Adam Smith (pictured with Arden Toney) is just one example of how our St. Louis team helps set the stage for customer experience (and our own!) Accounting is where Adam steps in. Read more about him and the St. Louis team below. We've got a lot to talk about!!
Which is a shame, really. Not only does he hold a critical role in our organization (staff accountant), but he has a warm, genuine demeanor and is just as happy to chat about numbers as he is hunting, fishing, and his girls’ emerging softball season. Adam represents in many ways the St. Louis team at large, who help facilitate the internal AND external customer experience every day, but do so without the same visibility of some key players in Texas and Arkansas.
A Stage Crew is a theatrical team charged with supporting all other groups involved with the day-to-day production of a play or musical. They must communicate with the company at large, from the first rehearsal to the final bow. Likewise, our St. Louis office team collectively helps through leasing, procurement, accounts payable/receivable, and human resources.
And, of course, accounting. That’s where Adam comes in. We’ve got a lot to talk about here.
Adam’s daily role is not unlike other Accounting positions: Processing credit cards and sales tax reports; getting them set into Excel and remitting them online every month. Working with Property Tax and more than his fair share of account analysis – and doing so largely behind the scenes. There are days when he might not speak to anyone else, save Corporate Controller Sheryl Scott.
“When I’m in my zone, I can go a week without anyone calling me but Sheryl,” he says. “I do like to get out and meet people and do that sort of thing; but if I had the choice, I do enjoy working myself, setting my own schedule. It’s great for me.”
A native of Union, MO, Adam always excelled at math at a young age. When he wasn’t killing Algebra, he was off riding bikes around the lake, exploring creeks, and embracing the outdoors. When he enrolled in the University of Missouri-St. Louis, his plan was to study marketing. That was, until his first accounting class.
“When I got into that class it was the idea of working with numbers and making everything balance – it was like, I think I can do this. I really like it,” Adam recalls.
He graduated in 2008, a miserable time to be out looking for a job due to economic conditions. So, Adam went from interview to interview, feeling worse and worse about the prospects of each potential job. He even visited a temp agency, but that interview was also less than ideal.
Then came a big turning point in Adam’s career – a Yahoo.com job posting. It was for a position at Datamax.
“I came in for my first interview and it went great. In my second interview, with Sheryl, who is my boss now, it was great. I remember thinking, ‘I really hope I get a call back from this organization.’”
This October, Adam will celebrate his 15th year at Datamax. Impressive, yet it pales in comparison to Sheryl’s 30 year-tenure. Tenure, as it turns out, is a big deal in St. Louis.
For those counting at home, the average tenure among St. Louis employees is 17.1 years. Compare that with this number from Career research website Zippia: The median employee tenure in the US is 4.3 years for men and 3.8 years for women.
Just a snapshot: There’s Pam Barton who’s been here for nearly 43 years, receptionist Judy Wood who’s been here for 27 and Terri Cook who’s been at Datamax for 33 years. Internal IT specialist Aaron Sauer has also been here since 1996.
Accounts Payable Clerk Arden Toney has only been at the gig for two years, but the tenure means a lot to her personally.
“Honestly, for me it says there must be something they like about the job or the environment. It puts me in a really good mindset (knowing the tenure is there),” Arden said. “They’ve been doing this a lot longer than I have. There’s not anything they haven’t seen before; if I have an issue I can go to them and receive the support I need.”
Talk to enough Datamaxers who work in St. Louis, and the word family comes up fast.
“It’s a great place to work, we’re a big family. If someone is behind on something, someone else will step up right away,” Adam said.
"Number one is definitely the people. From day one (30 years ago), there has always been a family atmosphere where people genuinely care about each other, and about the success of our company,” says Sheryl.
“I’ve been here 33 years, and I’d like to be able to retire from a company I have grown to consider family. I believe they are one of the last family-run businesses that truly cares about employees,” says Human Resources Director Terri Hackmeyer.
IT Administrator Aaron Sauer, who maintains every computer, printer, piece of software and other technology issues in the St. Louis office, as well as the eAuto database, says that teamwork is vital.
“Teamwork is everything in my position, if I didn’t have the support and sometimes patience of the people I work with I’m not sure I could do this job!” Aaron said.
Brad Grohmann
Senior Buyer
I was taught 20+ years ago when I started working for Datamax to view the Texas and Arkansas teams that I help support just like our customers. Our Texas and Arkansas offices take care of our customers…..I help take care of my internal teams of coworkers. Bottom line is customer service….regardless of whether that’s internal or external.
Thomas Hederman
Leasing Administrator
I help handle approvals of new leases, the processes of setting up new leases, helping resolve problems regarding/inquiries about leases, etc. All of these activities are meticulously noted down. Additionally, I assist in a minor way with billing and accounts receivable. No two leases are exactly the same, and will always present different obstacles that need to be resolved. It’s a job that is very mentally stimulating, and I always feel needed.
Kychandra Carr
Human Resources
While my role varies from day to day, my primary duties are recruiting, onboarding, and payroll. When someone is hired at Datamax, it is my responsibility to ensure that everything is ready for a new employee's first day of work. With that being said, I collaborate with the managers and IT to get everything prepared for the first day.
Judy Wood
Receptionist
I answer incoming calls and greet all visitors to our building. I am part of the accounting department. Therefore, I open invoices, prep them for accounts payables, and enter invoices to be paid. I also set up new vendors as needed. I very much like to interact with customers as well as my teammates. It is so rewarding to have such a great team to work with, and such a great boss, Sheryl Scott, to guide us.
Laura Allen
Accounts Payable Clerk
The one thing unique in the accounting dept every position has a backup person. So when people are out of the office someone can step into their position. We all get along very well.
Arden Toney
Accounts Payable
I take care of all the physical inventory invoices (including toner, equipment and copier parts) and make sure that they are entered to be processed. Twice a week, I help prep checks and EFTs for payment. Honestly, the most rewarding part of my job is having a great support team that I can go to when I don’t know something.
Aaron Sauer
IT Administrator
The most rewarding part of my job is taking problems head-on and correcting the issue. Some days it may take a few min and other days quite a bit longer but knowing the issue has been resolved is very rewarding.
Steven J. Sumner
Vice President, Secretary and Treasurer
I have had the opportunity to serve in the capacity of Vice President, Secretary, Treasurer of Datamax Inc. for over 10 years, and I am proud to say that it has been extremely rewarding to witness the loyalty and dedication of all of our employees and Managers at the Corporate Headquarters.
The members of our Corporate Office continue to grow tremendously through the years and remain focused on supporting all of our internal customers, which include the service, sales, administration, and logistics in our Arkansas and Texas Regions. Corporate Headquarters is a unified front, where everyone works as a team to make certain that the needs of Datamax are satisfied.
Pam Barton
Accounting Specialist
My daily deadline responsibilities are:
- Prepping , applying postage and mailing invoices to customers.
- Attaching packing lists to Canon USA invoices, along with coding/prepping to be entered and paid.
- Processing and paying CWO and regular Canon USA invoices (CWO is Cash With Order), we receive discounts for paying in advance before equipment is received.
- Processing, searching and posting EFT payments to customer’s accounts
- Processing, researching, contacting and collecting customers on *returned payments* - NSF, Stop Payments, etc.
- Setup autopay for ACH customers, monitoring, preparing and verifying reports.
What's most rewarding to me is working with the great Corporate team, a wonderful manager, and the satisfaction I feel when resolving issues with collectors and customers, including our team here.
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