Over the last 9 months, we’ve worked hard to answer COVID-19-related questions, to provide resources, to deliver the content that mattered most to our customers, in an unprecedented time for businesses everywhere.
We'd love to shake your hand, but an elbow bump will do for now. Either way, we sincerely appreciate you reading in 2020!
Our year at the Datamax Thinking Blog kicked off with a New Year's-themed article, “6 Resolutions Your Business Technology Partner Must Truly Value in 2020.” It detailed characteristics that businesses should seek in any technology vendor relationship they engage with: Traits like “the ability to respond – and resolve,” “the creativity to dig deeper,” and “the worthiness of your trust.”
By mid-March, those partnership value ideas became more relevant than perhaps we could have imagined. How so? When COVID-19 became a reality, businesses everywhere were scrambling for answers, looking for a partner they could trust; one that would respond to needs, and one that could help them compile the necessary resources and technology to work remotely, and/or to work safely inside the office.
In fact, 9 of our “Top 10 Most-Read Blogs of 2020” directly address COVID-19 related issues. Certainly, we cover many aspects of office equipment, print, document, and network management in the Datamax Thinking Blog and our You Ask We Answer blog. But over the last 9 months, we’ve worked hard to answer COVID-19-related questions, to provide resources, to deliver the content that mattered most to our customers ... in an unprecedented time for businesses everywhere.
Email phishing scams involve sending deceptive emails and instant messages to bait you into sharing sensitive information. It often involves fabricated websites made to look identical to legitimate sites. In the case of the ongoing pandemic, these emails may claim to be with the CDC; they may mention trying to "protect" you with COVID-19 health tips; or they might just be an "update" on a coronavirus company policy, supposedly being sent by a coworker with a malicious link or attachment. Read more here.
In light of the coronavirus pandemic, Datamax, through its CommCare Program, is offering its “GoMeet” remote meeting, video conferencing, and webinar software tools. Read more here.
They're heading home in droves. Read more here.
But there’s more to remote work than leveraging the comforts of your home.
While working remotely, an increasingly escalating trend amid COVID-19, does have its aesthetic appeal, a certain due diligence is necessary for employees to maintain their level of professionalism while maximizing their at-home productivity. Read more here.
With the series of events unfolding surrounding the Coronavirus, employers are making operational adjustments to comply with a quickly-evolving public narrative — one that may soon include a work-from-home strategy. Given these circumstances, how do businesses maintain effective communication with customers? With their team? How do they preserve standard business operations if employees aren't at the office? Read more here.
It’s a universal question faced by businesses right now. And while the Internet is abuzz with post-pandemic postulation, a vast amount of uncertainties still loom.
However, COVID-19's impact on how people work going forward seems unmistakable. For many organizations, the pandemic moved work from home strategies from policies under consideration to a sudden plunge into the unknown. Read more here.
As an employer, are you suddenly asking yourself: How can employees be here, without really being here? There are projects to be shared, customers to be cared for, and meetings still to be conducted. Read more here.
From the cancellation of events to dwindling numbers of consumers in public spaces, the well-being of small to medium-sized businesses are being immediately affected. While the series of events surrounding COVID-19 may leave business owners seemingly with their hands tied, there are proactive steps that can alleviate concerns, ensure healthy practices, and sustain productivity for the days and weeks ahead. Read more here.
Traditional disaster planning considers remote workforce planning from the perspective of restoring communication, normal office functions, and employee productivity as quickly as possible. Read more here.
In other words, if it’s not relevant to the customer, it doesn’t matter. And if a partner can't figure that out, they're likely hurting for value. The success of your partnership with a business technology vendor rests primarily on those differentiators that matter most to you. That’s not as easy for vendors – technology vendors being no exception – to uncover and deliver. It takes a particular mind-set by your provider to follow through with actual customer needs and wants. Read more here.
2021 is right around the corner! As you look ahead into the new year, could you benefit from relevant business technology content delivered straight to your inbox? Subscribe to our blog at the top right of this page!