We'll look at five key areas that help you vet copier/office equipment companies and narrow your search in the Hot Springs area.
You wouldn’t just go online and simply click “purchase” for medical services. You’d do your due diligence to properly vet qualified consultation, expertise and ongoing support for your long-term health.
Purchasing office equipment is similar.
Sure, copiers and printers are available online. But if you’re a business, you’re buying more than a box that prints and scans. With the right partner, you’re gaining ongoing solution expertise and professional consultation on building business productivity and increasing efficiencies across your office.
So in your vetting process, how do you find the best copier company in the Hot Springs area? There are a number of manufacturer and independent dealer options. We’re here to help guide that search process.
Many, but not all, copier manufacturers give buyers the opportunity to buy directly from them, including – to some degree - installation and support. Buyers also have the option to buy from a local authorized dealer, who will often represent a number of different manufacturers and provide a local presence for your ongoing needs.
When looking at some of the major copier manufacturers (like Canon, Xerox, Lexmark, Konica Minolta and Ricoh), consider researching accolades from such organizations as Buyers Lab Inc. A division of Keypoint Intelligence, BLI provides information and reports on the imaging industry regularly.
A few things to consider:
Or is it a quick chat and a quote?
Just as any doctor should know that every patient is unique, so is every print environment. A strategic technology partner, before ever presenting a specific solution, should have a number of questions to ask, and a process in place for better understanding your business, and its workflow.
Ask what kind of print assessment or Discovery process a vendor has available. A few questions that should be asked:
Regardless of what you buy from whom, you can count on a misfeed or jam somewhere down the road. Oh, and these devices need regular toner replenishment, too. Level of service is an insurmountably important factor when choosing a copier company. What you should be asking:
Just as in a car purchase, this office equipment will be around for a while, so you want to make sure any decision you make is financially sound. Here are a few questions you should consider when vetting your copier companies.
The ability to consolidate technology solutions to services into one vendor (and one phone call)? It just makes life easier for a business owner or IT Director. Other services you might ask about:
In the end, don’t just click “purchase” without asking questions first. Do your homework. In the meantime, if you would like to learn more about how Datamax can help you cultivate your communications, control your print, consolidate your content, and capitalize on your IT, we'd love the opportunity to visit. Click below to set up your print assessment!