The Datamax Thinking Blog

How do healthcare organizations keep up to speed with patient expectations? How do they engage the right channels to connect to both consumers and their staff?

You only have to spend 1 minute in a hospital to understand just how much healthcare staff remains constantly “on the move.”

As nurses scurry from room to room, wing to wing, and doctors serve in multiple locations on any given day (or completely remotely), there are new waves of movement inside healthcare: Mobile clinics are on the rise, telehealth has exploded, and (perhaps most notably), the patient expectation has evolved.

Do you own the modern collaboration tools that these young professionals will be expecting as they enter the workplace? Time to consider a Communications Platform that translates better with Gen Z's sixth sense - technology?

Baby Boomers, Gen Xers, and even Millennials have adapted to and learned to utilize great technology advancements in the last 20 years. For the emerging generation in today's workforce, it just comes naturally.

Meet Generation Z. Raised on the Internet with a smart phone or tablet in hand, this generation has an ingrained connection to technology from their very beginning. The newest members of today’s professional workplace, GenZers were born between 1997 and 2010,  and make up 25.9 of the US Population.  Technology has often been described as Gen Z's sixth sense. 

Here’s a step-by-step (or stage-by-stage) approach to getting the most out of your new cloud communications system—with a fast roll-out and zero downtime.

Depending on the age of your business phones and current technology infrastructure, moving to a cloud-based communications system can seem like a daunting task. A complete uphill climb.

It doesn’t have to be.

The risks associated with traveling the vast cybersecurity landscape unprepared? It’s bound to be overwhelming. Achieving balance is essential. 

Traversing a national park bigger than the state of Rhode Island? It can be awe-inspiring, if not a bit overwhelming.

Rugged yet beautiful landscapes greeted us everywhere we turned, including, notably, Balanced Rock in Big Bend National Park. The trail leading to to the rock formation was filled with scarce,  dusty desert floor surrounded by piles of boulders; the path was difficult to follow if you weren’t paying attention. But the rewards are worth the careful navigation – a huge boulder balanced and suspended overhead by two others, but also, just underneath it, a beautifully framed window into the distant mountains.

Before proceeding with a Managed IT partner, it's important to set up checkpoints that ultimately secure your return on technology investment.

In the process of securing a competitive business advantage, organizations are moving fast toward the growing trend of outsourcing.

It stands to reason. Finding a trusted team in any particular business function – be it finance, technology or other – gives companies the opportunity to reduce costs, focus more on core business goals and planning, and also benefit from the specific expertise of these professional service organizations.

Managed Network Services (MNS), more than anything else, offers freedom. Freedom to focus on your business. Freedom to become strategic and forward thinking about technology – how it can actually become performance enhancing.

Small to medium-sized businesses, in rising numbers, have heeded the call to make cybersecurity a top priority for their organization.

After years of preaching/pleading from Managed Service Providers, coupled with thousands (millions?) of blog posts devoted to the topic, most SMBs today recognize that when it comes to data breaches, “it can happen to me.”

The cloud has become an increasingly familiar and very practical tool for businesses of all sizes to embrace, whether that’s for backup storage, endpoint security or any number of cloud-based software solutions. 

When it comes to cloud technology and the future, the possibilities are as wide open as the sky above us.

A Managed Network Services program fine tunes and establishes control over all the moving components of your network. 

Your business's network steadily hums along, serving its intended purpose with what seems like relative ease. That is, until an unexpected breakdown occurs and you begin to feel the weight of every IT issue bearing down on your office's productivity.

What seems effortless can quickly become overwhelming. What traditionally seemed like a routine method for handling IT could today be more a beast of burden for your business.

You have a lot of options on the market when you make a technology purchase. The best solution for your business isn't determined solely by the price, the feature set, or how fast the vendor gets it to your doorstep.

Every year, I learn more about copiers, document management, workflow, and, increasingly, managed IT topics.

I do my best to pass on what I learn to you.

Here are the 11 most popular posts in 2017. They cover a range of topics:

• Why you should update old equipment (while I didn’t get into it, this goes for most office technology – not just your copiers!)
• HIPAA compliance issues
• The value of PDF and automated Bates Stamping for law firms
• And some thoughts on costs

Read on for insights into those topics – and more – to get yourself ready for 2018! 

Security isn’t always top of mind, especially when it comes to your employees. Make sure you and your employees aren’t doing any of these six things.

We’ve all had that “kick yourself” moment after something you had a second thought about tragically comes to fruition. We know it could have been prevented, and it was just plain stupid not to have taken the simple steps needed to prevent the mistake.

We take a lot for granted as humans, especially when it comes to securing our data. In fact, did you know that in your office right now it’s likely that 40% of your employees have their passwords stored on their devices in a Word document? Almost half! Not so secure right? 

Despite all the cyber security threats you hear about in the news, the simple fact is that the people within your business are far more of a threat than any software application that you are using. If you’ve ever had second thoughts about your company’s cybersecurity, take a few minutes to check yourself and make sure that you are NOT doing any of the following: