The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


Copier Service Sabermetrics: What are Your Technology Partner's Performance Numbers?

Just as Sabermetrics is utilized by baseball front offices to gain a competitive advantage, explore just how metric-driven Datamax is; and how we showcase our service responsiveness and strength by constantly measuring powerful metrics.

America’s national pastime today is a game more and more driven by analytics.

Sabermetrics is described as the empirical analysis of baseball through statistics, used to predict the performance of players. Simple box-score elements like hits, runs and errors have given way to stats like WAR (wins above replacement), BABIP (batting average on balls in play), ISO (isolated power) and DIPS (defense-independent pitching statistics). In today’s “scouts” vs. “stats” era, these exhaustive numbers go beyond what a scout’s gut may say, to actually predicting level of success.

Topics: Business Problems Digital Copiers Technology Pain Creating Raving Fans Net Promoter Score