The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


19 Reasons Why It’s Hard to Say How Much a Copier Costs

While it’s annoying to hear “it depends” when you ask us how much a copier is, it’s also the truth. Here’s why.

One of the most common questions (if not THE most common question) every copier dealership is asked is some variation of “How much is a copy machine going to cost me?”

Our sales team is asked that all the time.

The answer is (really!): it depends.

I’ll explain why.

Topics: Printer Management Solutions Canon Color Copier Multifunction Copier Digital Copiers Healthcare Solutions Office Equipment Legal Solutions Leasing

A Winning Copier Gameplan: Canon Plus Training Plus Datamax Arkansas Equals Superior Service

Winning copier service doesn't just happen. You have to practice and train for it. That's what we do.

Every vendor promises speedy and reliable service, but until you have a problem with your office equipment, you really can’t be sure. Sadly for their customers, many of our competitors are also unsure - sending rookie technicians out in the field with little or no training at all. Or, maybe they’ve had training, but it’s basic training, at best, inside their dealer’s four walls.

This kind of approach is like putting in a quarterback who can’t throw the distance, let alone a spiral. You just can’t win with this scenario.

Not at Datamax - we believe in training all of our employees to help our customers WIN. We get you back in the game as soon as humanly possibly with services delivery approach hyper-focused on response, resolution, and first call completion.

Topics: Canon Color Copier Digital Copiers

Canon Comes Out on Top for Law Firm Copiers

Research shows that law firms love Canon copiers.

You see a lot of natural combinations out there. Chocolate and peanut butter, steak and eggs, and wine and cheese are a few classic pairings. What doesn't fall so easily into place are the services that support a major business investment, such as your production printer and your digital copier.  

The pre-sales process goes smoothly, but you often find yourself left hanging after you sign on the dotted line. At Datamax, we put a lot of resources into the after-sales support process. Our technical support team works together with the top manufacturers, such as Canon, to learn everything they need to know for high-quality support. Our dedication to after-sales support has earned us recognition from Canon's Association of Technical Service Professionals (ATSP). 

Topics: Insider Canon Color Copier Multifunction Copier Did you know? Digital Copiers Automation Legal Solutions Canon USA

Did you know there IS an app for that on your copier?

Everything and everyone in an office needs to be as productive as possible. Did you know you could extend the productivity benefits of your copier with an App?

Most companies don’t realize that there’s an "app for that" on their copier. Take a look at your multifunctional printer (MFP) and visit the apps screen. If you have a Canon copier then you can literally download an app from the Apple App Store. If you visit the Document Distribution and Management page on the Canon Copiers website, you can see the types of apps supported by color copiers, black and white copiers, and production printing systems. 

Topics: Canon Color Copier Did you know? Apps