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10 Relevant Statistics Regarding Remote Work in 2020


How organizations accommodate and — more importantly, manage – remote work moving forward should involve an important discussion with their trusted technology partner.

Working remotely – it’s an upward workplace trend that has escalated tremendously since the events surrounding COVID-19 began affecting businesses recently.

As new developments come to light regarding this outbreak, relevant questions regarding remote work are raised, such as:

  • How do we communicate without the familiar office phone system and company phone directory readily available?
  • How do we conduct employee meetings now that we’re no longer together in the office?
  • Do all employees have the same understanding of communication availability and responsiveness, work schedule, and work output as the executive team?
  • Are home computers and the Internet service from employee homes adequate for remote working? What kind of work can be conducted given these potential limitations?


As these questions linger, one thing’s certain: How organizations accommodate and — more importantly, manage — remote work moving forward should involve an important discussion with their trusted technology partner.

10 Relevant Statistics Regarding Remote Work in 2020

  • Between 2005 to 2017, there was a 159% increase in remote work. In 2015, 3.9 million U.S. workers were working remotely. Today that number is at 4.7 million, or 3.4% of the population. (Flexjobs and Global Workforce Analytics)
  • 77 percent of organizational leaders believe that adding work applications to their mobile phone has made them more productive in their job.  (Intermedia)
  • Roughly 62% of employees between 22 and 65 say they work remotely at least occasionally, (Owl Labs)
  • Email is the primary method of communication for remote workers, followed by instant messaging, and video chat. (CoSo Cloud)
  • By 2028, 73% of all departments will have remote workers. (Upwork)
  • 53% of remote workers say they're less likely to take time off than they would be if they worked at their business's location. (CoSo Cloud)
  • 86% of people feel that working remotely reduces stress. (FlexJobs)
  • If they could, 99% of people would choose to work remotely, at least part-time, for the rest of their careers. (Buffer)
  • The amount of people who work remotely at least once per week has grown by 400% since 2010(GetApp)
  • 69% of millennials will trade other benefits for flexible work options including remote work. (IWG)

These statistics indicate that employee tools must support the new workforce – tools like Unified Communications as a Service (UCaaS). UCaaS can improve productivity in the workplace, empowering employees to communicate on their terms, and get more done.

Are you ready to start the conversation about the evolving workplace? About how cloud communications can help accommodate and manage an increasingly mobile workforce?

Schedule your Unified Communications Assessment by clicking below!

Schedule Your Unified Communications Assessment! ›

Topics: Network Management Unified Communications Coronavirus Remote Workforce Planning Cloud Technology Remote Work