PrintView, our Remote Device Monitoring & Management Program, predictively handles basic copier repair service and supply needs... so you can get back to work.
With PrintView™, we'll take on everyday responsibilities like communicating basic copier repair service needs, toner replenishment and meter readings, and releasing your print-related IT and administrative burden.
Utilizing Canon ImageWare Remote + Snapshot and ECI FMAudit,™ PrintView not only automates routine copier repair service tasks. It gives your Datamax technician direct, remote access to device service data, enhancing technical insights PRIOR to dispatch.
With the activation of PrintView (powered by ImageWare Remote + SnapShot) your Canon copier delivers immediate and accurate notification of errors, jams, and alerts by e-mail to your Datamax service team, expediting the dispatch and service resolution process.
(*For Canon Brand Copiers only.)
PrintView gives your technician a full view of equipment service data remotely from their mobile device. With this, they are equipped with relevant device insights prior to arrival.
The result? A significantly higher rate of First Call Service Resolution, and more uptime for you.
By automating low toner alerts across your entire fleet utilizing PrintView (powered by FMAudit™), your necessary replacement supplies are shipped to your location before business gets interrupted. You also eliminate the management and storage of large, diverse onsite supply inventories.
Manually collecting and reporting meters can be an arduous, thankless task. Especially if you don't know where to look.
Remove that hassle with PrintView. Schedule the automatic transmission of meters to not only ensure the invoice you receive is what you expect, but also leverage accurate meter data to better balance print usage and manage costs moving forward.