The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


eGoldFax: Securing Your Cloud Fax Solution Even Further With ISO/IEC 27001

This certification isn't just about checking boxes. It has real-world benefits that directly impact your day-to-day faxing operations:

If your business depends on secure, compliant communication, especially in industries like healthcare, finance, legal, or government, you already know how critical it is to protect sensitive data. That’s why the security of your cloud fax system isn’t just a nice-to-have. It’s essential.

Today, we’re diving into a major milestone that brings even more peace of mind to your cloud faxing experience: Datamax cloud fax partner, eGoldFax, is now ISO/IEC 27001 certified. But what does that actually mean for you?

Topics: Office Equipment Cloud Cloud Technology Cloud Fax

10 Questions to Ask Your Next Potential Copier Lease Provider

Start by asking the right questions. These 10 will give you the clarity you need to make the smartest possible decision about your next copier lease.

Leasing a new office copier or multifunction printer isn’t just about picking hardware. It’s about choosing a long-term partner and setting a financial structure that shapes how your team works for the next several years.

Topics: Office Equipment Leasing LeaseCare Copier Repair Service In-house Leasing

Cloud Fax: How Healthcare Providers Are Doubling Fax Capacity—Without Doubling the Hassle

Today’s cloud-based fax solutions are purpose-built for healthcare environments. They offer seamless integration, stronger uptime, and a better experience for staff and patients alike.

Faxing is still an essential part of daily operations in healthcare. Whether it’s handling referrals, authorizations, or records requests, secure document exchange is non-negotiable. But traditional fax systems weren’t built for the demands of today’s fast-paced, high-volume environments.

More healthcare providers are discovering that modern, cloud-based fax solutions not only eliminate inefficiencies and reduce costs—they actually unlock new potential in their workflows.  According to HealthPoint, cloud faxing reduces IT inefficiencies, which can cost more than $8 billion annually.

Topics: Office Equipment Cloud Fax Cloud Technology

Canon imageFORCE: Elevating Your Printing Experience with These 4 Features

The imageFORCE series incorporates OLED (Organic Light-Emitting Diode) D2 exposure technology, which enhances print quality through improved light efficiency and precise exposure control.

The potential for an elevated, super productive printing experience has never been greater.

The Canon imageFORCE series (beginning with the imageFORCE C7165)  is designed to keep up with the evolving needs of businesses—offering high performance, intuitive operation, and powerful security features. Whether you're handling everyday printing or tackling more specialized jobs, these devices provide a seamless and efficient experience.

Topics: Canon Color Copier Office Equipment Canon USA

6 Reasons Your Copier Provider Keeps Sending Inaccurate Invoices... And What to Do About It

If your provider doesn’t have a solid review process for invoices before they’re sent, errors can slip through. This often happens in companies with understaffed or overwhelmed billing departments. 

In life and in business, there’s perhaps nothing more frustrating than repeating the same error over and over again.

Hold that thought. Inaccurate invoicing can be pretty frustrating for you, too. So, when your copier provider continues to send invoices that are either indecipherable or just flat-out wrong, it can put a major dent in the long-term partnership… regardless of the actual equipment performance.

Topics: Office Equipment Technology Support Print Management Printer

8 Tips for First-Time Copier Buyers to Avoid 'Rookie' Mistakes

The point is this: Purchasing a copier for the first time (and the proceeding times) can be a daunting task. We're here to help you avoid venturing down the copier procurement process with your proverbial shoes untied. 

We're all prone to a few rookie mistakes now and again.

Take Baltimore Orioles rookie outfielder Colton Cowser earlier this season. After teammate and veteran reliever Kimbrel's milestone, record-tying save to end the game, Colton caught the final out and promptly fired the ball into the fountains beyond the outfield wall at Kauffman Stadium. Sheepishly, he was forced to find a ballpark employee to help retrieve the ball from the bottom of the fountain so he could return it to Kimbrel.

Topics: Canon Color Copier Office Equipment Copier Repair Service

How to Build a Strong Print Security Culture at Your Company

Your organization’s security – including print security – should have its own well-defined persona because, frankly, procedures, solutions, and strategies are great but people are complicated.

We can all agree that as we peek ahead into 2024, cyber security was, is, and will remain a huge priority for businesses today. But are you and your employees all on the same page on how we get there? That's an entirely different question.

Topics: Office Equipment Document Workflow Print Management Datamax Culture Secure Printing

9 Print Management Tools That Help Fight IT Team Fatigue

A proficient IT administrator derives satisfaction from automating tasks to enhance productivity, responsiveness ... and positivity.

IT staff fatigue is a real thing. It’s an issue often explored in  Nexthink's Pulse Report. Back in May 2020, we learned that 43% of IT leaders cited increasing support tickets as their biggest challenge since the start of the pandemic. “Since then,” reads the report, “70% of tech leaders we polled said their ticket and call volume continue to spike, with a majority of those reporting increases up to 50%."

Topics: Office Equipment Print Management Secure Printing

12 Print Management Capabilities for K-12 Campuses to Explore

For schools and their print environment, it’s about managing print behavior and costs in order to maximize their allotted budget. Print Management can help with that.

Schools are unique animals when it comes to printing.

So many users. So many types of devices. So many types of documents, all of which are essential to classroom functionality. On top of that, the classroom (and technology therein) is changing rapidly. Whether education is conducted on-site, remotely, or in a combination of both, the technology utilized should seamlessly integrate with different educational applications and offer cost-effective features, enabling schools to make the most of their resources.

Topics: Canon Color Copier Office Equipment Print Management Canon USA Education Tips and Tools

5 In-Plant Printer Insights On Boosting Print Production Operations

Titled “Enhancing the In-Plant Product and Service Offering,” this white paper ultimately offers a window into the challenges In-Plant Printers are facing, and what certain outfits are doing to combat the hardships. 

Plain and simple: Peer learning is important. 

Your peers are often sources of untapped potential, be it sharing the latest and greatest, learning from others' mistakes, or just forging valuable connections and shifting the conversation from "I" to "we." But what about peers outside your facility, but within your own vertical space? Others in your industry can offer valuable insights that can positively impact your own operations moving forward.

Topics: Office Equipment Production Print Digital Print Finishing Equipment