If your provider doesn’t have a solid review process for invoices before they’re sent, errors can slip through. This often happens in companies with understaffed or overwhelmed billing departments.
In life and in business, there’s perhaps nothing more frustrating than repeating the same error over and over again.
Hold that thought. Inaccurate invoicing can be pretty frustrating for you, too. So, when your copier provider continues to send invoices that are either indecipherable or just flat-out wrong, it can put a major dent in the long-term partnership… regardless of the actual equipment performance.