The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


McAfee Embedded Control Enhances Endpoint Security on Canon MFPs

McAfee Embedded Control blocks the execution of unauthorized applications like malware through intelligent whitelisting.

In an attempt to fully secure your home, imagine creating a list of every potential intruder that exists in your neighborhood, in your city, and beyond. Now – imagine creating a list of every APPROVED individual into your home.

Topics: Printer Management Multifunction Copier Office Equipment Canon USA MFP Security

10 Tiresome Copier Service Clichés That May Be Ringing In Your Ears

When your office equipment service provider isn't well-configured with necessary resources and tools, and individual technicians are not consistently spending time in online training sessions, these clichés can fall like rain.

"We deliver world-class service." Heard that before? 

The phrase is an all-too-commonly heard pitch in an advertising campaign or during the sales process. It’s a bold claim, one that’s impossible to measure or define, and a phrase that falls flat the first time an unresolved issue surfaces.

Topics: Business Problems Office Equipment Service Training Copier Repair

Canon's Unified Firmware Platform: Keeping Pace With Security Updates

Canon’s Unified Firmware Platform (UFP) allows Canon imageRUNNER ADVANCE models to be updated with cutting-edge features, new functionality, and enhanced security measures on an ongoing basis.

For a runner, the challenge of keeping a steady, fast pace only grows stronger the longer the race goes on.

Hackers and cyberattacks are evolving faster than ever before. In response, necessary security updates often move at a sprinter’s pace, with no finish line to speak of. Meanwhile, your documents, your networks, and your devices need to stay "fresh" to protect against security threats … and obsolescence.

Topics: Office Equipment Document Security Canon USA Cybersecurity MFP Security

5 Reasons Your Business Should Consider a Temperature Screening Kiosk

Body temperature screening kiosks truly automate the process. These devices can read temperature in 1 second, and are ultimately designed to provide a safe environment for your employees, customers and visitors.

If you’ve made your way back to the office, you’re likely getting your temperature taken upon arrival.

Topics: Office Equipment Coronavirus Temperature screening kiosk

An Old Copy Machine Could be a Cyber Security Risk for Your Business

Have you thought much about that old, familiar copier in the corner? Its obsolescence might be costing you more than just maintenance headaches.

That old workhorse in the hallway just keeps running.

The decade-plus-old copier is almost part of the workplace family: The staff is familiar with it, and its reliability (even with the uptick in maintenance) makes it harder to justify incurring new costs. Unfortunately, comfort can sometimes breed complacency. 

Topics: Security Office Equipment Print Management Cybersecurity MFP Security

Office Equipment Service During COVID-19: What Should You Expect From Your Copier & Print Provider?

How do you know that your office equipment service provider is taking all the necessary preventative measures? How can you ensure that they are not potentially raising the risk of COVID-19 infection inside your workplace?

Copiers/MFPs sitting dormant for a good stretch of time are often overdue for service.

Rollers go flat, causing jams. Corona assemblies get ozone built in them and print quality takes a hit. Typically, preventative maintenance visits prevent occurrences like this, but throughout the pandemic, these routine check-ups have inevitably become scarce.

Topics: Canon Color Copier Office Equipment Coronavirus

7 Proactive Steps SMBs Can Take Amid the Coronavirus Outbreak

While the series of events surrounding COVID-19 may leave business owners seemingly with their hands tied, there are proactive steps that can alleviate concerns, ensure healthy practices, and sustain productivity for the days and weeks ahead.

As our nation and our world continues to deal with the coronavirus and its impact, small businesses find themselves on the front lines of this outbreak.

Topics: Office Equipment Business Continuity Disaster Recovery Coronavirus Remote Workforce Planning

A Common Vulnerability Amidst Paper to Digital Workflow

A security checkup for those utilizing SMB (Scan to Network Folder) solutions with your office’s multi-function printer.

AAA Security — it's not a common term in today’s growing discussions around system and database compromises. But it should be. 

Topics: Security Office Equipment Document Workflow Document Security

6 Resolutions Your Business Technology Partner Must Truly Value in 2020

With a new year and new decade arriving, technology's only going to embed itself deeper into the workplace. It might be a great time to assess what your technology partner values deeply — in 2020 and beyond. 

Peter Drucker once wrote that “customer research may be more important than market research—but far more difficult.”

In other words, if it’s not relevant to the customer, it doesn’t matter. And if a partner can't figure that out, they're likely hurting for value.  The success of your partnership with a business technology vendor rests primarily on those differentiators that matter most to you. That’s not as easy for vendors – technology vendors being no exception – to uncover and deliver. It takes a particular mind-set by your provider to follow through with actual customer needs and wants.

Topics: Office Equipment Technology Support Technology Pain Technology Training

No Production Print Job Left Behind: Is That the Case With You?

Production printers, in short, need to make-ready for the long print run. But with a well-vetted partner, print operators and print executives alike can exhale a little deeper, breathe a little easier.

The air inside production print rooms continues to get thinner.

When the challenges arise that come with quicker turnarounds and increasing client demands, in-plants, quick print shops and commercial printers find it harder to breathe easy in the press room. Common scenarios...

Topics: Color Printing Office Equipment Production Print Print Management