The Datamax Thinking Blog

Whether it’s diminishing quality, limited functionalities, or the simple inability to find the right parts, there are certain signs that the office copier needs to be replaced.

Suffice it to say, your employees and your office copier develop a unique, oft-love-hate relationship over time.

From that glimmering first impression as the new device rolls into the office for the first time, to the frustrations with the inevitable paper jams, the employee and the device spend a lot of time together day in and out at the office, developing genuine familiarity. As a core hub for workflow functions, the copier is the consummate multi-tasker by printing, copying, scanning, faxing, and finishing to help move tasks forward in a routine manner.

When choosing your next copier provider, analytics help you make the right decision. These 7 stats help tell the story.

With the opening days of baseball in tow, diamonds are once again becoming sports fans’ best friends across the country.

Though the lore of the game lives deeply in American tradition, it’s changed, recent rules changes notwithstanding. Though baseball has long been a stat-driven affair, a new and emerging set of analytics (OPS, WHIP, WAR) help develop a new understanding of a player’s true value to his team.

When your office equipment service provider isn't well-configured with necessary resources and tools, and individual technicians are not consistently spending time in online training sessions, these clichés can fall like rain.

"We deliver world-class service." Heard that before? 

The phrase is an all-too-commonly heard pitch in an advertising campaign or during the sales process. It’s a bold claim, one that’s impossible to measure or define, and a phrase that falls flat the first time an unresolved issue surfaces.