Satisfaction

Would you recommend your office technology company to a friend? Datamax customers do!

At Datamax, we like to think of our customers as business partners, and we take our job of being your trusted partner seriously. We strive to provide the absolute best products and services to ensure your complete satisfaction.

Customer satisfaction is based on honesty, trust, value and the superior products and service we provide to our customers. In order to turn you into a “Raving Fan,” we are committed to the following to ensure your satisfaction:

Exceptional Response: 5,420 service calls were responded to and resolved within four business hours for the last twelve months.

Immediate Resolution: For the last twelve months, our average service call was completed in 76 minutes.

Effectiveness: 84% of our service calls were resolved in one visit for the last twelve months.

Satisfaction: When asked, “How likely would they recommend Datamax to a friend or colleague?” our customers gave us an average score of 9.7 out of 10 for the last twelve months.

Contact us today for more information!