear “it depends” when you ask us how much a copier is, it’s also the truth. Here’s why.

One of the most common questions (if not THE most common question) every copier dealership is asked is some variation of “How much is a copy machine going to cost me?”

Our sales team is asked that all the time.

The answer is (really!): it depends.

I’ll explain why.

Topics: Printer Management Solutions Canon Color Copier Multifunction Copier Digital Copiers Healthcare Solutions Office Equipment Legal Solutions Leasing

13 Benefits of Updating Old Office Equipment

Your 15 year old copier still works. Great. Is that costing your office productivity benefits that newer equipment could deliver?

If it ain't broke, don't fix it.

In many cases, that's not a bad rule to follow.

On the other hand, the copiers, printers, and other office equipment you use now might not be broken (they still work), but could do with some fixing anyway.

Topics: Multifunction Copier Digital Copiers Productivity Tips and Tools Office Equipment

Canon Comes Out on Top for Law Firm Copiers

Research shows that law firms love Canon copiers.

You see a lot of natural combinations out there. Chocolate and peanut butter, steak and eggs, and wine and cheese are a few classic pairings. What doesn't fall so easily into place are the services that support a major business investment, such as your production printer and your digital copier.  

The pre-sales process goes smoothly, but you often find yourself left hanging after you sign on the dotted line. At Datamax, we put a lot of resources into the after-sales support process. Our technical support team works together with the top manufacturers, such as Canon, to learn everything they need to know for high-quality support. Our dedication to after-sales support has earned us recognition from Canon's Association of Technical Service Professionals (ATSP). 

Topics: Insider Canon Color Copier Multifunction Copier Did you know? Digital Copiers Automation Legal Solutions Canon USA

Do Centralized Copiers and Printers Hurt or Harm Productivity?

Buying one, centralized multifunction printer for your office will save money, right? It's not as simple as that.

Centralizing your multifunction copiers makes a lot of sense. You don't need to buy multiple machines to cover all of the departments, the IT team can easily network and troubleshoot them, and you won't have employees wandering around trying to figure out where to get their copies.

This configuration works out great, in theory. In practice, you could end up with the MFP becoming the de facto water cooler. When staff makes their way to the digital copier to pick up their papers, they may take a socialization trip at the same time.

Topics: Printing Printer Management Multifunction Copier Digital Copiers Productivity Tips and Tools Print Management

Copiers and Office Equipment Enable Customer Communication

Take the time to get the right office equipment or your communications – internally and with customers – could suffer.

When companies buy printers or digital copiers from us, they're not all that interested in the actual equipment. What you actually get from the purchase is communication.

Topics: Printer Management Multifunction Copier Digital Copiers Productivity Tips and Tools Office Equipment