The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


4 Key Questions Before Dialing In on Your Cloud-based Phone System

Not all UcaaS providers are created equal. Whether you're speaking with a local provider, or simply searching for online vendors at large, it's important to dig in a little deeper to ensure that you're not ultimately disappointed with your solution.

Due diligence is a natural part of any purchasing decision. But where to start? 

The advantages associated with Unified Communications as a Service (UCaaS) are becoming increasingly clear for organizations today. Seamless collaboration under a single platform. A solution that goes where you go (especially beneficial in a hybrid/remote work environment). Potential cost savings, easy scalability, and centralized management, to name a few.

Topics: Productivity Tips and Tools Unified Communications VoIP Phone System Remote Workforce Planning Remote Work

UCaaS Ensures Flexibility, Simplicity in a Hybrid Work Environment

Hybrid work isn’t a static concept – by nature, it implies that where people work will change over time, so your communication solution has to embody elasticity.

Legendary UCLA Coach John Wooden used to preach to players that “flexibility is the key to stability.”

Disruption and adversity are everyday realities in sports. From the unexpected injury, a late-inning comeback, a defensive halftime adjustment, or a controversial call; the ability to recognize and adapt are keys to success on the playing field.

Topics: Unified Communications VoIP Phone System Coronavirus Remote Workforce Planning Work From Home Hybrid Office

Covering COVID-19: Our 10 Most-Read Blogs of 2020

Over the last 9 months, we’ve worked hard to answer COVID-19-related questions, to provide resources, to deliver the content that mattered most to our customers, in an unprecedented time for businesses everywhere.

We'd love to shake your hand, but an elbow bump will do for now. Either way, we sincerely appreciate you reading in 2020! 

Our year at the Datamax Thinking Blog kicked off with a New Year's-themed article, “6 Resolutions Your Business Technology Partner Must Truly Value in 2020.” It detailed characteristics that businesses should seek in any technology vendor relationship they engage with: Traits like “the ability to respond – and resolve,” “the creativity to dig deeper,” and “the worthiness of your trust.” 

Topics: Partnering Cybersecurity Unified Communications Coronavirus Remote Workforce Planning Work From Home

Post-Pandemic: Taking the Work From Home Plunge Long-Term

Fifty-seven percent of small and midsized business owners who increased remote working due to the COVID-19 pandemic said they will likely maintain the option for employees in the long term.

What happens as we move past the COVID-19 pandemic?

It’s a universal question faced by businesses right now. And while the Internet is abuzz with post-pandemic postulation, a vast amount of uncertainties still loom.

Topics: Unified Communications Coronavirus Remote Workforce Planning Remote Work Work From Home

A Remote Reality: 3 Communication Tips That Bridge the Gap in Work-From-Home Productivity

Communication solutions such as video conferencing go a long way in bridging that collaborative gap between office and home. But they must be used strategically.

The Remote Reality: It's one that all organizations are coming to terms with in recent weeks. As the impact surrounding COVID-19 continues to set in, IT personnel are scrambling to set up "work from home" scenarios. Business executives are left with a variety of tough decisions about this suddenly scattered workforce. And employees?

Topics: Unified Communications Coronavirus Remote Workforce Planning Remote Work

How Businesses Can Help Employees Securely Work From Home

With the likely increase in remote work, companies will have to prepare in various ways to avoid cybersecurity risks or interruptions to business.

As the coronavirus (COVID-19) continues to spread uncertainty regarding routine business operations, employee safety stands as a top concern for employers ... as does network management and IT security.

Topics: Managed Network Services Network Management IT Consulting Business Continuity Network Security Cybersecurity Coronavirus Remote Workforce Planning Managed Services Provider

Work Remotely The Right Way: A Seven-Point Checklist

In your shift from the cubicle to the couch, consider these tips to help make the best use of both technology and your time.

From suit to sweatpants? Fantastic.

But there’s more to remote work than leveraging the comforts of your home.

While working remotely, an increasingly escalating trend amid COVID-19, does have its aesthetic appeal, a certain due diligence is necessary for employees to maintain their level of professionalism while maximizing their at-home productivity.

Topics: Unified Communications Coronavirus Remote Workforce Planning Cloud Technology Remote Work

10 Relevant Statistics Regarding Remote Work in 2020

How organizations accommodate and — more importantly, manage – remote work moving forward should involve an important discussion with their trusted technology partner.

Working remotely – it’s an upward workplace trend that has escalated tremendously since the events surrounding COVID-19 began affecting businesses recently.

Topics: Network Management Unified Communications Coronavirus Remote Workforce Planning Cloud Technology Remote Work

Continuity Of Voice In Disaster (COVID-19): Prepared to Work Remotely?

While the impact of the virus is yet to be determined, the COVID-19 outbreak serves as one poignant example of the need for agility, flexibility and cohesion in the way organizations communicate (via voice or data) and conduct business.

What happens when working remotely ceases to be a luxury … and starts to become a necessity?

With the series of events unfolding surrounding the Coronavirus, employers are making operational adjustments to comply with a quickly-evolving public narrative — one that may soon include a work-from-home strategy.  Given these circumstances, how do businesses maintain effective communication with customers? With their team? How do they preserve standard business operations if employees aren't at the office? 

Topics: Network Management Unified Communications Coronavirus Remote Workforce Planning

7 Proactive Steps SMBs Can Take Amid the Coronavirus Outbreak

While the series of events surrounding COVID-19 may leave business owners seemingly with their hands tied, there are proactive steps that can alleviate concerns, ensure healthy practices, and sustain productivity for the days and weeks ahead.

As our nation and our world continues to deal with the coronavirus and its impact, small businesses find themselves on the front lines of this outbreak.

Topics: Office Equipment Business Continuity Disaster Recovery Coronavirus Remote Workforce Planning