The Datamax Thinking Blog

Whatever may be keeping you (and your equipment) down, reliability, efficiency, and general technician "know-how" are key factors in choosing your next copier repair provider.

"Up to Snuff." It's an old phrase that we all seem to decipher as "meeting a required standard," yet the origins of this familiar saying are unclear; furthermore, how a reference to smokeless tobacco came to describe "of good quality" is a little bewildering.

Subpar service, be it at your home or in your office, is more than bewildering...definitely time-consuming... and beyond frustrating. Your office equipment is no exception.

Without change management, you won't get the most out of your new technology.

People don't even want to change their coffee order at the café in the morning, let alone the technology they've used every day for years. You want to improve productivity through new technology, such as a new customer relationship management system or digital copiers, but don't let yourself get distracted by the shiny data sheet in front of you.

You need to consider the people who are going to use these solutions on a daily basis. They don't care about the technical specifications of what you're bringing in, and they're going to dig their heels in if you don't have a plan ahead of time.

Not everyone needs to understand the intricacies of how to do everything on the equipment, but understanding the capabilities of the office copier(s) could save money.

Everyone in your office knows how to use the copier, right? 

If you mean do they know enough to copy a document or print to the copier or printer, then you’re right. 

But . . .