The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


7 Stats That Tell Your Copier Company's True Value to Your Team

When choosing your next copier provider, analytics help you make the right decision. These 7 stats help tell the story.

With the opening days of baseball in tow, diamonds are once again becoming sports fans’ best friends across the country.

Though the lore of the game lives deeply in American tradition, it’s changed, recent rules changes notwithstanding. Though baseball has long been a stat-driven affair, a new and emerging set of analytics (OPS, WHIP, WAR) help develop a new understanding of a player’s true value to his team.

Topics: Office Equipment Print Management Canon USA Copier Repair Copier Repair Service

10 Tiresome Copier Service Clichés That May Be Ringing In Your Ears

When your office equipment service provider isn't well-configured with necessary resources and tools, and individual technicians are not consistently spending time in online training sessions, these clichés can fall like rain.

"We deliver world-class service." Heard that before? 

The phrase is an all-too-commonly heard pitch in an advertising campaign or during the sales process. It’s a bold claim, one that’s impossible to measure or define, and a phrase that falls flat the first time an unresolved issue surfaces.

Topics: Business Problems Office Equipment Service Training Copier Repair