The Datamax Thinking Blog

Unified Communications as a Service (UCaaS) is an all-in-one cloud communications platform that brings your organization a business phone system, chat, video conferencing, business texting, file sharing and storage, and much more. 

Is your business phone system putting your business on hold?

Your customers need to reach you... no matter what. Your colleagues are seeking new ways to collaborate and communicate, whether in the office, out in the field, or working from home.  Has your legacy analog phone system served you well? Perhaps it has. But have you done any due diligence on the potential advantages of modernizing your business communications with a move to the cloud?

Not all UcaaS providers are created equal. Whether you're speaking with a local provider, or simply searching for online vendors at large, it's important to dig in a little deeper to ensure that you're not ultimately disappointed with your solution.

Due diligence is a natural part of any purchasing decision. But where to start? 

The advantages associated with Unified Communications as a Service (UCaaS) are becoming increasingly clear for organizations today. Seamless collaboration under a single platform. A solution that goes where you go (especially beneficial in a hybrid/remote work environment). Potential cost savings, easy scalability, and centralized management, to name a few.

How do healthcare organizations keep up to speed with patient expectations? How do they engage the right channels to connect to both consumers and their staff?

You only have to spend 1 minute in a hospital to understand just how much healthcare staff remains constantly “on the move.”

As nurses scurry from room to room, wing to wing, and doctors serve in multiple locations on any given day (or completely remotely), there are new waves of movement inside healthcare: Mobile clinics are on the rise, telehealth has exploded, and (perhaps most notably), the patient expectation has evolved.

Hybrid work isn’t a static concept – by nature, it implies that where people work will change over time, so your communication solution has to embody elasticity.

Legendary UCLA Coach John Wooden used to preach to players that “flexibility is the key to stability.”

Disruption and adversity are everyday realities in sports. From the unexpected injury, a late-inning comeback, a defensive halftime adjustment, or a controversial call; the ability to recognize and adapt are keys to success on the playing field.

With a cloud-based phone system, organizations can increase collaboration and accelerate communication throughout their workday. But what are some of the features that cut through the distraction, and release the true power of mobility?

Scientist Arthur C. Clarke's words in 1962 certainly foreshadowed today's business technology environment: “Any sufficiently advanced technology is indistinguishable from magic.”

If the need for speed still exists within your workspace, these business communication solutions can help keep collaboration afloat, launch communication avenues relevant to today's work culture, and keep your team gliding smoothly across the waters of everyday business.

Much like humans, it’s amazing what companies will do when they have to, and how little they will do when the water seems calm.

Do you own the modern collaboration tools that these young professionals will be expecting as they enter the workplace? Time to consider a Communications Platform that translates better with Gen Z's sixth sense - technology?

Baby Boomers, Gen Xers, and even Millennials have adapted to and learned to utilize great technology advancements in the last 20 years. For the emerging generation in today's workforce, it just comes naturally.

Meet Generation Z. Raised on the Internet with a smart phone or tablet in hand, this generation has an ingrained connection to technology from their very beginning. The newest members of today’s professional workplace, GenZers were born between 1997 and 2010,  and make up 25.9 of the US Population.  Technology has often been described as Gen Z's sixth sense. 

Here’s a step-by-step (or stage-by-stage) approach to getting the most out of your new cloud communications system—with a fast roll-out and zero downtime.

Depending on the age of your business phones and current technology infrastructure, moving to a cloud-based communications system can seem like a daunting task. A complete uphill climb.

It doesn’t have to be.

It's an old, universal truth: effective communication is key to team and organizational success. Without adapting to more intuitive, better integrated communication and collaboration tools, organizations will continue to hit the same communication barriers again and again. 

There’s this joke about millennials. Give a millennial a smartphone and he’ll live for a day… any longer than that and he’ll become a mindless, soulless, social media zombie.

Yes, it’s an all-too-common dig — a boomer scoffing at the 20-something across the room with his face buried in his phone. But all jokes aside, the next generation of communication systems and devices is transforming the way we work. With millennials now making up the largest generation in the U.S. labor force, the definitions of both “workplace” and “workday” are becoming steadily more hazy.