"You Ask. We Answer." Blog

With UCaaS, you cut down on the number of third-party software solutions you’re using to support communications.

Maybe you’re holding onto that legacy phone system because you’re worried about change, or it's just comfortable keeping everything "as is."  Or maybe you’re concerned about the cost of an upgrade. Either way, your old POTS (Plain Old Telephone System) is likely costing too much and not delivering the value and capabilities one should expect today.

We'll share 4 communication advantages a UCaaS solution offers for a remote work environment. 

Whether it was an effort to cut overhead costs, a pandemic, or a February "snowmageddon," many businesses have given great thought over the past 18 months to what a long-term (or short-term ) remote work plan looks like. Even as businesses return to the office, and regardless of what the next 12 months bring, a remote work strategy addresses an undeniable trend in today's workplace and remains a viable exercise for a business' back pocket.  

How does a cloud-based phone service scale with my business vs. an on-premises phone? If I need to add employees or move/eliminate existing services, how rapidly can I do so without capital investments and a bevy of on-site technicians?

Business needs change quickly for organizations today. Employees leave. Business grows. Positions and departments evolve. As the necessity for available technology “now” increases, the desire for fast, painless scalability is, well, off the scales (so to speak).

The legacy phone system you're accustomed to (and the one you may be considering now) could be failing you — and your business — behind your back.  Here's 4 ways. 

Despite continuous technology advancements, people still relate to people. And a phone call provides that human connection that helps drive sales and business development.

GoMeet Video Conferencing creates smarter, faster, engaging and actionable meeting experiences. Here are a few of the benefits and features of both the video conferencing and webinar components.

Organizations have countless options as they shop and search for business video conferencing solutions. GotoMeeting. Zoom. Skype. WebEx … to name a few. As businesses scramble to enable a remote workforce, what is GoMeet, and what are its capabilities?

The Remote Work Assessment and Remote Work Checklist below are no substitute for a comprehensive disaster recovery plan. However, they may provide a beginning point for companies to plan for remote working or, if already engaged, for optimizing and improving productivity.

Disaster planning is one of the most underappreciated aspects of executive leadership – until a disaster strikes. The current situation with COVID-19 is different from familiar disasters such as hurricanes, tornadoes, and earthquakes regarding property loss and damage; however, its growing impact on our daily lives is becoming just as profound and disruptive.

In light of the coronavirus pandemic, Datamax, through its CommCare Program, is offering its “GoMeet” remote meeting, video conferencing, and webinar software tools for FREE through December 31, 2020. 

Editor's Note: The deadline for this promotion has passed since the blog was originally published. 

As an employer, are you suddenly asking yourself: How can employees be here, without really being here? There are projects to be shared, customers to be cared for, and meetings still to be conducted.

The makeup of, and the costs associated with, your next-generation business phone system will depend on several factors, which we will outline with 5 key components.

If you’ve done your homework, you’ve realized that cutting the cord on your POTS (Plain Old Telephone Service) and embracing next generation communication technology will serve your organization well moving forward — from both a productivity and potentially cost-savings standpoint.