The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


Find Out if Your Copier Repair Service Provider is 'Up to Snuff'

Whatever may be keeping you (and your equipment) down, reliability, efficiency, and general technician "know-how" are key factors in choosing your next copier repair provider.

"Up to Snuff." It's an old phrase that we all seem to decipher as "meeting a required standard," yet the origins of this familiar saying are unclear; furthermore, how a reference to smokeless tobacco came to describe "of good quality" is a little bewildering.

Subpar service, be it at your home or in your office, is more than bewildering...definitely time-consuming... and beyond frustrating. Your office equipment is no exception.

Topics: Canon Color Copier Training Office Equipment Technology Support Canon USA Service Training

10 Tiresome Copier Service Clichés That May Be Ringing In Your Ears

When your office equipment service provider isn't well-configured with necessary resources and tools, and individual technicians are not consistently spending time in online training sessions, these clichés can fall like rain.

"We deliver world-class service." Heard that before? 

The phrase is an all-too-commonly heard pitch in an advertising campaign or during the sales process. It’s a bold claim, one that’s impossible to measure or define, and a phrase that falls flat the first time an unresolved issue surfaces.

Topics: Business Problems Office Equipment Service Training Copier Repair