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The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


5 Warning Signs Your Technology Partnership is Souring, not Soaring

How well has your technology partner paid solid mind to how you work and operate? What your objectives are? What you value as a business?

Great partnerships produce great results.

The Wright Brothers, though they got their start fixing bicycles, developed the three-axis controls that made flying a fixed-wing aircraft possible. Through their collaborative partnership, the two literally gave us all wings to fly.

Topics: Office Equipment Partnering Managed Services Provider

Clear the Fog Surrounding Cloud Print Management and your Business

For many organizations, the idea of moving infrastructure to the cloud is equally intriguing, yet covered in a fog of questions and uncertainties. Even more so, print is one of the last basic business technologies to move to the cloud.

A cloud of fog suspended along the earth’s surface obscures visibility, making the path ahead uncertain and potentially dangerous.

Topics: Printer Management Office Equipment Cloud Cloud Technology

5 Essential Endpoint Security Considerations When Purchasing MFPs

When it comes to security, MFPs should be treated just like any other endpoint on the network.

So, it's time to finally upgrade your copier(s) or MFP(s). How seriously have you considered security?

Although speeds, feeds, and cost of ownership are still relevant elements of pre-sale discovery and dialog, a heads-up sales consultant will also proactively introduce MFP Control and Security to the conversation. They know, when it comes to security, MFPs should be treated just like any other endpoint on the network.

Topics: Office Equipment Canon USA MFP Security

uniFLOW Online: Securely Manage Print at Home or the Office

Confidence in how well the print infrastructure is protected against security breaches has decreased since the onset of COVID-19. Prior to the pandemic, 33% of IT decision makers said they were completely confident, compared to 21% now.

Work From Home could be a  productivity boost for employees, but it's become a downright predicament for those charged with print security. 

Work culture and workplace structure remains fluid as businesses deal with the onset and continuing effects of COVID-19. As such, business owners and IT personnel are tasked with a double-edged sword: Reigning in control over print and scan functionality, while ensuring cost/control savings, proper security protocols, and end user flexibility.

Topics: Office Equipment Coronavirus Work From Home MFP Security

McAfee Embedded Control Enhances Endpoint Security on Canon MFPs

McAfee Embedded Control blocks the execution of unauthorized applications like malware through intelligent whitelisting.

In an attempt to fully secure your home, imagine creating a list of every potential intruder that exists in your neighborhood, in your city, and beyond. Now – imagine creating a list of every APPROVED individual into your home.

Topics: Printer Management Multifunction Copier Office Equipment Canon USA MFP Security

10 Tiresome Copier Service Clichés That May Be Ringing In Your Ears

When your office equipment service provider isn't well-configured with necessary resources and tools, and individual technicians are not consistently spending time in online training sessions, these clichés can fall like rain.

"We deliver world-class service." Heard that before? 

The phrase is an all-too-commonly heard pitch in an advertising campaign or during the sales process. It’s a bold claim, one that’s impossible to measure or define, and a phrase that falls flat the first time an unresolved issue surfaces.

Topics: Business Problems Office Equipment Service Training Copier Repair

Canon's Unified Firmware Platform: Keeping Pace With Security Updates

Canon’s Unified Firmware Platform (UFP) allows Canon imageRUNNER ADVANCE models to be updated with cutting-edge features, new functionality, and enhanced security measures on an ongoing basis.

For a runner, the challenge of keeping a steady, fast pace only grows stronger the longer the race goes on.

Hackers and cyberattacks are evolving faster than ever before. In response, necessary security updates often move at a sprinter’s pace, with no finish line to speak of. Meanwhile, your documents, your networks, and your devices need to stay "fresh" to protect against security threats … and obsolescence.

Topics: Office Equipment Document Security Canon USA Cybersecurity MFP Security

5 Reasons Your Business Should Consider a Temperature Screening Kiosk

Body temperature screening kiosks truly automate the process. These devices can read temperature in 1 second, and are ultimately designed to provide a safe environment for your employees, customers and visitors.

If you’ve made your way back to the office, you’re likely getting your temperature taken upon arrival.

Topics: Office Equipment Coronavirus Temperature screening kiosk

An Old Copy Machine Could be a Cyber Security Risk for Your Business

Have you thought much about that old, familiar copier in the corner? Its obsolescence might be costing you more than just maintenance headaches.

That old workhorse in the hallway just keeps running.

The decade-plus-old copier is almost part of the workplace family: The staff is familiar with it, and its reliability (even with the uptick in maintenance) makes it harder to justify incurring new costs. Unfortunately, comfort can sometimes breed complacency. 

Topics: Security Office Equipment Print Management Cybersecurity MFP Security

Office Equipment Service During COVID-19: What Should You Expect From Your Copier & Print Provider?

How do you know that your office equipment service provider is taking all the necessary preventative measures? How can you ensure that they are not potentially raising the risk of COVID-19 infection inside your workplace?

Copiers/MFPs sitting dormant for a good stretch of time are often overdue for service.

Rollers go flat, causing jams. Corona assemblies get ozone built in them and print quality takes a hit. Typically, preventative maintenance visits prevent occurrences like this, but throughout the pandemic, these routine check-ups have inevitably become scarce.

Topics: Canon Color Copier Office Equipment Coronavirus