The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


6 Reasons Your Copier Provider Keeps Sending Inaccurate Invoices... And What to Do About It

If your provider doesn’t have a solid review process for invoices before they’re sent, errors can slip through. This often happens in companies with understaffed or overwhelmed billing departments. 

In life and in business, there’s perhaps nothing more frustrating than repeating the same error over and over again.

Hold that thought. Inaccurate invoicing can be pretty frustrating for you, too. So, when your copier provider continues to send invoices that are either indecipherable or just flat-out wrong, it can put a major dent in the long-term partnership… regardless of the actual equipment performance.

Topics: Office Equipment Technology Support Print Management Printer

8 Tips for First-Time Copier Buyers to Avoid 'Rookie' Mistakes

The point is this: Purchasing a copier for the first time (and the proceeding times) can be a daunting task. We're here to help you avoid venturing down the copier procurement process with your proverbial shoes untied. 

We're all prone to a few rookie mistakes now and again.

Take Baltimore Orioles rookie outfielder Colton Cowser earlier this season. After teammate and veteran reliever Kimbrel's milestone, record-tying save to end the game, Colton caught the final out and promptly fired the ball into the fountains beyond the outfield wall at Kauffman Stadium. Sheepishly, he was forced to find a ballpark employee to help retrieve the ball from the bottom of the fountain so he could return it to Kimbrel.

Topics: Canon Color Copier Office Equipment Copier Repair Service

How to Build a Strong Print Security Culture at Your Company

Your organization’s security – including print security – should have its own well-defined persona because, frankly, procedures, solutions, and strategies are great but people are complicated.

We can all agree that as we peek ahead into 2024, cyber security was, is, and will remain a huge priority for businesses today. But are you and your employees all on the same page on how we get there? That's an entirely different question.

Topics: Office Equipment Document Workflow Print Management Datamax Culture Secure Printing

9 Print Management Tools That Help Fight IT Team Fatigue

A proficient IT administrator derives satisfaction from automating tasks to enhance productivity, responsiveness ... and positivity.

IT staff fatigue is a real thing. It’s an issue often explored in  Nexthink's Pulse Report. Back in May 2020, we learned that 43% of IT leaders cited increasing support tickets as their biggest challenge since the start of the pandemic. “Since then,” reads the report, “70% of tech leaders we polled said their ticket and call volume continue to spike, with a majority of those reporting increases up to 50%."

Topics: Office Equipment Print Management Secure Printing

12 Print Management Capabilities for K-12 Campuses to Explore

For schools and their print environment, it’s about managing print behavior and costs in order to maximize their allotted budget. Print Management can help with that.

Schools are unique animals when it comes to printing.

So many users. So many types of devices. So many types of documents, all of which are essential to classroom functionality. On top of that, the classroom (and technology therein) is changing rapidly. Whether education is conducted on-site, remotely, or in a combination of both, the technology utilized should seamlessly integrate with different educational applications and offer cost-effective features, enabling schools to make the most of their resources.

Topics: Canon Color Copier Office Equipment Print Management Canon USA Education Tips and Tools

5 In-Plant Printer Insights On Boosting Print Production Operations

Titled “Enhancing the In-Plant Product and Service Offering,” this white paper ultimately offers a window into the challenges In-Plant Printers are facing, and what certain outfits are doing to combat the hardships. 

Plain and simple: Peer learning is important. 

Your peers are often sources of untapped potential, be it sharing the latest and greatest, learning from others' mistakes, or just forging valuable connections and shifting the conversation from "I" to "we." But what about peers outside your facility, but within your own vertical space? Others in your industry can offer valuable insights that can positively impact your own operations moving forward.

Topics: Office Equipment Production Print Digital Print Finishing Equipment

4 Ways Cloud Print Management Unleashes Efficiency, Peace of Mind

Rather than relying on traditional on-premises print servers, cloud print management leverages internet-based technologies, enabling users to send and manage print jobs from any device, anytime, anywhere.

Thomas Edison's motto was said to be this: "There's a better way to do it — find it."

In today's fast-paced business world, finding more efficient methods for anything can be a game-changer, your print environment being no exception. Enter cloud print management, a printing solution that combines the power of the cloud with the convenience of printing, all of which gives your IT administrators and end users valuable Peace of Mind. For many organizations with a consistent need for printed documents, it's simply a better way to do it.

Topics: Printing Printer Management Office Equipment Print Management Printer Cloud Print

6 Ways Your Old Copier Could Be Telling You 'It's Time'

Whether it’s diminishing quality, limited functionalities, or the simple inability to find the right parts, there are certain signs that the office copier needs to be replaced.

Suffice it to say, your employees and your office copier develop a unique, oft-love-hate relationship over time.

From that glimmering first impression as the new device rolls into the office for the first time, to the frustrations with the inevitable paper jams, the employee and the device spend a lot of time together day in and out at the office, developing genuine familiarity. As a core hub for workflow functions, the copier is the consummate multi-tasker by printing, copying, scanning, faxing, and finishing to help move tasks forward in a routine manner.

Topics: Multifunction Copier Digital Copiers Office Equipment Copier Repair Secure Printing Copier Repair Service

Lost in Translation? Bridge Language Gap With Real-time Scan Solution

Lexmark’s Translation Assistant offers real-time document language translation at your fingertips.  

The language we use in business, on campus, or in the hospital waiting room has a great impact on those we serve. The responsibility to use language effectively only heightens when it serves not as a bridge to better communication, but as an unbreakable barrier.  

Topics: Healthcare Solutions Office Equipment Education Tips and Tools Document Solutions

7 Stats That Tell Your Copier Company's True Value to Your Team

When choosing your next copier provider, analytics help you make the right decision. These 7 stats help tell the story.

With the opening days of baseball in tow, diamonds are once again becoming sports fans’ best friends across the country.

Though the lore of the game lives deeply in American tradition, it’s changed, recent rules changes notwithstanding. Though baseball has long been a stat-driven affair, a new and emerging set of analytics (OPS, WHIP, WAR) help develop a new understanding of a player’s true value to his team.

Topics: Office Equipment Print Management Canon USA Copier Repair Copier Repair Service