The Datamax Thinking Blog

While you’re focused on securing your network against obvious threats like phishing attacks, ransomware, or firewall breaches, cybercriminals are slipping in through the least expected route: your office printers.

Imagine you’ve got a high-end security system for your house: Motion sensors, cameras, smart locks on every door. You’ve even got a guard dog. But out back, there's a rickety old gate swinging open in the wind. No lock. No light. Just a quiet, unnoticed way in.

This certification isn't just about checking boxes. It has real-world benefits that directly impact your day-to-day faxing operations:

If your business depends on secure, compliant communication, especially in industries like healthcare, finance, legal, or government, you already know how critical it is to protect sensitive data. That’s why the security of your cloud fax system isn’t just a nice-to-have. It’s essential.

Today, we’re diving into a major milestone that brings even more peace of mind to your cloud faxing experience: Datamax cloud fax partner, eGoldFax, is now ISO/IEC 27001 certified. But what does that actually mean for you?

Start by asking the right questions. These 10 will give you the clarity you need to make the smartest possible decision about your next copier lease.

Leasing a new office copier or multifunction printer isn’t just about picking hardware. It’s about choosing a long-term partner and setting a financial structure that shapes how your team works for the next several years.

Today’s cloud-based fax solutions are purpose-built for healthcare environments. They offer seamless integration, stronger uptime, and a better experience for staff and patients alike.

Faxing is still an essential part of daily operations in healthcare. Whether it’s handling referrals, authorizations, or records requests, secure document exchange is non-negotiable. But traditional fax systems weren’t built for the demands of today’s fast-paced, high-volume environments.

More healthcare providers are discovering that modern, cloud-based fax solutions not only eliminate inefficiencies and reduce costs—they actually unlock new potential in their workflows.  According to HealthPoint, cloud faxing reduces IT inefficiencies, which can cost more than $8 billion annually.

The imageFORCE series incorporates OLED (Organic Light-Emitting Diode) D2 exposure technology, which enhances print quality through improved light efficiency and precise exposure control.

The potential for an elevated, super productive printing experience has never been greater.

The Canon imageFORCE series (beginning with the imageFORCE C7165)  is designed to keep up with the evolving needs of businesses—offering high performance, intuitive operation, and powerful security features. Whether you're handling everyday printing or tackling more specialized jobs, these devices provide a seamless and efficient experience.

If your provider doesn’t have a solid review process for invoices before they’re sent, errors can slip through. This often happens in companies with understaffed or overwhelmed billing departments. 

In life and in business, there’s perhaps nothing more frustrating than repeating the same error over and over again.

Hold that thought. Inaccurate invoicing can be pretty frustrating for you, too. So, when your copier provider continues to send invoices that are either indecipherable or just flat-out wrong, it can put a major dent in the long-term partnership… regardless of the actual equipment performance.

The point is this: Purchasing a copier for the first time (and the proceeding times) can be a daunting task. We're here to help you avoid venturing down the copier procurement process with your proverbial shoes untied. 

We're all prone to a few rookie mistakes now and again.

Take Baltimore Orioles rookie outfielder Colton Cowser earlier this season. After teammate and veteran reliever Kimbrel's milestone, record-tying save to end the game, Colton caught the final out and promptly fired the ball into the fountains beyond the outfield wall at Kauffman Stadium. Sheepishly, he was forced to find a ballpark employee to help retrieve the ball from the bottom of the fountain so he could return it to Kimbrel.

Your organization’s security – including print security – should have its own well-defined persona because, frankly, procedures, solutions, and strategies are great but people are complicated.

We can all agree that as we peek ahead into 2024, cyber security was, is, and will remain a huge priority for businesses today. But are you and your employees all on the same page on how we get there? That's an entirely different question.

A proficient IT administrator derives satisfaction from automating tasks to enhance productivity, responsiveness ... and positivity.

IT staff fatigue is a real thing. It’s an issue often explored in  Nexthink's Pulse Report. Back in May 2020, we learned that 43% of IT leaders cited increasing support tickets as their biggest challenge since the start of the pandemic. “Since then,” reads the report, “70% of tech leaders we polled said their ticket and call volume continue to spike, with a majority of those reporting increases up to 50%."

For schools and their print environment, it’s about managing print behavior and costs in order to maximize their allotted budget. Print Management can help with that.

Schools are unique animals when it comes to printing.

So many users. So many types of devices. So many types of documents, all of which are essential to classroom functionality. On top of that, the classroom (and technology therein) is changing rapidly. Whether education is conducted on-site, remotely, or in a combination of both, the technology utilized should seamlessly integrate with different educational applications and offer cost-effective features, enabling schools to make the most of their resources.