Unified Communications as a Service (UCaaS) is an all-in-one cloud communications platform that brings your organization a business phone system, chat, video conferencing, business texting, file sharing and storage, and much more.
Is your business phone system putting your business on hold?
Your customers need to reach you... no matter what. Your colleagues are seeking new ways to collaborate and communicate, whether in the office, out in the field, or working from home. Has your legacy analog phone system served you well? Perhaps it has. But have you done any due diligence on the potential advantages of modernizing your business communications with a move to the cloud?
Unified Communications as a Service (UCaaS) is an all-in-one cloud communications platform that brings your organization a business phone system, chat, video conferencing, business texting, file sharing and storage, and much more. From scalability to simple uptime, it might be worth your consideration.
Here are a few of the main differences.
There are several differences, starting with the location of equipment: In an on-premises phone system, all the hardware, including the PBX (Private Branch Exchange) and servers, are physically located on the organization's premises. This means that the organization has full control over the equipment and its maintenance. In a cloud phone system, the hardware and infrastructure are hosted and maintained by a third-party service provider in their data centers. Organizations access and use the phone system through the Internet, and they don't need to manage the physical equipment.
Second, consider the upfront costs. Setting up an on-premises phone system typically involves higher upfront costs for purchasing and installing the necessary hardware and software. This includes the PBX, phones, and infrastructure. Cloud phone systems usually have lower upfront costs because organizations don't need to invest in on-site hardware. Instead, they pay a subscription or usage-based fee to the service provider.
Finally, there are ongoing maintenance factors. With on-premise, organizations are responsible for the ongoing maintenance, updates, and repairs of their on-premises phone systems. This can require dedicated IT staff and resources. In the cloud, maintenance, updates, and technical support are typically handled by the cloud phone system provider. This can reduce the burden on the organization's IT department.
Where people work, and how they choose to communicate, continues to transform. Whether employees are at home, at the office, or simply on the go, they need an office communications platform that moves with them. Enter Datamax CommCare, a UCaaS system designed to fit the communication needs of your organization. Click to learn more and schedule your visit with a Datamax Communications Specialist!
SOURCE: Intermedia